The people at the locations work their buttes off but don't seem to get much respect or credit. This is the third time I've applied to rent a trailer weeks in advance, and the trailer was 100 to 300 miles away the night before pick up. This made me so upset that I purchased my own two-axle trailer for my regular use. Never would have I would have this problem with a transport trailer. Had to make special arrangements at another main location to have one tire replaced before making a 1200 to 1400 mile trip across the desert at 105 degree F, even though I discussed my trip with the person on the night before delivery. Two of four tires were recently replaced, but the one that concerned me was worn to the tread bar. Northgate IF, ID location was fantastic; excellent customer service and knowledgeable.
BRYAN M
Customer Reviews for Outlaw Oasis Holdings LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
These guys were fantastic! Fast checkout and everything was ready to go for me when I arrived. Very friendly, and answered all questions I had. I'd highly recommend these guys to anybody!
Tory MApp pickup didn’t recognize the location change from where I booked. Had to drive to an open location to complete pick up. Was told my blankets and dolly would be in the truck. They were not. Took an extra hour to complete pickup
Douglas W