Great friendly staff. Easy check out/in at counter.
Steve P
Orders Road Sunoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grove City, OH 43123
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I have used this location many times and I have never had any problems. always an easy process.
Michael JMr. Nafez Jallaq was the best ever!!! He went above and beyond to assist me in getting and returning my truck with zero issues. I will never go anywhere else. I needed a ride home and Mr. Jallaq made sure that I got home safely. I can't express enough how much they helped me today.
Johanna PGreat people to work with! I uave rented from him multiple times now and will continue to do so!!
JOSHUA HInitially, I wanted a 15 foot truck and an appliance dolly ended up settling for a 10 foot truck when I got to my old apartment. I realized there was no ramp. I had to return the truck for a 15 foot truck when I arrived to the establishment and explained to the man that this truck does not have a ramp I need a larger vehicle. He asked me did I go anywhere? Did I drive the truck and I told him I went home so it was the wrong truck came back. Whatever the miscommunication was he told me I drove 8 miles which was fine. I’ll pay for the 8 miles but I needed the 15 foot truck. He began to wanna argue with me about whether I drove it or not and he charged me $64 or $50 for taking the truck home and bringing it back for the 8 miles when I was on the phone with the person from U-Haul she said don’t worry about that. I won’t be charged for that. I then went to the Georgesville Road location and retrieved another truck with the assistance of maybe Nila or Nia. I don’t recall. I know she had a short name she was very polite impatient I interacted with her more than one time. The Georgesville Road location is much further like than the previous location so it cost me more money to use the 15 foot truck because I had to drive further to pick it up and take it back. It was an awful experience. It had a negative impact on my mental health I broke down crying several times throughout the day when I had a pick up time of 130. I had to reschedule it to 2 o’clock because I had to go and find the dolly and I didn’t end up actually starting to move until 330 or so because I didn’t have the correct equipment I had to drive around town. It was awful experience and it cost me more money. I had to go get a dolly from Home Depot, which was an additional $30. I will never use U-Haul again and I pray that I don’t have to move again in anytime soon because it was a awful experience and it drained my mental health the customer service of the men at the Orders Road place was horrible. I am not the only art Customer that they got into it with when I was trying to get the truck they were arguing with someone about Gas. I don’t know if it’s a language barrier or if it’s culturally these men are just disrespectful to women or rude to women, but I will never go to that establishment again despite the convenience
India E