Customer Reviews for One Stop Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of One Stop Mini Storage

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Aaron R. on

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Customer did not leave a comment.

Katherine P. on

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Manager was amazing! Such a down to earth person, if I ever need a uhaul again, I will 100% rent through this storage site.

Benjamin M. on

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Cassie Asleson was great to work with! She is very customer-focused. Because of the outstanding service I received from Cassie, I will return to this location for future truck rentals.

Brian C. on

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Really helpful staff at this location

Robert W. on

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One tire was way low. I had to fill, and add air to all tires.

Lisa W. on

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Larry B. on

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lasse I. on

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Cassie did an amazing job! She is amazing and is very service oriented.

CONNI J. on

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Cassie was knowledgeable and easy to work with.

MARY P. on

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earl B. on

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Cassie was a god send, she took care of us better than any other associate ever has. She was very personable and helpful. I have already recommended her to a few friends. Thanks so much Cassie, you rock.

Frank H. on

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robin C. on

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Victor M. on

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Not a thing Excellent experience Top Shelf Will use U-haul again next month and making my reservation soon.

Peter P. on

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Sergey A. on

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Cassie was so helpful, polite and quick to get things done! Outstanding customer service ! Will definitely come back to this location to rent my next uhaul!

Wayne B. on

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The on site manager was a pleasure to deal with. She was very friendly and helpful.

KRISTI A. on

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Forgive me for not remembering your name but I would like to say I appreciate all the help I received turning in the uhaul I rented from Kennewick. The destination was night and day compared to where I got the truck from. I was given a truck with undocumented dents and spilled juice in it...which shouldn’t be your problem to deal with. I did leave the UHaul I rented from a scathing review but would like to praise you for your help! I definitely recommend this location! Thank you for turning a bad ordeal into a pleasant one at the receiving end! Kudos to you and your excellent customer service!

Timothy K. on

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John M. on

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Cassie is wonderful, great customer service. And the bathroom is so clean, spotless. Please tell her how nice that was to see.

Tyler H. on

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Daniel M. on

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Rhett H. on

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debra F. on

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John M. on

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Cassie is amazing. She is so great at customer service!

Timothy H. on

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Great people and great service!

Sandy W. on

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Nothing. I am sorry I do not remember her name but she was amazing. Friendly, knowledgeable, willing to help any way she could. We will be using this facility again in the near future.

Eric R. on

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Harold W. on

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TONY I. on

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What a great experience at the drop off location, i was worried about the problems i had at pickup location, but the lady was over the top helpful and very knowledgeable about the entire process! 10 out of 10 for drop off location and personal

Samantha Q. on

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The woman working the rental was amazing. She is incredibly friendly, polite, and knowledgeable. Her attitude and willingness to help was above and beyond. She was caring and kind and I’m so glad I was able to have this experience.

John F. on

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Bobby M. on

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Cindy (Cerina) B. on

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Shelly (the manager) is so nice, friendly and caring! She made my whole moving experience a pleasant one! The facility is spotless and the units are well kept too. I highly recommend One Stop Mini

WAYNE H. on

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Thank you

Robert N. on

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nicole did an outstanding job

Nicole S. on

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Very friendly employees. Always able to answer questions. Good attitude. Very clean.