Naomi was very helpful, courteous, and efficient. A pleasure to work with. She also handled the previous customer (before me) well especially when they tried to get her to throw in 'free' miles and other things right after she completed their contract. She has excellent customer skills.THOMAS P.
Customer Reviews for One Stop Mini Storage
(U-Haul Neighborhood Dealer)
Camas, WA 98607
(ATTENTION! You can still call us We're here to help! Rent anytime via 24/7)
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 3 pm
- Sun: Closed
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tried to drop off the trailer at 10:30 am. Nobody there. Called Uhaul and was directed to do the online drop off. Had to log in, take pics of the location and trailer. In the rain. At 10:30 am. Not cool.Aaron G.
Customer did not leave a comment.STORMY S.
Customer did not leave a comment.CONNIE H.
Customer did not leave a comment.JONNEL D.
Customer did not leave a comment.IGOR Z.
Customer did not leave a comment.GERALD D.
Customer did not leave a comment.Dan M. | Overall Experience
This pickup location was changed three times after I ordered it and then I had to pick it up later than I needed. When asked what about Portland I was told they couldn't check that.DAVID B.
Customer did not leave a comment.Alexandru G.
Customer did not leave a comment.Gayle S. | Overall Experience
Customer did not leave a comment.KENNETH R.
Great experience all the way around. Appreciate houru services.SHAELEE C.
Great job.Anthony M.
Customer did not leave a comment.Cameron D. | Overall Experience
Customer did not leave a comment.ROBERT B.
Great customer serviceDavid N.
Customer did not leave a comment.THOMAS M.
Customer did not leave a comment.PAUL S.
Made drop off easy and convenientCORY M.
Customer did not leave a comment.DONAL JASON R.
They can't provide me a receiptAbu S.
Customer did not leave a comment.RICHARD R.
Customer did not leave a comment.KEVIN D.
Customer did not leave a comment.CARISSA D.
Customer did not leave a comment.GARY L.
Customer did not leave a comment.JIN HYUNG P.
Customer did not leave a comment.JOHN W.
Customer did not leave a comment.Danny B.
Customer did not leave a comment.Wayne B.
Customer did not leave a comment.DAVID JOHN T.
Customer did not leave a comment.Jeff B.
My customer experience with One-Stop Mini Storage was exemplary. Cassie and her staff were nothing but warm, helpful, and always went the extra mile. There were a few times they accommodated me when they did not have to. You don’t expect that from a “storage facility”. I would absolutely use them again and recommend their services. Thank you for the amazing customer experience. Hard to find these days.Autumn M. | Overall Experience
Amazing experience! I returned a 20' truck and they checked me out of there within 10 minutes with no hassles. Excellent customer service!STEVEN WILLIAM C.
Attendant was nice. Truck was almost 45 minutes to 1 hour late. I wouldn't have minded if I wasn't in a time crunch which is why I booked for the time I had.KIMBERLY LYNN A.
Customer did not leave a comment.Ryker P.
She was very pleasant and knowledgeable. Very professional.Thomas M.
Cassie was wonderful to work with. She went above and beyond to make everything work out!LINDA A.
Customer did not leave a comment.JOSHUA R.
Customer did not leave a comment.William S.
Customer did not leave a comment.MILES G.
Customer did not leave a comment.JEFFREY K.
Customer did not leave a comment.Sarah P.
Customer did not leave a comment.kulvinder S.
Customer did not leave a comment.Mary D.
Customer did not leave a comment.DAVID J.
Customer did not leave a comment.John E.
Customer did not leave a comment.Sharon C.
Very happy that employee wore her mask.James F.
Great service! Thank you!Vivianne M.
Perfect, everything was perfect.Diana B.
Customer did not leave a comment.STACY G.
Customer did not leave a comment.DEVON A.
Customer did not leave a comment.Lydia L.
Customer did not leave a comment.CASEY R.
Customer did not leave a comment.Jessica K.
Customer did not leave a comment.Richard W.
Happy with service. Great job.Michael D.
smooth transaction, will certainly recommendDAVID R.
See comments on previous survey. Drop-off process had big flaws. But Kaylin (staff on site) was amazing and got us through the process. She was the game saver!Lisa B.
The site was small and clean. But I tried to call multiple times for guidance in dropping off the truck. No answer and no return call. We should not have pulled in where we did. Needed to be a half block down but there was no guidance or signage to direct us. Kaylyn (staff on site) saved the day by helping us get the truck and trailer to the right place. But it was VERY stressful due to the lack of guidance or any return call.lisa D.
