Not much was needed for the drop off process. The attendant received the keys and said as long as the fuel was good to go, the transaction would be complete with no additional charges. A few hours after drop off, I receive a charge for extra miles, which were clearly and accurately recorded. Overall, drop off was a quick and easy process.
Beatriz C
Overstock Corner
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Elsinore, CA 92530
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Customer Reviews
- 2.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkNot charge me twice and have the equipment I paid for in the truck. Know what trucks can go to which location.
Jason MIt was pretty difficult to get the key lock out, and the vehicle isn’t OK condition. However, what was really inconvenient is that the gas was all the way on E period to the point where the check engine light was on. I had to go out of my way and get an oil canister to fill it up. Very inconvenient wasted a lot of time. Very upset with the experience I would not recommend this location.
Epifanio GThe truck had no gas in it. Which luckily I looked or could have been stranded on the side of the road, because I'm used to truck rentals having full tanks at start of rent. The appliance dolly was a regular dolly, which I didn't need. There was an after hours fee of 20$ but truck wasn't available until 4:00pm and due to circumstances outside of my control I was 1/2 late and then it took 1/2 of sitting in the parking lot trying to get docs uploaded for rental, finding key box, etc. so I was charged 20$? Wont use again.
LAURA FTruck I rented was not cleaned drivers floor but was good to be able to rent online tho could have been more user friendly
Gustavo R