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Katya N
Customer Reviews for Oviedo Auto Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome service and nice vehicle
JUDY CNothing they are always excellent
ROBERT MReliable service. Good equipment. Excellent assistance with “paperwork “ equipment connection to vehicle; safety check. U-Haul prices have TRIPLED since same time last year…same equipment; same mileage. Will certainly look hard and long at any future use of Uhaul equipment for this reason
LAWRENCE KEverything went perfect
ROGER EThe equipment was a bit crude, e.g. no cruise control or power windows/locks. Also, prices were a bit higher than I would have expected. But I suppose that's due to limited competition.
CLIFFORD BWE were very satisfied. Thank you Judy Rogers
judy rAgent attempted to give me a faulty trailer that’s lights were not working. Only agreed to switch to another trailer after I demanded it. Agent stated “just be aware that the trailer lights don’t work”. Dangerous and unprofessional
JEREMY SAwesome friendly service!
MICHAEL SThe gentleman that worked here provided great customer service and was pleasant to do deal with.
TIMOTHY LTruck ran great and easy to drive
MICHAEL KRENTAL PROCESS WENT SMOOTHLY!
jo bGreat service and very professional.
CHARLES SThis was a Great experience. Becky was super nice, and very helpful. I originally was going to rent from another Uhaul location, with the auto transport AND the pick-up truck to tow, but they could not guarantee me the truck so I said “what the heck” I will take my own SUV but needed some help as it is new to me. My car fit on great, was easy to load, and it traveled very nicely to my car show. Thanks for taking great care of me and for your help.
Keith Zi would never recommend this location to a friend. the owner was horribly rude to my boyfriend and i and offered us zero help as first time customers, yelling and cussing at us and making fun of my intelligence. i would never recommend this location to anyone as i did not feel welcome or safe there.
GIOVANNA RGreat service! You can trust this location. Friendly customer service as well. I was able to efficiently and quickly pick up and drop off my patio furniture at home.
JACKELINE RWas easy for a quick rental. Thank you for working with me
ADAM HHad a great experience with this rental!
Valerie WVery satisfied with the service
FRANCISCO DEasy check in and check out process. Wonderful first time experience .
MAYANK KThe U haul itself was good, but we had to call customer service on the pick up and drop off because the app wouldn’t work properly.
Brendan KAll good. Very professional. Very Impressed. Will use again
TERRY GThe service that I received from this place was outstanding very knowledgeable very compassionate. I was in and out.
Claucenia SOwner Bob was very professional and extremely helpful with the hook up to my truck.
JOHN KRobert was very knowledgeable and helpful with our questions. Moving is a very stressful time, and we were grateful for his kindness.
Tracy SNothing everything was excellent and friendly
ROBERT MRobert did a great job of getting us into the right sized hauler for our move.
Gerald BExcellent experience!
DIANE OVery helpful and friendly
RAJINDER CI rent a 5 by 8 enclosed trailer twice a month and want an updated trailer with barn doors to rent. The one this location has all the time has a pull down door and is terrible condition!!!!!!!!!!!
JEFFREY BClean up the office
PAUL DThank you for your service
misty nAwesome job to robert! Very accommodating and professional! Thank you!
JORDAN MOutstanding local dealer who is great to work with.
GARY HThe office space is a bit cramped, but the personal service provided by the operator compensates for this.
EARDLEY WI had a good rental experience. They worked with me when I felt that I needed a larger truck. All went well.
STEVEN KEasy pickup and drop-off, as always.
MICHEL BVery easy to rent the exact equipment that I needed.
TED JNothing! The friendliest father/daughter team you would ever want to deal with. Couldn’t of had a more pleasant experience!
JEFFREY SFrom start to finish everything went well
MICHAEL CThe box of the truck has multiple very serious roof leaks. After a short rain all of my stuff was wet! I have mold sensitive members of my family and this is not acceptable of U-Haul’s equipment and lack of maintenance thereof
Richard COnly needed the rental for a week or less, the lady put me in for 2 weeks and charged my card the entire amount. She was very rushed and was not helpful answering my questions. The equipment was filthy when picked up and had a blown fuse for the trailer lights. We returned after hours in the dark and the was absolutely no lighting available at all at the location. Very crowded parking lot and hard to find a place to park the equipment.
ERIKA EAll good. Robert is a professional at what he does & should b commended! Thank you. Kevin L Mercuri
Kevin MEasy rental. Will always rent from them.
MICHEL BGreat location and is helpful as much as possible.
Rhonda MRobert and Becky provided the needed truck that was clean and well maintained. Location is close, and our family have used this location several times
ROBERT BThe lady at the location was so nice!
Ryan BMore light in the parking lot, other than that, they are the rental place for our friends and family!
JOHN HKnew what they were doing I was in and out
Denise kThey are Amazing. Nothing to improve. I go here all the time.
HENRI BPleasure doing business there!
ron KI've used this location for years - always courteous and helpful!!
Rhonda MOur entire experience was excellent! Friendly, knowledgeable team that assisted us. Would highly recommend!!
RICHARD F