Customer Reviews for One Stop Mini Storage
(U-Haul Neighborhood Dealer)

377 reviews

271 SE Lechner St   Camas, WA 98607
(ATTENTION! You can still call us We're here to help! Rent anytime via 24/7)

(360) 216-0858

Office Hours

  • Monday
    Closed
  • Tue–Fri
    9 am–5 pm
  • Saturday
    9 am–3 pm
  • Sunday
    Closed
Special Operating Hours
  • 10/7/2023: Closed

Services at this Location:

Contact Us

(360) 216-0858

271 SE Lechner St
Camas, WA 98607
(ATTENTION! You can still call us We're here to help! Rent anytime via 24/7)

Services at this Location:

Office Hours

  • Monday
    Closed
  • Tue–Fri
    9 am–5 pm
  • Saturday
    9 am–3 pm
  • Sunday
    Closed
Special Operating Hours
  • 10/7/2023: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Location is conveniently located for us. Staff was friendly and knowledgeable. The van interior was actually pretty dirty but it ran well, so I answered Yes to above question. :-)

Dino I. 
Rating:
5.0

Very friendly and easy process. Thank you!

Owen S. 
Rating:
4.0

Customer did not leave a comment.

Courtney E. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Samantha V. 
Rating:
1.0

They offered me a discount to return the Uhaul to a location farther than my destination, and then later charged me more money for miles, so I ended up spending more money over all in gas. Uhaul is a scam and charges way to much money. What a rip off.

Erin B. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline A. 
Rating:
4.0

Customer did not leave a comment.

William N. 
Rating:
5.0

Very friendly and fast service.

mary O. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

William L. 
Rating:
4.0

Dropped the trailer off after hours. Clean and well kept center.

Michael T. 
Rating:
5.0

Great moving in. Fantastic stay. Easy moving out. Wonderful!

Connor R.  |  Overall Experience 
Rating:
5.0

Naomi, Is the best. We rent here 2 to 3 times a week. It's because of her friendliness, professionalism and caring. Thank You Home Town Furniture

Terie T. 
Rating:
5.0

Customer did not leave a comment.

Kirk F. 
Rating:
2.0

Make sure the windshield is clean both inside and out. There was so much dirt and film on the INSIDE of the windshield that when the sun would hit at certain angles I could not see through the windshield at all. And even through it didn't affect my driving the dash was filthy as well. It was also the most uncomfortable vehicle I've ever driven. The only reason I'm rating higher than poor is because it DID still get the job done.

Randy S. 
Rating:
5.0

We rent from this location twice a week. I wish they would keep a 15ft At this location. Everything else is great. Naomi Who rents to us is very professional and a pleasure to work with.

Terie T. 
Rating:
5.0

We rent here 2 times a week. They are the best. Do glad they are there for us.

Terie T. 
Rating:
5.0

Customer did not leave a comment.

Branden L. 
Rating:
5.0

Customer did not leave a comment.

Karen H. 
Rating:
4.0

Customer did not leave a comment.

GARRETT B. 
Rating:
5.0

Customer did not leave a comment.

Kristofer C. 
Rating:
1.0

The remote process is tenuous. They vehicle was parked in a way that made it impossible to get it out of the spot, it was dark and you had to vouch for condition of vehicle in the dark. The APP didn't work easily, kept having to go in and out to get it to complete. Original location I was to pick up from, even though I called location and confirmed, ended up not being available, wasted an hour of my time when I didn't have it to spare. Created more stress than I needed. Not sure I would ever do this again.

Marianne K. 
Rating:
5.0

Thank you!

Todd S. 
Rating:
5.0

For a first time uhaul user this was a great idea cpierence the online reservation was a huge help and loved being able to upload everything online

Desiree B. 
Rating:
5.0

Customer did not leave a comment.

Annice K. 
Rating:
5.0

Customer did not leave a comment.

christy S. 
Rating:
5.0

Customer did not leave a comment.

DAWN B. 
Rating:
5.0

Great customer service!

Charles E. 
Rating:
5.0

Customer did not leave a comment.

Alexander C. 
Rating:
4.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

My experience was pleasant and extremely efficient. Your employees should be commended.

