Customer Reviews for Orders Road Sunoco
(U-Haul Neighborhood Dealer)

Rating:

5.0

Baba and Sam were great! Made sure I had everything needed for a successful move. Thank You! Rebecca A.

Rating:

5.0

Very kind

Rating:

5.0

Baba is the best ever he always takes care of me. I will for sure use them again in the near future and will recommend anyone needs any U-Haul equipment go there you will be satisfied!! Thanks baba !!

Rating:

5.0

U-Haul app wouldn't alllow me to pick up my reservation without going inside, The Rental i reserved was not Available when i went to pick it up, I was given a Larger option at the same price, this was my 1st time renting from this location and i will definitely return.

Rating:

5.0

They're the best only go there for my rental.

Rating:

4.0

The process was streamline and fast. No hassle!

Rating:

5.0

Bubba was very friendly and polite. The pick-up process was quick and easy.

Rating:

5.0

Both locations were great. Friendly helpful staff. Thank you for the help with our move.

Rating:

5.0

Nothing but good things to say about my experience here. Always friendly service, and they always have what I need. They make my job much easier.

Rating:

5.0

My favorite Uhaul spot in town! They always have what I need, and they make the process fast and easy. They’re always very friendly and helpful. Highly recommend!

Rating:

5.0

The staff that works there was very nice. I would highly recommend them..

Rating:

5.0

They are always very nice and convenient. Went the extra mile to meet my needs absolutely amazing thanks baba ur the best.

Rating:

5.0

Bubba was great, some comic relief while waiting.

Rating:

4.0

Clean trucks/Sanitize trucks. Previous renters trash was in vehicle. Smelled like body odor.

Rating:

4.0

Clean out trucks with disinfectant. Truck had a strong odor and wasn't clean. The last persons trash was still in the truck.

Rating:

5.0

Best Uhaul spot in town. They always have what I need and they’re so nice and helpful!

Rating:

5.0

The service here was amazing. They were very quick, had a lot of options, and explained everything very well. I would definitely come back to this location in the future!

Rating:

4.0

Reserved truck on line. When I arrived at the the location, I handed the employee behind the counter a copy of the reservation. He had not been trained on the U-Haul aspects of the business as he did not have any idea what this was about. After another employee came in, the rental process went smoothly. Truck was ready, clean, and did everything it was rented for.

Rating:

5.0

Nice people, very professional, with good customer service.

Rating:

5.0

Everything was great. I had some trouble with attaching and releasing the trailer because of its weight, but other customers nearby helped me.

Rating:

1.0

We returned it with a little more gas than it was given to us with, we mentioned it to the attendant and told him we didn’t get a full tank when we picked it up, we have a timestamped pic for proof. He told us we wouldn’t be charged, but I was charged $39. Terrible business

Rating:

5.0

Nafez was super hospitable, and did a great job helping me check in and help with the process. Since I’ve moved to this side of town, I’ll definitely be using this location for all my U-haul needs! Five stars!

Rating:

5.0

Very friendly.

Rating:

5.0

We rented from a great location that was very helpful and friendly.

Rating:

5.0

Amazing customer service, went above and beyond for us.

Rating:

5.0

OUR U-HAUL experience from the Orders Road Sunoco was all good. The location was ideal for us and the reservation was fast and easy. We picked the truck up at the scheduled time and no delays we were on our way. The truck was just what we needed to move our stored items to our new home. Thank You John Simon

Rating:

5.0

Keep doing what you are doing! Thanks again Sam! For all of your help and making this has painless as possible.

Rating:

5.0

What a fun experience. Down to Earth guy at the register, who I assume has to be the owner, was competent and confident and that leaves room for a relaxed and fun rental experience. Did all the checks with a smile on his face and with a real eye for safety. A+++

Rating:

5.0

Nothing- this location is great! I have rented from here 3-4 times and the owner there goes out of his way to get what you need. No improvement needed!.

Rating:

5.0

Everything went smoothly,

Rating:

5.0

Great location to rent. Owner is so friendly and helpful

Rating:

5.0

Great place to do business, very friendly and takes care of customers.

Rating:

5.0

Bubba's is great. Highly recommend doing business with him. Very friendly local business.

Rating:

5.0

The Dealer at the location made everything fantastic! Very Personable guy that helped me through the whole process.

Rating:

5.0

Will never go anywhere else!

Rating:

5.0

Truck was clean. Paper work was ready . Customer service was great.

Rating:

5.0

All good at this location.

Rating:

5.0

This was a great location and service was exceptional!! He was busy with UHaul reservations that morning but got through them in a very timely manner. Perfect truck also.

Rating:

2.0

They took $96 out of my account and the receipt says $77.

Rating:

5.0

very polite, professional people

Rating:

3.0

Original reservation was at a different location, and it took us 1 1/2 hours to get the issue resolved and a truck.

Rating:

3.0

Truck had a rod knocking and engine light on advised when I checked in nothing was said also when I checked on they did not look at truck or complete check on.

Rating:

5.0

Owner was super nice and so helpful

Rating:

3.0

The van I rent smell like something died in it

Rating:

5.0

Great location, friendly employees but vehicle was not cleaned out. Easy transaction. I would recommend this to anybody.

Rating:

2.0

We reserved the dolly and there wasn’t one for us. The trick was one of the worst mechanical truck that I have ever driven. I gave an estimate on the mileage and used 8 miles less but was charged the full mileage estimate. The communication was very suspect due to his foreign accent. I don’t recommend this U-Haul to anyone.

Rating:

5.0

Easy process. Gentleman at the counter was friendly and helpful.

Rating:

5.0

We love using this place for uhauls! Main guy, Bubba is the absolute best and so are the staff that works here truthfully. They’re all genuinely so kind and caring and bubba really understands life which helps drastically when moving is already a stressful time a lot of times.

Rating:

5.0

Great experience. We completed our move in less time than anticipated and they accepted the return early and gave changed our rental from two days to one without issue. We were even over the 24 hour mark

Rating:

5.0

This was the easiest experience ever! Will use this location again.

Rating:

5.0

Very helpful, best Uhaul experience!!

Rating:

5.0

I rented a second time since the service was excellent! Thank you!

Rating:

5.0

Fast and friendly customer service

Rating:

5.0

Representative I worked with was extremely friendly and helpful

Rating:

1.0

The owner of the gas station is unprofessional at best. The U-Haul itself was dirty, the inside driver door handle was broken and pulled away from the door itself. The truck drove fine. I will not ever be renting a U-Haul from this location ever again. It honestly should not be a licensed retailer.

Rating:

5.0

Amazing customer service! They made the process so easy. My first experience renting U-Haul and I am so pleased. Thank you

Rating:

5.0

Bubba and Sam were amazing !!! 10/10 the best experience I’ve had !!

Rating:

5.0

Great running trucks great people to work with

Rating:

4.0

Always great service.

Rating:

5.0

The owner is a kind but busy man, good customer relations. The location was excellent for me.

Rating:

5.0

Great, easy service, highly recommended

Rating:

5.0

Everything smooth as usual.