Honestly, I think the entire business model of u haul is based on deception. The fact that you plaster $20 all over your trucks and your website, when a round trip into town costs $70? Plus, the trucks never have full tanks, so even if you go to the gas station, if you guess wrong you get stuck paying for extra gas at inflated prices. It's a racket, and I will only use u haul as a last resort.Jake K.
We tried to use the self checkout Uhaul app and it went horribly, but the building manager at this location, I think her name was Cassie, was awesome. She kept in constant contact with me, helped me navigate my way through the app, and made sure we were able to get our move done. I cannot recommend the app, but I do definitely recommend this location. They were very helpful.Joe S.
Actually care about your customer! Instead of just passing them off to corporate, tell them where the truck is parked and what the gate code is.. if you are too lazy to actually be on site! The virus is a weak excuse! You couldve done a lot more to help the situation! Instead I sat on the phone for 1 hr and 50 minutes! Total bs! Then I got to enjoy a nice goose chase all around your property! You suck!Joshua S.
Customer did not leave a comment.Linh V.
Nice dropoffMario L.
Communication over the phone was not clear. Had much better luck getting exactly what I needed by stopping at the Camas office and speaking with the nice girl behind the counter.Sheila H.
Customer did not leave a comment.Gary C.
Without notifying us they moved our reservation...in turn we had to drive further and pay more. Plus we showed up to where our reservation stated and then was informed we were in the wrong location. Unacceptable.Steven S.
Such wonderful people to help onsite. Appreciate the great customer service! Thank you!Bradley W.
Customer did not leave a comment.Tom H.
Customer did not leave a comment.Marcia W.
Customer did not leave a comment.Gayle H.
Customer did not leave a comment.Martha L.
personnel. Very nice person ate the counter. I complimented her work and she replied that it's a very nice place to work.Karon A.
helpful and pleasant staffLisa J.
Customer did not leave a comment.Marius B.
Cassie was great to work with. Will be happy to use your location in the future.Michael B.
Customer did not leave a comment.Keith D.
Great service and the customer service was exceptional thank you for all the helpJoe M.
Check out woman was great!Joseph P.
Great storeWillie G.
Check in and check out were easy. Highly recommend the insurance.Walid G.
Cassie was great, exceptional customer service! Thank you for helping take the stress out of moving.Brian B.
Honestly this is the BEST location I have ever returned equipment to AND now rented from. I wish other locations were held to your standards. Thank you for making that part of my move the easiest!!! My first experience was the return of equipment this summer upon helping my mom move across the state. It was a nightmare from the start at the origin from another U-Haul location in WA state. When I arrived to my destination Cassie was simply amazing and honestly gave me faith with the U-Haul name once again. When it was time for me to move this past week I knew exactly the location I wanted to rent from and return to. I would highly recommend this location!!!! And a shout out the the lady (sorry I didn't get your name) who was being trained- great job!!Kristi A.
Nothing. Everything was quick, friendly and smooth!John C.
Have equipment there for customers . I had to drive an hour to pick up the transport from where I needed it. I was in Sandy Or and had to drive to Camas WA to get the trailer and take it back to Sandy to use it. Very out of the way and I had just drove 400 miles to get to Sandy.Susan S.
Easy pezy.Michael F.
Customer did not leave a comment.Linda T.
Cassie, the site manager at One Stop Ministorage in Camas WA, is an absolutely fantastic representative and really went the extra mile to make our U-Haul experience well beyond what we expected!!RANDALL T.
Customer did not leave a comment.Aaron R.
Manager was amazing! Such a down to earth person, if I ever need a uhaul again, I will 100% rent through this storage site.Katherine P.
Cassie Asleson was great to work with! She is very customer-focused. Because of the outstanding service I received from Cassie, I will return to this location for future truck rentals.Benjamin M.
Really helpful staff at this locationBrian C.
One tire was way low. I had to fill, and add air to all tires.Robert W.
Customer did not leave a comment.Lisa W.
Customer did not leave a comment.Larry B.
Cassie did an amazing job! She is amazing and is very service oriented.lasse I.
Cassie was knowledgeable and easy to work with.CONNI J.
Customer did not leave a comment.MARY P.
Cassie was a god send, she took care of us better than any other associate ever has. She was very personable and helpful. I have already recommended her to a few friends. Thanks so much Cassie, you rock.earl B.
Customer did not leave a comment.Frank H.
Customer did not leave a comment.robin C.