Dan R. 
Rating:
5.0

The truck was due for an oil change, which seems like a weird way to rent it out, but it ran fine and was perfectly adequate. The office manager was very friendly and helpful. The after hours return was pretty simple.

Tyreena M. 
Rating:
5.0

friendly counter person. Quick and easy to drop off

John G. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Ron R. 
Rating:
5.0

Nice units........................... and grreat help.

George Z.  |  Overall Experience 
Rating:
5.0

Best storage unit I’ve ever rented! I had to store my stuff for nearly 2 years due to COVID remote work and I was so pleased with the facilities and staff at One Stop Mini Storage. I could not have asked for a better place to keep my belongings safe and sound!

Joe S.  |  Overall Experience 
Rating:
5.0

Would have stayed, but needed to upsize and timing was not the best. Had to move over longer timeframe into larger unit, otherwise would have stayed. Great location, convenient access and great staff. If need storage, this is a great place to use.

Terry E R.  |  Overall Experience 
Rating:
4.0

Only issue was not an issue with the location. I was told I had to rent the trailer for the 4 day minimum when I picked it up, but that a credit might be issued since I was not needing it that long. I did not need four days and returned on Saturday yet no credit was issued.

Steve H. 
Rating:
5.0

Everyone I talked to were professional and kind. My belongings stayed secure without any issues! Highly recommend this storage facility!! Thank you!

Randall C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
5.0

Smooth and easy experience. Great customer service!

Chris H. 
Rating:
5.0

Best storage facility I’ve ever used! Staff very helpful and flexible!

Crystal A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Karyn S. 
Rating:
4.0

Customer did not leave a comment.

Ed B. 
Rating:
5.0

My only complaint is the cost. I rented a cargo van for a few hours at $19.95. This price is extremely deceptive! At $1.08 per mile, my two hour rental of $19.95 went to almost $60 with tax. I then had to pay an additional $8 in gas. It is completely unreasonable to charge that high of a price per mile that does not include gas. Advertising a daily rate if $19.95 is very misleading as my total was almost 4 times that amount.

Connie B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Everyone was fabulous! Thank you so much 🙂

Brad B. 
Rating:
5.0

Customer did not leave a comment.

Ron R. 
Rating:
5.0

Location and service when picking up was quick and straightforward. The online return feature is great and works pretty well for those with a smart phone.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

JOE M. 
Rating:
5.0

Love the location, we have a storage unit there that we work out of so it's really convenient. Staff is really good, too!!

Jason B. 
Rating:
5.0

Customer did not leave a comment.

Cara G.  |  Overall Experience 
Rating:
5.0

Very nice friendly person that checked us in, no changes necessary from our perspective!

James M. 
Rating:
5.0

Very helpful, professional and accommodating. The staff were quick and efficient.

DONALD S. 
Rating:
5.0

Customer did not leave a comment.

Kevin R.  |  Overall Experience 
Rating:
5.0

Include a lock or carry locks at the store

CRYSTAL A. 
Rating:
5.0

Extended hours

CRYSTAL A. 
Rating:
5.0

Great friendly service

TIMOTHY H. 
Rating:
4.0

The one me complaint that I have a that when I made the reservation I informed the person I spoke to that I needed a storage unit at the destination. I asked each representative that I spoke to after that if a unit had been reserved and the day that I was due to arrive at the destination, a unit still had not been reserved. Then they tried giving me a 4'x4' storage unit. Luckily the ladies at the destination weee able to find a slightly larger unit for me.

STEVEN W. 
Rating:
5.0

Desk person was very nice and efficient

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY T. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

It was a great experience

HILDA N. 
Rating:
4.0

Customer did not leave a comment.

SANDRA W. 
Rating:
4.0

Naomi was very helpful, courteous, and efficient. A pleasure to work with. She also handled the previous customer (before me) well especially when they tried to get her to throw in 'free' miles and other things right after she completed their contract. She has excellent customer skills.

THOMAS P. 
Rating:
1.0

Tried to drop off the trailer at 10:30 am. Nobody there. Called Uhaul and was directed to do the online drop off. Had to log in, take pics of the location and trailer. In the rain. At 10:30 am. Not cool.

