Customer Reviews for Oviedo Auto Repair
(U-Haul Neighborhood Dealer)

1815 reviews

1512 W Broadway   Oviedo, FL 32765

(407) 278-7503

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(407) 278-7503

1512 W Broadway
Oviedo, FL 32765

Services at this Location:

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

There were computer glitches, it would appear. Robert, the local operator , made do, and facilitated my checkout. He gives consistently good service. He couldn't print a contract, but I later rec'd a contract online.

Lawrence K. 
Rating:
5.0

Fantastic and I will rent from this location for all local needs.

DEBBIE B. 
Rating:
4.0

Customer did not leave a comment.

James J. 
Rating:
5.0

They are always Helpful it's always service with a smile

Jeffrey B. 
Rating:
4.0

Not much. Great experience.

William L. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Super friendly and helpful 👌

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

Bradley Y. 
Rating:
3.0

Customer did not leave a comment.

Patricia M. 
Rating:
5.0

The woman at the front desk is the best. Friendly, helpful courteous, and very professional. I have used this location before and I will use it again. Thanks

Richard H. 
Rating:
5.0

I rented a trailer from them last year, and have rented one almost my every month since. They're THE BEST!

JUSTIN H. 
Rating:
5.0

Customer did not leave a comment.

kammi P. 
Rating:
4.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Excellent service and equipment.

Wilfredo F. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

Customer did not leave a comment.

NAJAT E. 
Rating:
5.0

Customer did not leave a comment.

ISAAC P. 
Rating:
5.0

Friendly and very helpful

Martha L. 
Rating:
5.0

Excellent friendly and good selection of equipment. Very happy with this location and using Uhaul

Arthur S. 
Rating:
5.0

Customer did not leave a comment.

Christopher K. 
Rating:
5.0

Your online truck return process was cumbersome and difficult. I returned the truck at night and wasn't happy about having to go through multiple steps to simple return a truck. Thankfully, I was not charged the $20 for failing to complete the online return process. If I had been then this would have been mt last u-haul rental.

Daniel M. 
Rating:
5.0

They are very professional and courteous. The process was explained well. I was very happy with how they handled our experience.

Gayle B. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Awesome service

GILLES B. 
Rating:
2.0

They only have old trucks, I wouldn't recommend this location to anybody.

Lucas B. 
Rating:
5.0

Lady I dealt with at the front was very personable and knowledgeable

Kyle H. 
Rating:
3.0

I did drop off the truck the same day, Wed. 3/17. But I was a little concerned that as nice as personal was , they did not come out to confirm that all equipment was clean and returned . And I did not receive a receipt that confirmed that I did in fact drop off the truck ahead of schedule. Personal did say I would receive an email confirming the extra miles I drove. Only a few .That email I did receive. But not a final payment showing the complete amount charged to my card. I would like a confirmation. I also tried calling uhaul direct and have been on hold for at least 30 minutes.

Georganne C. 
Rating:
3.0

Customer did not leave a comment.

Kyle S. 
Rating:
1.0

There was a toll violation. I paid it, I have the receipt and they are still charging me over and over.

Jamie B. 
Rating:
5.0

I returned the vehicle after hours and parking was a challenge. The instructions were to park the vehicle in a grass area, however the grass area was full. Other than that, a great place to rent a U-haul.

Louis T. 
Rating:
5.0

Nothing that I can think of! Ten foot box truck was clean, and fully operational. All questions were answered, Very pleased by the helpful and courteous experience!

Patrick B. 
Rating:
4.0

Customer did not leave a comment.

OCTAUIA S. 
Rating:
5.0

Great Experience

Rebecca M. 
Rating:
5.0

Customer did not leave a comment.

Wilfredo B. 
Rating:
5.0

Customer did not leave a comment.

Shawn H. 
Rating:
5.0

Customer did not leave a comment.

DIANE S. 
Rating:
3.0

no complaints. convenient oviedo location efficient check-in and check-out

Dennis K. 
Rating:
5.0

Customer did not leave a comment.

Russell G. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
4.0

Wearing a mask for your customers would not be a bad idea. Please, wear one.

Carlos M. 
Rating:
5.0

Customer did not leave a comment.

Evelyn C. 
Rating:
3.0

Strong smell of gasoline in the cab; engine sounded out of tune; suspension very rough; lots of dirt inside cab; very beat-up exterior, had to take tons of photos before leaving facility

Jordan H. 
Rating:
5.0

This dealer was ready to take out uhaul trailer on short notice. The parking was tight, but the associate took the time to help me park the trailer in a difficult spot. I was in and out in short order. Thank you!

ERIC P. 
Rating:
4.0

Some minor construction debris in the trailer when I picked it up that I had to sweep out. Other than that, experience was quick and easy.

Paul S. 
Rating:
3.0

Staff was super efficient and great, The office was filthy and unprofessional looking. The ease of the rental was very convenient my only recommendations is a facelift on the location appearance. Thank you

Kathleen B. 
Rating:
1.0

There was nothing marking where equipment should be returned so I pulled into a grass area in front of the business where other trailers were parked but out of the paved area and drive. The staff member came out and told me " you cant park in the middle of everything." Then the staff member directed me to park the trailer in a dirt lot that was fenced in, tight, and full of sugar sand. There was insufficient room to safely maneuver my vehicle and trailer yet she continued to insist I park the trailer. I eventually asked if she had equipment to help park the trailer in such a remote and right location. She responded "yes but it's too heavy for me." Apparently she was alone at the location and unable to complete her required job tasks. Me and my passenger had to use the dolly and park the trailer for her. She was rude, kurt, and very unhelpful. This location shouldn't be allowed to continue to represent uhual.

