Customer Reviews for Our Country Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Our Country Store

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Edward F.
Rating:

Customer did not leave a comment.

Bobby D.
Rating:

Very nice people

Paul P.
Rating:

Customer did not leave a comment.

Daniel H.
Rating:

Nothing

Jorge M.
Rating:

Great attentive, helpful service. Nice folks!

Karen T.
Rating:

Customer did not leave a comment.

Donald S.
Rating:

Easy drop off

Serena V.
Rating:

Customer did not leave a comment.

DEBORAH H.
Rating:

It's an old country store location, not not new and modern. That being said, it was a pleasant transaction. I enjoyed my experience and would rent from them again.

FRANK M.
Rating:

Customer did not leave a comment.

Joseph H.
Rating:

I can't think of anything. All went well in Brevard.

Amylisa P.
Rating:

The truck was filthy and the stench was unbearable.. Cigarette ash, dirt and candy wrapper in door panels, sticky nasty drink holders and seats, the stench seeped into anything I had in the cab like my clothing, handmade face mask and and purse - I had to throw away all of them because the smell wouldn't come out after 2 washings and the stench would get into the clean clothing they were touching in the hamper. The back had dirt in it that I had to sweep out and I had to clean the cab with cleaning wipes before I got in, which turned black after I used them. If I wasn't picking up when they were closed, I wouldn't have rented it but I needed the truck. When I told the lady at the store at drop off she denied it would be dirty, didn't apologize and when I told her I took pictures she basically told me to get out and she would send me my bill. I'm EXTREMELY DISAPPOINTED. I'M PISSED I DIDNT GET A DISCOUNT after reporting the issue to the corporate office and the local store. I thought the contract I signed would hold up their end of renting me a clean truck and if they didn't, they need to take responsibility. Ive been renting from uhaul for 20 years and if they weren't a monopoly in my area I would NEVER use them again. My experience was hellish and they still took my money. DONT rent from this store, they are horrible.

Christopher D.
Rating:

I will NEVER recommend U-Haul to a friend. You will be lucky if I don't encourage them to look elsewhere. The experience was HORRIBLE and the mirrors didn't even work on my truck, it also didn't come with a lock.

Kimberly S.
Rating:

Customer did not leave a comment.

Daniel H.
Rating:

None

Mingnon F.
Rating:

Usual fine job by these folks. A joy to work with them.

Marie B.
Rating:

The owners were a delight to do business with. They are friendly, professional, and overwhelmingly helpful. They answered all of our questions, made sure that we were comfortable with our rental and exhibited the highest quality of customer service. They are definitely an asset to the organization.

JANELL S.
Rating:

Customer did not leave a comment.

KENNETH K.
Rating:

Just dropped off. Seemed like a nice location Friendly attendant

Frank P.
Rating:

No problem, no improvement necessary.

SHARON E.
Rating:

Customer did not leave a comment.

Keith M.
Rating:

Customer did not leave a comment.

Roy D.
Rating:

It would have been nice to be told I could have saved $145 by renting a $166 one way rate rather than a $311 local round trip...plus $75 in fuel. They knew that I was traveling about 70 miles away and coming back. I could have had the person I was transporting furniture for follow and bring me back and saved her $145

Mark C.
Rating:

Great experience! Very friendly and helpful!

Emily R.
Rating:

I had to get a tire changed soon after pick up due to a lack of tread and balding on the inside of one tire.

Allan M.
Rating:

U-Haul when out of the way to help me get the truck i needed. There was a mix up and U-Haul gave me a discount on gas mileage cost. Well done and really appreciate the help from every one

Matt T.
Rating:

Customer did not leave a comment.

Verl E.
Rating:

Customer did not leave a comment.

Diane L.
Rating:

Customer did not leave a comment.

Sandra C.
Rating:

Customer did not leave a comment.

MARK B.
Rating:

They worked diligently to overcome internet issues. Excellent service

Richard Z.
Rating:

Customer did not leave a comment.

JOHN M.
Rating:

Customer did not leave a comment.

Jeff B.
Rating:

Stay the same, friendly and they what they are doing!

BETH F.
Rating:

Friendly, clean, helpful

KEITH M.
Rating:

Customer did not leave a comment.

EDGAR L.
Rating:

Customer did not leave a comment.

Earl L.
Rating:

Customer did not leave a comment.

