Customer Reviews for Our Country Store
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Our Country Store
William O. on
Great place
Brian W. on
Your mileage rates are a little bit high especially if you are just staying local. It sure is deceiving when you advertise $29.95 a day. $.99 a mile plus gas cost makes it very expensive. Maybe you should reveal this when you are advertising. It sure would be a big help in figuring out the total cost of the rental. Thank you
John W. on
They done such a good job with getting me the trailer i needed with a short notice on Christmas Eve. Thanks to the folks at the farm store. Would go back there the next time I need a u haul. Thanks. John Willis
greg M. on
Clean the inside of the windshield.
thomas C. on
second time in a month renting car hauler trailer. The two experiences could not be more different. pickup locations were not the same, and had to call uhaul 5 times on second rental to get things straight. all locations has helpful people.
Kim G. on
N/A
Rick T. on
Thanks Robin!
Robert T. on
I enjoyed working with the people there. Very friendly, pleasant and helpful.
Christina A. on
Make sure your bring it back on time or you get charged another day even if it’s just and hour after time! ??????? I got charged another $30 for being 2 hours late. I was told I could bring it back after hours but I didn’t know I would get charged another day.
Rick T. on
Thanks to Robin and family for their help!
Joseph O. on
none
Judith H. on
Pickup was absolutely great! Staff was very friendly and helpful. Great, convenient location that’s easy to get to and easy to pickup from, couldn’t have been happier here.
Charles B. on
I greatly appreciate that he recognized that I was going all the way across the country (Spokane, WA) and made sure that I had a newer trailer with better tires.
John R. on
Well versed in the use of trailers - friendly and very helpful.
MIKE K. on
Great service!!! The best!!!
Kimberly R. on
Sandra Crowe was such a kind and professional representative for Uhaul.
Grady P. on
Everyone was happy cheerful and efficient - a very good experience - thanks
thomas S. on
Great experience, truck did real good, great A/C, handled great?? Office staff was very friendly , helpful & and knowledgeable
Travis G. on
They are very rude and very disrespectful.
Jason R. on
Great service!
Judith M. on
Great people...perfect service!
Larry M. on
Really nice people!
Brian W. on
Our country store went above and beyond to help me get the truck I needed. Great place to rent a truck
Roger B. on
A bit out of the way, but ok.
Timara B. on
Robert was very helpful connecting and disconnecting my trailer and checking Twitter electrical connections. Very nice people and efficient check in and out.
Ralph D. on
startes with 1/4 tank of gas...hard to return to same... why not full and return full...
Robert Z. on
I was charged a $20 extra day fee. This drop off location was closed on my drop off time on Sunday. I was not about to drop off the trailer outside the locked gate as anyone could have stolen it. I dropped off at 8 AM Monday morning as soon as they opened. I waited while they literally opened the doors. I should not have been charged the extra day fee.
Douglas C. on
Friendly and Expedient! Very Professional and service oriented!!
KEITH S. on
Very friendly and knowledgeable. Were a great help.
Michael B. on
This is the best place to rent a U-haul!
SAMMY K. on
The pick up location was changed from the original requested location. Which resulted in 20 miles more for me to drive the pick up truck. It also caused a mileage overage of 17 miles. The change of locations was never notified to me nor a phone call nor email nor text. It was a major inconvenience and expense. Not only was it 20 miles out of my way but I had to pay to Man for an hour during this time which resulted in more expens. I was extremely dissatisfied in how the process was handled. When I arrived at the initial location the uhaul merchant informs me location was changed. I ask why I was not notified he said he did not know.
Pat T. on
Great customer service
Carla L. on
Haven’t got any money back
Jill B. on
Personnel at this location were extremely friendly and helpful. The truck was perfect for the job it was needed for.
John B. on
Nothing
James H. on
Great!
Denise S. on
Great!!!
Larry M. on
Nothing--really nice people
Larry M. on
Estate Liquidation and U-Haul Neighborhood refused to let me drop off my U-Haul. They charged me about forty dollars to drop it off in Brevard. The place I dropped it off was close to Rosman. REALLY NICE PEOPLE
Donald H. on
The owner of this location could not have been nicer or more helpful. It was a joy to interface with this gentleman. I would definitely go back to see Mr. Crowe.
Tom K. on
Attendant was very helpful.