We had a wonderful experience with the team there.
Maureen L
Customer Reviews for Osbourns Automotive Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service
AJ AI’ve used U-haul for years (decades) and have never experienced the awesome response as I did with this rental. I will use this U-haul for every time in the future!! Donnie was excellent!
MARY SWas easy to check in and had a great explanation of how to check the truck back in when finished.
JAMES DThey helped us when they were closing, hooked the trailer, examined the trailer and overall the best U-Haul rental I have ever experienced! I will come back! Thank you!
KACI JThe gentleman that attended me was real nice and explain me everything and went out with me to check the vehicle real nice in all,recommen to any all persons looking for a great service and treatment.
ANGEL ODrop off location was closed so cannot say too much!
JAY LGreat experience
SIDNEY TEverything was impeccable
JOHN GGood people
Clyde DNothing
NATHAN SGood people
CLYDE DI was sent to a different location first only to find that the equipment I had scheduled to pick up was not available. After many phone calls I was then sent to the location in Siloam for pick up. Was told U-Haul showed the equipment on inventory but it was not at the first location in Colcord, OK.
JOSHUA GExcellent customer service, easy to work with and real nice folks.
REX SAbsolutely nothing. These people are absolutely wonderful. They did absolutely everything they could to help me and my mom today. If I could give a better rating, I would. 1000% happy customer!!! Thanks you guys for everything!
Elizabeth RGive a quicker response, when something changes, don’t wait until the day of pick up to send a message saying you have to get your rental at another location. I should’ve gotten a better deal on that rental as well.
STEVEN G