MANOJ K.
Rating:

Best customer service.

ROY H.
Rating:

Customer did not leave a comment.

MARK L.
Rating:

Great Staff!

Laura M.
Rating:

Fantastic customer service!

Lee S.
Rating:

Customer did not leave a comment.

Victor F.
Rating:

Customer did not leave a comment.

TIMOTHY H.
Rating:

Customer did not leave a comment.

Gregory C.
Rating:

Customer did not leave a comment.

Matthew T.
Rating:

It was a little pricey. Also, the trailers and other equipment were in a lot across the highway from the main store.

Robert H.
Rating:

Customer did not leave a comment.

Sherry M.
Rating:

Customer did not leave a comment.

Keith M.
Rating:

Everything was great here

JOHN M.
Rating:

Friendly and informative people, they made the experience very easy. We will be back to rent from them again.

Austin C.
Rating:

Customer did not leave a comment.

Betty G.
Rating:

Everything was excellent. Thank you.

Luis I.
Rating:

The people there were very nice and helpful.

Junior S.
Rating:

Customer did not leave a comment.

Michael D.
Rating:

Customer did not leave a comment.

Virgil D.
Rating:

You are doing a great job.

June V.
Rating:

Customer did not leave a comment.

carla B.
Rating:

Customer did not leave a comment.

Tim H.
Rating:

Customer did not leave a comment.

Craig E.
Rating:

Nice people. Very convenient

Joshua L.
Rating:

Customer did not leave a comment.

claxton O.
Rating:

Customer did not leave a comment.

Wayne M.
Rating:

Customer did not leave a comment.

Seldon M.
Rating:

Customer did not leave a comment.

michael M.
Rating:

Customer did not leave a comment.

Dorothea D.
Rating:

Customer did not leave a comment.

Sandy O.
Rating:

Customer did not leave a comment.

Lonnie P.
Rating:

Customer did not leave a comment.

John W.
Rating:

Customer did not leave a comment.

James S.
Rating:

Customer did not leave a comment.

Wes K.
Rating:

Customer did not leave a comment.

William E.
Rating:

Customer did not leave a comment.

Ronald H.
Rating:

Customer did not leave a comment.

bradley J.
Rating:

Customer did not leave a comment.

randall H.
Rating:

Customer did not leave a comment.

Scotty R.
Rating:

Customer did not leave a comment.

William O.
Rating:

Great place

Roy H.
Rating:

Customer did not leave a comment.

Brian W.
Rating:

Your mileage rates are a little bit high especially if you are just staying local. It sure is deceiving when you advertise $29.95 a day. $.99 a mile plus gas cost makes it very expensive. Maybe you should reveal this when you are advertising. It sure would be a big help in figuring out the total cost of the rental. Thank you

John W.
Rating:

They done such a good job with getting me the trailer i needed with a short notice on Christmas Eve. Thanks to the folks at the farm store. Would go back there the next time I need a u haul. Thanks. John Willis

Gail R.
Rating:

Customer did not leave a comment.

Loralee W.
Rating:

Customer did not leave a comment.

Barbara H.
Rating:

Customer did not leave a comment.

greg M.
Rating:

Clean the inside of the windshield.

Janet M.
Rating:

Customer did not leave a comment.

Thomas T.
Rating:

Customer did not leave a comment.

Jeff B.
Rating:

Customer did not leave a comment.

thomas C.
Rating:

second time in a month renting car hauler trailer. The two experiences could not be more different. pickup locations were not the same, and had to call uhaul 5 times on second rental to get things straight. all locations has helpful people.

Kim G.
Rating:

N/A

Rick T.
Rating:

Thanks Robin!

Arkadiusz B.
Rating:

Customer did not leave a comment.

Connie L.
Rating:

Customer did not leave a comment.

malcolm E.
Rating:

Customer did not leave a comment.

Robert T.
Rating:

I enjoyed working with the people there. Very friendly, pleasant and helpful.

Christina A.
Rating:

Make sure your bring it back on time or you get charged another day even if it's just and hour after time! ??????? I got charged another $30 for being 2 hours late. I was told I could bring it back after hours but I didn't know I would get charged another day.

Jaedra L.
Rating:

Customer did not leave a comment.

Ricky H.
Rating:

Customer did not leave a comment.

Timothy S.
Rating:

Customer did not leave a comment.

Jaedra L.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top