Frederick H. 
Rating:
3.0

Slightly rude interaction with employee. Right side mirror too loose and blown by wind - not safe

chris M. 
Rating:
5.0

Customer did not leave a comment.

Craig B. 
Rating:
5.0

They are pure Awesomeness!

Jose L. 
Rating:
3.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Customer did not leave a comment.

jamie W. 
Rating:
4.0

Customer did not leave a comment.

Sandeep W. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
4.0

Customer did not leave a comment.

Philip G. 
Rating:
2.0

no ramp on truck did not have the dolly which we had prepaid Truck had tire sensor light that came on every 80 miles called for assistance and was told that it was a poor sensor not very reassuring driveing 500 miles

RICHARD JOHN N. 
Rating:
5.0

Customer did not leave a comment.

Zachary T. 
Rating:
5.0

I've rented several times from this location. They are efficient and friendly.

Zachary T. 
Rating:
3.0

Site accessibility to equipment.

Robert G. 
Rating:
4.0

Customer did not leave a comment.

Daniel N. 
Rating:
5.0

Customer did not leave a comment.

Nolan V. 
Rating:
5.0

Customer did not leave a comment.

SEAN H. 
Rating:
5.0

Customer did not leave a comment.

Alyssa H. 
Rating:
3.0

Customer did not leave a comment.

Allen S. 
Rating:
3.0

When customers are filling out the online questionnaire regarding towing capacity for vehicle, ask whether or not they have a ball mount or hitch. If they do not have the ball mount, offer it for sale at pickup location, which wasn't the case for me. I had to hunt one down at local hardware store and added a couple of hours to trailer pickup process. Trailer performed and handled very well and will not hesitate to use Uhaul again!

Timothy L. 
Rating:
5.0

Customer did not leave a comment.

sarah M. 
Rating:
4.0

Customer did not leave a comment.

Sylvia D. 
Rating:
5.0

Customer did not leave a comment.

Julio N. 
Rating:
5.0

I always rent from this location and get great service.

John P. 
Rating:
4.0

Customer did not leave a comment.

Jay E. 
Rating:
1.0

I visited this location two days ahead of my move to ensure they had the truck I needed. The gentlemen confirmed they had it , showed it to me and recommended I make a rsvp online to ensure a truck was available two days later. Later that same day, I downloaded the U-Haul app and made my rsvp. When I arrived two days later, there was no truck to rent there and the same gentlemen told me to drive to a different location to get the truck size I had reserved. He offered no explanation as to why there was no truck even though I showed him my reservation. When I drove to the second location to get a different truck, they did NOT have the appliance dolly I had reserved online. Therefore, I had to travel to a third U-Haul dealer to rent and pick up an appliance dolly. As a result, I was an hour and a half behind schedule picking up my equipment and I had to travel to two different U-Haul Dealers at the end of a long day of moving to return both the Dolly & Truck to different locations putting me further behind schedule at the end of the day. No concessions were made for my inconvenience. I will look for an alternative next time.

John T. 
Rating:
4.0

Customer did not leave a comment.

James W. 
Rating:
3.0

Dropped off after closing hours

CARLOS F. 
Rating:
4.0

Customer did not leave a comment.

Kyeongsuk K. 
Rating:
5.0

Customer did not leave a comment.

Brian D. 
Rating:
5.0

Customer did not leave a comment.

Karen B. 
Rating:
5.0

Customer did not leave a comment.

Sean C. 
Rating:
4.0

I rented a 4 x 8 trailer for a 2,000 mile trip. The trailer was perfectly road worthy and we arrived without incident.

Thomas N. 
Rating:
5.0

very accommodating staff.

MERRITT M. 
Rating:
5.0

Good

alex B. 
Rating:
5.0

Customer service was excellent. Thanks.

shah J. 
Rating:
3.0

Call uhaul before driving to your preferred drop off location to make sure they will take the truck there. Just because a location shows up in the zip code search does not mean it's okay to return a truck there.

Darryl F. 
Rating:
1.0

One of the employees completely ignore me when I asked for help. Once another employee arrived to help me, they were very rude and confrontational. They also did not have any moving blankets available.

Brandon O. 
Rating:
4.0

Customer did not leave a comment.

Jason H. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

marlene A. 
Rating:
4.0

Customer did not leave a comment.

Francisco C. 
Rating:
5.0

Excellent personnel and facility

Keith W. 
Rating:
5.0

Customer did not leave a comment.

william Y. 
Rating:
1.0

Very trashy and people walking around with no shirts working on cars and went to return and no one was in the office

ian A. 
Rating:
5.0

Customer did not leave a comment.

carol S. 
Rating:
4.0

Customer did not leave a comment.

HOWARD C. 
Rating:
5.0

Ditto

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

Calvin W. 
Rating:
5.0

great people great service

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Julie J. 
Rating:
5.0

Amazing Service, they also do Storage, Auto Repair & Body Work been around since the 80's!

robert M. 
Rating:
5.0

Customer did not leave a comment.

Dorsey B. 
Rating:
2.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Chad A. 
No reviews have been submitted for this location.

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