The attendant was useless, he was very hard to understand and did not know what he was doing. When I returned the truck he encountered problems and his solution after texting ihaul and not being able to resolve it was to have me come back at noon which was two hours away. Someone came into rent a truck and this is what he told them. The truck itself I could barely open the rolling door at the back. I have rented several trucks like this in the past and they were never that hard to open.
Stefan S
Owensound Mystop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Owen Sound, ON N4K3S1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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the sliding door to the back of the truck was so hard to open and closed. the vehicle was clean but quite rusty. The location staff were helpful and polite but there's not much room to park the trucks
ERIN TTruck should of had a full tank of gas not a quarter full.
BRIAN PWorst experience I've had with a uhaul dealer and their customer service. Dealer gave completely incorrect information and has left me chasing a $70+ reimbursement I still haven't received. Customer service then ran me around, giving me attitude, refusing to give me an acceptable and ACCESSIBLE solution that works with my severe mobile disabilities, considering it wasn't MY mistake in the first place, transferring me to 7 different people before I was given to someone with any actual brains. Still havent received my reimbursement almost a week later.
Kalianna WStaffing was easy to deal at the time of pickup and drop off. The vehicle itself was questionable for safety reasons, terrible vibration while driving at highway speeds. Wipers in winter are worn and should be replaced.
LISA G