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ROBERT W
Customer Reviews for Oviedo Auto Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was immaculate you eat off the floor, very well maintained, Dave was great
Michael CYour take a photo of all 4 sides of the trailer doesn’t work.
RONALD BIt would have been nice if I knew before we were directed to park the trailer to take a picture inside.
HECTOR SI always use this as my pick up location. I’ve never had a problem. Just this last time the truck I was issued was banged up all around the whole truck and it sounded even worse.the cab of the truck was filthy from previous user who obviously was driving with dogs as there was animal hair everywhere .I wasn’t sure it would make the trip. The gas mileage was incorrect so I had to correct that with uhaul and when we got to the storage unit and opened the truck there was lots of little German cockroaches everywhere. We couldn’t load anything on it until we cleaned it and sprayed it with pesticide as a precaution- it didn’t work. The outside marker lights didn’t work at all and there was only one reverse light working. Unfortunately I ended up having to unpack my stuff outside and quickly because I found a few roaches in my boxes and I didn’t need them breeding and ending up in my home. This was by far the worst truck rental I have ever gotten. Please check your rentals before you take them off the lot and make sure they aren’t problematic.
RACHEL DGreat people to work with.
JEFFREY BGreat Place to rent a Uhaul!!
DALE DAlways a great experience to work with this place
JEFFREY Bamazing service
Christopher NI was super impressed with high level of excellent customer service I received. They were so friendly and helpful. I would recommend anyone to pick up or drop off at this location.
JORGE LI could not be happier with the Oviedo U-Haul pick-up location. “Rock-Star” Becky was effectively running the busy operations alone, but still swiftly retrieved my truck and helped guide me through the smooth and easy check-in using my cell phone. The hand truck and furniture pads were available however, the furniture dolly was not. This was not a showstopper and this actually saved me money. Great experience –thank you!
EDWARD TThe team that runs this location is awesome! We use them every year to move our haunted house setup and they make it easy, thank you!
STARR VCustomer service at this location is 5 stars. Super to work with.
mark fVery good experience. Very friendly.
KEVIN Fif i have to take pictures to pick equipment and take pictures to return it,i should get a discount for doing uhaul job
CRISTIAN LVery well done!
JOHN HThey are easy to work with.
Jeffrey BThe truck i rented had less gas than was stated on the contract. The contract stated i had to return the truck with 1/4 tank of gas when i was inspecting the truck i saw it was 1/8 or slightly less. I went back into the office and the representative drove the truck onto a level ground and confirmed my concern. He said he would go into the system and make the necessary correction which he did not do. I returned the truck after the office was closed so i did mobile check in. Two days later online i see no correction was made. After speaking with Bob on Saturday 10/18/2025 he told me to take it up with U-Haul. I paid more for gas than i needed too as Bob requested that I return the truck with 1/4 tank which i did. He didnt do his part.
EDWIN PCustomer service was below average. The attendant was not forthcoming with general information and we found it difficult to communicate with him.
Nancy MEasy collection and return. Representative hooked trailer to my vehicle, attached the safety chains and helped me to check the lights.
ALLISTER Jrefueling gauge should be in the app anything a renter might need should be in the app. the contract is useless (can't find anything useful) unless you are a uhaul lawyer or want to understand your liability imwhen a problem arises
Stephen Tfor drives over 5hours it’s best to give U-Haul’s with cruise control.
TASHA TI appreciate all the help with the app, checking the trailer and hitching it up
RODNEY CThe customer service was not the friendliest.
David MA lot of equipment in a small space
Brian MNo personnel Did a self check in
Joe SGreat place to rent from. Very friendly and helpful people.
TONY BHad a hard time finding owner Finally came to the front counter after 15 minutes
Joe Sgreat service friendly staff
Marc RGuy was kind of a jerk and had his music playing loud could not hear a thing he said because he talked slow and low.
JOHN HThis is my second time using U-Haul, and once again it was an awesome experience! Everything was smooth and easy from start to finish. The truck was clean, reliable, and ready right when I needed it. The staff at U-Haul at Oviedo Auto Repair were professional, helpful, and made the whole process stress-free. I really appreciate how dependable U-Haul is — they have earned my trust and repeat business. Highly recommend to anyone needing a moving truck or equipment!
Frances BThe lady was waiting for us with all paper work In hand . extremely friendly. Great service. In and out was a breeze.
STEPHEN SGreat experience with U-Haul! The truck was clean, easy to drive, and the process for pickup and drop-off was quick and simple. Staff was friendly and helpful, making the move a lot less stressful. Would definitely use again.
Frances BMy experience was EXCELLENT! Customer service throughout was EXCELLENT! I would highly recommend the use of their services.
Jerry Mgreat service
JAMES LQuick pick up and return. Friendly staff and very helpful.
ANDREW BI would definitely recommend this place to rent a Uhaul from. The people were friendly and knowledgeable. They made the entire experience stress free. Well, the renting and returning part. I hate moving! 😊
Barbara WTerrible service and didn’t have what I reserved.
EDMOND RGreat service
JUNIOR MI received awesome customer service from the man at the front desk to the other man who helped me to find the truck and to ensure everything was good before leaving. Thank you, guys!!! I will be back!
Myra PThe lady who ran my return was extremely kind and helpful!
CULLYN S!n/a
ANGELICA BSo far have used this location twice great service fast and friendly
JASON MThe move went smoothly. No issued. Definitely will recommend to others.
Bruce MThis business made the trailer rental process go quickly. They walked me through the on-line u-haul process. Two thumbs up!
CHRISTOPHER WNothing. Great knowledgeable staff.
TODD GGreat experience with this location! Excellent customer service and knowledge about the equipment also. Highly recommended!
TINA TAlways a great experience!
JEFFREY BThank you so much for your great service, flexibility and professionalism AS ALWAYS!
TORU OThe place was a madhouse and almost looked like a junkyard. Very crowded and the one man working was on the verge of overwhelmed, however, he multitasked like crazy and handled it like a champ, but it still took an hour to get checked out. On the other hand, the truck was fantastic and easily the best rental ever.
Gregory HEasy to work with and parked the truck for us. Highly recommend.
THOMAS SIt was easy to make the reservation. Easy to pick up and return. Always rent here.
chester zThis was a great location with very clean equipment.
Lisa Ceverything was great!
ANTHONY DEasy process truck was ready clean gassed and out the door did a good job
SUSAN MThey were very friendly and helpful.
MARY JI got a little stuck trying to scan my driver's license on the app
William LThank you my trip from Oviedo to Idaho went smooth. Trailer work great.
Inidorvet VRental was quick and easy, I made the reservation on line a few days before. Check out and check in was easy. Allen
ALLEN M