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Harold L
Customer Reviews for Owensound Mystop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All good
Tesfay WIt was a slow process. They had to start laptop and just found it to be a slow process considering I booked online.
Lori MPerson doing the rental really had no idea what he was doing
JEFFREY BNothing. Please keep doing what you already do well.
Virginia MThis was a last minute change made by U-Haul that worked in my favour. It was closer to my home and their hours of operation were longer than my original drop-off location so I was able to return it immediately after we emptied the truck. It was much appreciated.
Leonard GCheck out process was long due to frequent calls to U-HAUL support center to get the rented equipment properly issued through the U-Haul system. This maybe just due to the lack of familiarity with the process as it appeared to be a new location. Location is tight for a 26’ truck. Trees at the rear of the building were trucks are parked could use some trimming to help make it better accessible The staff was very friendly and apologetic for the delays.
Matthew RThere wasn't sufficient space to park the large 26' truck as there was another 26' truck already in the small parking lot which also had 2 big garbage bins in it. I was instructed to park the truck in the store's drive-through lane which was okay to do but whoever needs to move it out of that location will have a difficult time.
annita nHard to understand the person
SEAN D