Ya couldn’t even get a hold of anyone and they kept contacting me to return the U-Haul two days after I returned it cause it wasn’t checked in by this location.
CASSIE T
Customer Reviews for One Mans Treasure LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was just weird dropping off a truck on a random lot. I called ahead and left a message to make sure someone would be there, but no answer.
Shannon PKyle Moody was the representative we worked with. His customer service was exceptional!
Aaron PI was very impressed with the pick up and help the owner provided.
Amber RMake sure the trailers are safe. Letting trailer's leave the location with dangerous tires should not happen. Putting people's life in danger is bad for business!
Nathanial HThankful to pick up one on that day due to my error.
Cathy eGreat service.... Chanda made it a rasy return process.
John PSuper easy drop-off with the website -
Robert LChanda and Dan were extremely courteous and helpful, they even accommodated me when I needed to pick up the truck 2 hours early. Definitely use them if you are near Columbus MT
Victor BIt was quick east left the message was called back quickly they took care of the paperwork quickly and I was on my way. Turning it back in was just as easy. This site does good business.
david bStaff was courteous and helpful. They arrived early and had everything ready to go. Equipment worked better than expected. Would recommend this company to anyone.
Scott TExperience was spot on exactly the kind of experience I have enjoyed with Uhaul as a 3+ Decade user with over 100 Rentals. This family run husband and wife location is great easy to find only a few blocks off of I-90 close to a gas station and local food and other amenities. Communication was awesome we even arrived early and texted as such and they met us early at the pickup yard and got us under way in less than 5 mins! It made for an outstanding spur of the moment trip to Montana from arkansas to retrieve a 75 year olds new classic car.
jesse bAs soon as I rented the trailer across the country, I received a text message from the drop off location in a very small town. A few years ago there was no U-Haul location in this town and you had to drive 45 miles to find a drop off location. I was asked on initial contact to please text or call before dropping off so they could meet me and give personal service. So today I did just that. I was met with a friendly smile and very nice service. The trailer was pretty new so the check in only took less than a minute. I am so thankful we now have a U-Haul location in this small town! It saved me a 2 hour round trip drive that I normally had to do previously.
Rod HIt's an old farm lot
Dameon MI found that rear tire had low air pressure caused by a slow leak. It should a have been checked and repaired prior to me picking up the trailer.
Brent LI appreciate Chandra's flexibility and hinest.
David UExcellent customer service!
MELINDA KPick up was perfect, representative was awsome. Super nice and accommodating.
Beate FExcellent excellent service!! Super patient!! Aspiring business!!
Allen SThe trailer worked well. We had no problems.
Barney CExcellent work
Sinthia GGreat communication from the get go. Very quick to keep me informed of location and procedures. Folks were friendly and helpful and got the turn in done quickly and efficiently. Great job
Allen ETexts were sent with better directions since gps was unreliable. And special text about electrical adapter needed before I arrived. Thankful for her thinking ahead!
Carol ZReally nice people great communication
Jason BSo convenient for us. Staff went out of their way to accommodate us. Will use them again.
David LGreat to have a local UHaul dealer in Columbus, MT. Drop off was easy and the staff was very helpful and friendly. I will definitely use this dealer for any future UHaul needs.
Ronald VVery friendly and accommodating for our trailer drop off. I would definitely do business with them again and highly recommend if you're looking for a Uhaul!
Linda ZExcellent Service, I was greeted right away.... Glad to see we have a Uhaul location in Columbus, MT. now.
John PAwesome people !! Great service
Scott B