The location was very good we are pleased with the entire transaction and would return again. Thank you for helping our move go smoothly!
MARK M
Customer Reviews for Orders Road Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Baba and Sam were great! Made sure I had everything needed for a successful move. Thank You! Rebecca A.
TIMOTHY MVery kind
Carlos JBaba is the best ever he always takes care of me. I will for sure use them again in the near future and will recommend anyone needs any U-Haul equipment go there you will be satisfied!! Thanks baba !!
MOHAMMAD ZU-Haul app wouldn't alllow me to pick up my reservation without going inside, The Rental i reserved was not Available when i went to pick it up, I was given a Larger option at the same price, this was my 1st time renting from this location and i will definitely return.
MILTON AThey're the best only go there for my rental.
MOHAMMAD ZThe process was streamline and fast. No hassle!
OLUBUNMI ABubba was very friendly and polite. The pick-up process was quick and easy.
GRETCHEN PBoth locations were great. Friendly helpful staff. Thank you for the help with our move.
MARK ANothing but good things to say about my experience here. Always friendly service, and they always have what I need. They make my job much easier.
LYNDSEY LMy favorite Uhaul spot in town! They always have what I need, and they make the process fast and easy. They’re always very friendly and helpful. Highly recommend!
LYNDSEY LThe staff that works there was very nice. I would highly recommend them..
LUCY YThey are always very nice and convenient. Went the extra mile to meet my needs absolutely amazing thanks baba ur the best.
MOHAMMAD ZBubba was great, some comic relief while waiting.
BRYAN EClean trucks/Sanitize trucks. Previous renters trash was in vehicle. Smelled like body odor.
MARJORIE GClean out trucks with disinfectant. Truck had a strong odor and wasn't clean. The last persons trash was still in the truck.
MARJORIE GBest Uhaul spot in town. They always have what I need and they’re so nice and helpful!
Lyndsey LThe service here was amazing. They were very quick, had a lot of options, and explained everything very well. I would definitely come back to this location in the future!
ANDREW CReserved truck on line. When I arrived at the the location, I handed the employee behind the counter a copy of the reservation. He had not been trained on the U-Haul aspects of the business as he did not have any idea what this was about. After another employee came in, the rental process went smoothly. Truck was ready, clean, and did everything it was rented for.
JOHN ANice people, very professional, with good customer service.
ALLEN WEverything was great. I had some trouble with attaching and releasing the trailer because of its weight, but other customers nearby helped me.
D RWe returned it with a little more gas than it was given to us with, we mentioned it to the attendant and told him we didn’t get a full tank when we picked it up, we have a timestamped pic for proof. He told us we wouldn’t be charged, but I was charged $39. Terrible business
HEATHER DNafez was super hospitable, and did a great job helping me check in and help with the process. Since I’ve moved to this side of town, I’ll definitely be using this location for all my U-haul needs! Five stars!
Justin CVery friendly.
JENNIFER MWe rented from a great location that was very helpful and friendly.
DONALD WAmazing customer service, went above and beyond for us.
ALEXANDRA HOUR U-HAUL experience from the Orders Road Sunoco was all good. The location was ideal for us and the reservation was fast and easy. We picked the truck up at the scheduled time and no delays we were on our way. The truck was just what we needed to move our stored items to our new home. Thank You John Simon
MICHAEL SKeep doing what you are doing! Thanks again Sam! For all of your help and making this has painless as possible.
SELBY RWhat a fun experience. Down to Earth guy at the register, who I assume has to be the owner, was competent and confident and that leaves room for a relaxed and fun rental experience. Did all the checks with a smile on his face and with a real eye for safety. A+++
JOHN ANothing- this location is great! I have rented from here 3-4 times and the owner there goes out of his way to get what you need. No improvement needed!.
SUSAN CEverything went smoothly,
MICHAEL RGreat location to rent. Owner is so friendly and helpful
CHRISTOPHER BGreat place to do business, very friendly and takes care of customers.
RAYMOND WBubba's is great. Highly recommend doing business with him. Very friendly local business.
MICHAEL BThe Dealer at the location made everything fantastic! Very Personable guy that helped me through the whole process.
MICHAEL SWill never go anywhere else!
James CTruck was clean. Paper work was ready . Customer service was great.
TAHNA WAll good at this location.
NATHANIEL FThis was a great location and service was exceptional!! He was busy with UHaul reservations that morning but got through them in a very timely manner. Perfect truck also.
JEREMY MThey took $96 out of my account and the receipt says $77.
DIANA Kvery polite, professional people
David MOriginal reservation was at a different location, and it took us 1 1/2 hours to get the issue resolved and a truck.
Paul GTruck had a rod knocking and engine light on advised when I checked in nothing was said also when I checked on they did not look at truck or complete check on.
JEFFERY DOwner was super nice and so helpful
Margo BThe van I rent smell like something died in it
EDWARD BGreat location, friendly employees but vehicle was not cleaned out. Easy transaction. I would recommend this to anybody.
MICHAEL TWe reserved the dolly and there wasn’t one for us. The trick was one of the worst mechanical truck that I have ever driven. I gave an estimate on the mileage and used 8 miles less but was charged the full mileage estimate. The communication was very suspect due to his foreign accent. I don’t recommend this U-Haul to anyone.
Denise WEasy process. Gentleman at the counter was friendly and helpful.
LAURA KWe love using this place for uhauls! Main guy, Bubba is the absolute best and so are the staff that works here truthfully. They’re all genuinely so kind and caring and bubba really understands life which helps drastically when moving is already a stressful time a lot of times.
Cameron OGreat experience. We completed our move in less time than anticipated and they accepted the return early and gave changed our rental from two days to one without issue. We were even over the 24 hour mark
Aaron CThis was the easiest experience ever! Will use this location again.
KARLIE DVery helpful, best Uhaul experience!!
MARTIN TI rented a second time since the service was excellent! Thank you!
DEREK MFast and friendly customer service
JEFFREY TRepresentative I worked with was extremely friendly and helpful
RALPH RThe owner of the gas station is unprofessional at best. The U-Haul itself was dirty, the inside driver door handle was broken and pulled away from the door itself. The truck drove fine. I will not ever be renting a U-Haul from this location ever again. It honestly should not be a licensed retailer.
Hannah CAmazing customer service! They made the process so easy. My first experience renting U-Haul and I am so pleased. Thank you
LURA TBubba and Sam were amazing !!! 10/10 the best experience I’ve had !!
KINGSTON MGreat running trucks great people to work with
RICHARD SAlways great service.
JAMES BThe owner is a kind but busy man, good customer relations. The location was excellent for me.
MICHELLE AGreat, easy service, highly recommended
Jordan C