I've rented from this U-Haul location multiple times and have always had a great experience. The service is fast, easy, and reliable. The staff is friendly and efficient, and the trucks are always clean and well-maintained. Highly recommend!
LILA M
Customer Reviews for Overstock Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It’s fine.
JESSE FThe uhaul was super dusty and made my furniture dirty after it was being cleaned. Had zero gas at pick up.
LEXIS NWe entered store and no one was there. It took 15 minutes till someone came up to the front counter.
Julius AThey came later when we were leaving so I can't say if it was clean & inviting inside or if the personnel was helpful.
URSULA WThe are not doing good customer services I. They are charging me for $ 25 for cleaning and $24 for gas I put gas in same level that I took that truck
AHMAD BUhaul did not the truck I reserved within in an hour away of location requested. Had to drive over a hour thru mountain elevation. Called customer service and manager representative was to call me back.. NEVER HEARD FROM MANAGER. Will not recommend uhaul sgain
ann kUnbelievable you would have this location representing UHaul. It is an unsafe rundown area complete with homeless encampments and open drug use. I will not be using U Haul again for putting me and my family in this type of a situation.
John CReliable and great communication
Fernando DPersonnel did not make the extra effort to actively fulfill what the client had been promised regarding a small refund for the cost of adequate gas put in the vehicle.
Michael SThe U-Haul truck was completely fine. I have nothing bad to say about U-Haul. It’s about overstock employees where I got the U-Haul where the problem is. When we first got the truck the guy had no emotion was very unpolite and pretty much just wanted us to get out of the store. Then when we went to return the U-Haul the following day, the other worker did not know how to return a U-Haul so I proceeded to ask if he could call U-Haul and have them walk him through to provide me with the receipt and close my account out and he said no I have other customers in the store that need my help I can’t take the time away from them to help you . So I asked him if he was denying me customer service and he said no I just have other customers too then I asked him to call his manager and he said he already called his manager and they said that they would cancel my account out by the end of the day. It was a big inconvenience very rude customer service, and I will never be getting a U-Haul from that location ever again.
robert mvery good
David CNothing it's all good ty goodluck Duane
Duane eNeed to improve their customer service and clean the facility.
Guillermo ENo clear signage on the road at the driveway. If it hadn’t been daylight, I would not have seen the U-Haul sitting at the back of the lot at all. No sign directing me where to go or who to talk to you. Once I did get there. I felt pretty much on my own.
Sharon GGreat service and Friendly
BASSIL D