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ROBERT H
Customer Reviews for Oviedo Auto Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Agent attempted to give me a faulty trailer that’s lights were not working. Only agreed to switch to another trailer after I demanded it. Agent stated “just be aware that the trailer lights don’t work”. Dangerous and unprofessional
JEREMY SAwesome friendly service!
MICHAEL SThe gentleman that worked here provided great customer service and was pleasant to do deal with.
TIMOTHY LTruck ran great and easy to drive
MICHAEL KRENTAL PROCESS WENT SMOOTHLY!
jo bGreat service and very professional.
CHARLES SThis was a Great experience. Becky was super nice, and very helpful. I originally was going to rent from another Uhaul location, with the auto transport AND the pick-up truck to tow, but they could not guarantee me the truck so I said “what the heck” I will take my own SUV but needed some help as it is new to me. My car fit on great, was easy to load, and it traveled very nicely to my car show. Thanks for taking great care of me and for your help.
Keith Zi would never recommend this location to a friend. the owner was horribly rude to my boyfriend and i and offered us zero help as first time customers, yelling and cussing at us and making fun of my intelligence. i would never recommend this location to anyone as i did not feel welcome or safe there.
GIOVANNA RGreat service! You can trust this location. Friendly customer service as well. I was able to efficiently and quickly pick up and drop off my patio furniture at home.
JACKELINE RWas easy for a quick rental. Thank you for working with me
ADAM HHad a great experience with this rental!
Valerie WVery satisfied with the service
FRANCISCO DEasy check in and check out process. Wonderful first time experience .
MAYANK KThe U haul itself was good, but we had to call customer service on the pick up and drop off because the app wouldn’t work properly.
Brendan KAll good. Very professional. Very Impressed. Will use again
TERRY GThe service that I received from this place was outstanding very knowledgeable very compassionate. I was in and out.
Claucenia SOwner Bob was very professional and extremely helpful with the hook up to my truck.
JOHN KRobert was very knowledgeable and helpful with our questions. Moving is a very stressful time, and we were grateful for his kindness.
Tracy SNothing everything was excellent and friendly
ROBERT MRobert did a great job of getting us into the right sized hauler for our move.
Gerald BExcellent experience!
DIANE OVery helpful and friendly
RAJINDER CI rent a 5 by 8 enclosed trailer twice a month and want an updated trailer with barn doors to rent. The one this location has all the time has a pull down door and is terrible condition!!!!!!!!!!!
JEFFREY BClean up the office
PAUL DThank you for your service
misty nAwesome job to robert! Very accommodating and professional! Thank you!
JORDAN MOutstanding local dealer who is great to work with.
GARY HThe office space is a bit cramped, but the personal service provided by the operator compensates for this.
EARDLEY WI had a good rental experience. They worked with me when I felt that I needed a larger truck. All went well.
STEVEN KEasy pickup and drop-off, as always.
MICHEL BVery easy to rent the exact equipment that I needed.
TED JNothing! The friendliest father/daughter team you would ever want to deal with. Couldn’t of had a more pleasant experience!
JEFFREY SFrom start to finish everything went well
MICHAEL CThe box of the truck has multiple very serious roof leaks. After a short rain all of my stuff was wet! I have mold sensitive members of my family and this is not acceptable of U-Haul’s equipment and lack of maintenance thereof
Richard COnly needed the rental for a week or less, the lady put me in for 2 weeks and charged my card the entire amount. She was very rushed and was not helpful answering my questions. The equipment was filthy when picked up and had a blown fuse for the trailer lights. We returned after hours in the dark and the was absolutely no lighting available at all at the location. Very crowded parking lot and hard to find a place to park the equipment.
ERIKA EAll good. Robert is a professional at what he does & should b commended! Thank you. Kevin L Mercuri
Kevin MEasy rental. Will always rent from them.
MICHEL BGreat location and is helpful as much as possible.
Rhonda MRobert and Becky provided the needed truck that was clean and well maintained. Location is close, and our family have used this location several times
ROBERT BThe lady at the location was so nice!
Ryan BMore light in the parking lot, other than that, they are the rental place for our friends and family!
JOHN HKnew what they were doing I was in and out
Denise kThey are Amazing. Nothing to improve. I go here all the time.
HENRI BPleasure doing business there!
ron KI've used this location for years - always courteous and helpful!!
Rhonda MOur entire experience was excellent! Friendly, knowledgeable team that assisted us. Would highly recommend!!
RICHARD FU-HAUL November 16, 2024 Contract No: *****502 I recently found myself in a difficult situation. As a volunteer with Lutheran Early Response Team (LERT) I was Hauling a box trailer from Tampa Bay, FL to Titusville, FL full of response equipment to a new location for cleanup after hurricane Milton. Unfortunately, my F-350 blew a transmission on I-4 in Plant City, FL.; I live in Oviedo, FL some 80 miles away. After getting my transmission rebuilt two weeks later, it was time for me to go pick up my vehicle. After calling Enterprise car reservations I was told that they did not rent cars one way, meaning I would have to tow their vehicle back to Oviedo. Yes, let me repeat that “Enterprise Car Rental was no help at all!” My next thought was to call U-HAUL, as I used you guys several years back to move to Florida. I spoke with Becky Maratta at Oviedo Auto Repair, a U-HAUL affiliate a mile from where I live. Ms. Maratta was inordinately helpful in walking me through documenting my drivers license with my new cell phone. (No, I don’t know how to use my new cell phone yet. I just had to upgrade my cell phone to program my new hearing aids and am not yet proficient with the new gadget!) I did however have to rent a full size box truck to get me to Plant City. With the exception of having a three hour drive to go 80 miles on I-4 (the deadliest stretch of interstate in the country), the trip was flawless. I returned the truck to Saver Self Storage, another U-HAUL affiliate, and walked the mile to the garage to retrieve my truck. Incidentally, Nicole Hoelting, the facility manager could not have been nicer. Checking in the box truck consisted of handing the keys to Ms. Hoelting and walking off. My reason for writing this letter of appreciation is twofold. First, the two women mentioned are excellent personnel to represent your business and deserve recognition. Secondly, as long as car rentals like Enterprise won’t rent vehicles one way, renting smaller vans one way is a niche you guys could fill? Thanks again, Bruce
BRUCE OThis UHaul location is not fancy, but the service is great. Always willing to help if needed, and friendly. The trucks are maintained and ready for service. We have used this location many times, and will again if required.
Robert BCustomer service waa great
YOULINDA R