Customer Reviews for One Stop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of One Stop

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DORCEL W.
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Customer did not leave a comment.

david B.
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after renting equipment from you for many years I would think having to give friends and family phone numbers wouldn't be necessary. Never was asked that till today.

Donny S.
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Customer did not leave a comment.

MICHAEL M.
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Very friendly and helpful.

Donny S.
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Customer did not leave a comment.

Madison S.
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Customer did not leave a comment.

Matt T.
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Clean up and have stocked supply of trailer hitches.

Richard M.
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Customer did not leave a comment.

Noel S.
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meccah C.
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Andrew V.
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Consider more up to date training of location personnel.

Tammy S.
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It’s a little high they you one price at first them it be another price when you bring it back I didn’t even go far less then 20 miles I had to spend a 100 dollars more then what they told me

DAPHNE F.
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Customer did not leave a comment.

JUAN V.
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TIMOTHY L.
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Nothing to improve! Great staff great customer service

Landon T.
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No wait. Very nice and helpful.

Joseph R.
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Customer did not leave a comment.

Marilyn Jane P.
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STEPHEN J.
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Derrick P.
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CATHY H.
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The staff at this location were all knowledgeable of their equipment and made sure that I understood the process. They were able to answer any questions that I had making sure I got it full understanding before I left. They also extended the offer for me to call back if there were questions after I left the location.

elvia B.
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Alex G.
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LeRoy B.
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MICHAEL R.
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Great job at Tims one stop. Good friendly service.

gerardo N.
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Rick W.
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to much paperwork

johnnytra R.
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RITA B.
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Alex G.
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Phyllis M.
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Sharron D.
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Lee Y.
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kimberly H.
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michala C.
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Great friendly, helpful staff at this location! I highly recommend this location! Thanks so much, after a horrible experience with prior uhaul location at 6150 W 20th Ave, Hialeah, Fl

Shaamuoy B.
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Customer did not leave a comment.

David U.
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Adam E.
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Jane W.
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Patricia C.
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Darrell B.
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JEFFERY K. | Overall Experience |
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Stored my trailer there for years. Friendly, helpful service the entire time. I only left because I sold my boat.

Kristi H.
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Customer did not leave a comment.

Tommy A.
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MITCHELL C.
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Have a check list in hand for people who are inexperienced with trailers. The older man that connected the trailer didn't secure the trailer to the ball of my truck. I know it is ultimately my responsibility to check behind him but I trusted him when he said I will get it while you sign the contract. The trailer came off the ball in the middle of the road. The screw down coupler was backed off all the way against the roll pin this was seen by my mom as well as myself. I checked the safety latch it would not allow the coupler to loosen on its on. Luckily the nose of the trailer went under my truck and only bent one tab on my receiver hitch. I was only driving 20 mph at the time. This could have been much worse at 55 mph and loaded there is no telling what could have happened. Then when I went back to the store to confront them the man that connected the trailer was very rude to me and blatantly lied to me about how he screwed the coupler down. Other than that the lady that prepared the contract was very nice and helpful.

Lynn S.
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Customer did not leave a comment.

John D.
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Sandra R.
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Friendly people and excellent service

Ben M.
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Great folks

brian A.
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truck not clean, did not have a full tank of fuel. Also truck needs maintenance and ran hot in the cab.

frank H.
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Customer did not leave a comment.

Jim H.
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Aaron S.
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RONNIE P.
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Drop off was a breeze as the owner unhooked the trailer and closed out contract.

Steve W.
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We were told to pick it up in La Marque at first and went there and then told to go to Hitchcock.....so we wasted time and didn’t like that!

Mark F. | Overall Experience |
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Extremely helpful and fair priced! Family owned and ran, which made me feel comfortable with leaving my boat and trailer. Thank you “ One Stop” I will be back. Mark Fleming

Melisa J.
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Impressive and friendly service. Very kind and felt like they really care about people. I've never had such a great time at a place for rental! Would use again and definitely would recommend!

Crystal S.
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Friendly, small town vibe. Helpful and knowledgeable team. Their mascot, Fuzzy, likes attention, but if you're allergic to cats, you might want to drop off after hours.

phyllis W.
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Customer did not leave a comment.

roniesha F.
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Nothing at all

Clifton L.
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DANIEL S.
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Jason S.
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Compensate me for my damages property

Jason S.
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Lower your rates

CAPT Chris S.
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Customer did not leave a comment.

GLYNDA D.
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Wilma B.
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Nothing we can think of all went very well with our move.

Richard M.
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website let me rent a trailer at a location that had no trailers. the closest trailer was an hour round trip to pick up. That's what sucked about this whole thing.... I would rate the entire experience a one star only because of that. the location I picked up was out of the way bit friendly.

Shivon H.
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The location in Galveston on 84th is straight garbage rude and very unprofessional. I will never use the online Registration again. Reserved a truck got there didn’t have a truck

JOHN S.
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Customer did not leave a comment.

Wayne G.
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Jacob D.
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Chandler D.
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Nathan S.
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Haynes D.
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The biggest problem was the uhaul software. Express check-in did not save me any time as none of the information showed up at the pickup site. Took almost 30 minutes to get me checked in for an auto transport.

Larry S.
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Customer did not leave a comment.

GEORGE J.
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Keep doing what you are doing.

jerry L.
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Customer did not leave a comment.

ERIC F.
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There was no one available to help me. I dropped off the U-Haul Truck and left keys in a drop box. They might be very good people, I just can't say as I never met or talked to anyone.

TIFFANY W.
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Customer did not leave a comment.

tammy J.
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Chris G.
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would have preferred to pick up my truck at my original location in Galveston, Tx.

Christina S.
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When I arrive to pick up my UHaul, the office was closed due to ice. I completely understand the situation, however, I should have received a call making me aware so I could have made alternate arrangements and not wasted the trip.

Allan S.
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It took a while to get hooked up and gone, but I realize this is a small operation. Overall they were good and I would use them again.

Edmundo S.
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Customer did not leave a comment.

RON M.
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sheila L.
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Great ! Thanks so much God Bless

CHRIS M.
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Customer service is terrible people are lazy and rude

Eless B.
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Customer did not leave a comment.

NORMA R.
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Very friendly staff.

Luz O.
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Customer did not leave a comment.

Richard K.
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Kevin M.
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My overall experience was great. The staff are very friendly and accommodating.

Steven M.
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Customer did not leave a comment.

Deborah J.
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none

roshawnda A.
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Customer did not leave a comment.

DONALD B.
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Nothing

Jeffrey D.
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No comments.

mary J.
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Customer did not leave a comment.

CAROL F.
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EDITH C.
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Jeremy S.
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No reviews have been submitted for this location.

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