Your online system is terrible. No information was correct in the system. Locally the business owner was very nice and helpful.
Jeffrey C
Customer Reviews for Orion MC LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All seems good to me
RUSSELL BThe gentleman in the location was nice, but the location had no parking to leave your car while using the rental truck. I also selected this location as they had in-person pick up, but they changed my reservation the morning of the rental to self pick up.
Vincent PThis location is a scam!! 1) They charge you additional $120 for service fee and 2) when I could not find the place for an hour and a half their agent online was incompetent and could not even hold a cin ersatz on to te you where to go to find a place!! DO NOT USE THIS LOCATION. It is in a very scary place that looks like a dumpster!!! HORRIBLE. DO NOT USE THOS LOCATION !!
Afa IExcellent service! Very efficient staff!
Krystal FYou changed my pickup location and did not update my account. The people who served me at the Broward location were not friendly.
Jennifer BOne of the best U-Haul locations I have ever been too. I would recommend to go to this location only if I ever rent again. Thank you very much. Oliver was awesome. This is by far the best U-Haul rental experience I ever had. Very efficient, Great staff and location.
Richard PName of location Can be included out side the building/parking
Erika ROliver was very friendly and helpful
Jacob VGreat advice and customer service
Beatriz C