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Customer Reviews for Owl Town Market
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Owl Town Market
The drop off location charged us a 2 day fee. Another $160 on top of the $470+ we already paid. Now getting the runaround about getting our money back. Yet no one can say why we were even charged. Worst experience with uhaul ever.
Truck was dirty inside
Bugger Hollow did not have us listed as the drop off location. We were pleased they took the truck and the blankets as was planned in Titusville.
Nothing!
Not let customers wait to finish transaction. Clean the cab of the trucks.(COVID-19) Not charge a customer an extra day when they returned the truck under 24 hours.
It took 45 minutes in the store for me to pick up the truck, which I had reserved in advance. I was the only person renting a truck in the store, there is no reason it should take that long. After all that time, the store had to call me later because they ran the transaction incorrectly and had to get my card number again. When the location closed the ticket, they over charged me both on the daily rate and the mileage rate. When I called them, they didn't do anything to fix the overcharge.
I put enough gas in truck to go past 3/4 tank, at return Station. But got charged for gas not being filled. Don't understand why. I made it s point to top off.
This truck broke down. And no one knows how to deal with the situation. Putting me hours behind schedule Cindy, on your roadside team, was stellar.
Went to 3 different locations to drop off. 80 extra miles of driving
The personnel at this location were professional, courteous, and helpful.
Great service made for easy move. Thank you !
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