Aaron G. 
Rating:
5.0

Customer did not leave a comment.

STORMY S. 
Rating:
5.0

Customer did not leave a comment.

CONNIE H. 
Rating:
5.0

Customer did not leave a comment.

JONNEL D. 
Rating:
5.0

Customer did not leave a comment.

IGOR Z. 
Rating:
3.0

Customer did not leave a comment.

GERALD D. 
Rating:
5.0

Customer did not leave a comment.

Dan M.  |  Overall Experience 
Rating:
5.0

This pickup location was changed three times after I ordered it and then I had to pick it up later than I needed. When asked what about Portland I was told they couldn't check that.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

Alexandru G. 
Rating:
5.0

Customer did not leave a comment.

Gayle S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KENNETH R. 
Rating:
5.0

Great experience all the way around. Appreciate houru services.

SHAELEE C. 
Rating:
5.0

Great job.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Cameron D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Great customer service

David N. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

Made drop off easy and convenient

CORY M. 
Rating:
5.0

Customer did not leave a comment.

DONAL JASON R. 
Rating:
4.0

They can't provide me a receipt

Abu S. 
Rating:
4.0

Customer did not leave a comment.

RICHARD R. 
Rating:
5.0

Customer did not leave a comment.

KEVIN D. 
Rating:
5.0

Customer did not leave a comment.

CARISSA D. 
Rating:
5.0

Customer did not leave a comment.

GARY L. 
Rating:
4.0

Customer did not leave a comment.

JIN HYUNG P. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

Danny B. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
Rating:
5.0

Customer did not leave a comment.

DAVID JOHN T. 
Rating:
5.0

Customer did not leave a comment.

Jeff B. 
Rating:
5.0

My customer experience with One-Stop Mini Storage was exemplary. Cassie and her staff were nothing but warm, helpful, and always went the extra mile. There were a few times they accommodated me when they did not have to. You don’t expect that from a “storage facility”. I would absolutely use them again and recommend their services. Thank you for the amazing customer experience. Hard to find these days.

Autumn M.  |  Overall Experience 
Rating:
5.0

Amazing experience! I returned a 20' truck and they checked me out of there within 10 minutes with no hassles. Excellent customer service!

STEVEN WILLIAM C. 
Rating:
3.0

Attendant was nice. Truck was almost 45 minutes to 1 hour late. I wouldn't have minded if I wasn't in a time crunch which is why I booked for the time I had.

KIMBERLY LYNN A. 
Rating:
5.0

Customer did not leave a comment.

Ryker P. 
Rating:
5.0

She was very pleasant and knowledgeable. Very professional.

Thomas M. 
Rating:
5.0

This is an awesome Storage Place! Thanks Cassie for all your help!

Linda A.  |  Overall Experience 
Rating:
5.0

Cassie was wonderful to work with. She went above and beyond to make everything work out!

LINDA A. 
Rating:
5.0

Excellent service, very clean units.

Paul S.  |  Overall Experience 
Rating:
5.0

Just moved out bc out expenses. We plan to use this storage again when we need

Julie D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSHUA R. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

MILES G. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY K. 
Rating:
5.0

Customer did not leave a comment.

Sarah P. 
Rating:
5.0

Customer did not leave a comment.

kulvinder S. 
Rating:
5.0

Customer did not leave a comment.

Mary D. 
Rating:
5.0

Shelly (the manager) is so nice, friendly and caring! She made my whole moving experience a pleasant one! The facility is spotless and the units are well kept too. I highly recommend One Stop Mini

Cindy (Cerina) B.  |  Reservation 
Rating:
5.0

Thank you

WAYNE H.  |  Overall Experience 
Rating:
5.0

nicole did an outstanding job

Robert N.  |  Overall Experience 
Rating:
4.0

Very friendly employees. Always able to answer questions. Good attitude. Very clean.

Nicole S.  |  Overall Experience 
Rating:
5.0

When I reserved the usual and storage unit on line it said I would get 1 month free of storage I never got anything for that?

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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