In the past I have used rentals going one way. This time it was for around town the retail place told me to look the truck over and I did and took pictures just in case.. After I was driving for a few minutes I looked down at the gas gage an saw it was between half and a quarter tank. So when I called the retail place I asked them was it suppose to be full and they told me no just bring it back with the same amount in it which is fine. It might be a good idea to have the retail place add when looking over the truck to include the gas tank reading before they start out unless the retail place already has that documented when it last came in. Thank you, Wendy
WENDY S.
Customer Reviews for Owl Town Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I've over the years rented many uhaul products with poor results..This truck was great.Drove straight.No issues keeping up with trafic..The staff was very nice.
JOHN D.All in all , went well only front of Uhaul was kind of messy put no problem.
WILLIAM M.Big parking lot for trantor trailer
EDGAR M.Staff were very helpful and professional with the return process. They were thorough in making sure the big truck was in good working condition for whoever would rent it going forward. I would definitely rent through them for any future needs.
ELIZABETHGORDY B.Would be helpful if they could go over where u find different options on the truck
SARA R.Thank yall
Clifford C.Great service
BRENDA B.No issues other than I would have liked to have seen a sign on where to check the vehicle in with. It turned out it was the staff behind the counter of the convenience store. I was originally thinking it was a back office. Staff was very helpful and the restaurant has great bbq pork.
Michael V.The drop off location charged us a 2 day fee. Another $160 on top of the $470+ we already paid. Now getting the runaround about getting our money back. Yet no one can say why we were even charged. Worst experience with uhaul ever.
KAIYLE P.Truck was dirty inside
Phylis j B.Bugger Hollow did not have us listed as the drop off location. We were pleased they took the truck and the blankets as was planned in Titusville.
Ellen W.Nothing!
JOAN R.Not let customers wait to finish transaction. Clean the cab of the trucks.(COVID-19) Not charge a customer an extra day when they returned the truck under 24 hours.
Nathan C.It took 45 minutes in the store for me to pick up the truck, which I had reserved in advance. I was the only person renting a truck in the store, there is no reason it should take that long. After all that time, the store had to call me later because they ran the transaction incorrectly and had to get my card number again. When the location closed the ticket, they over charged me both on the daily rate and the mileage rate. When I called them, they didn't do anything to fix the overcharge.
John C.I put enough gas in truck to go past 3/4 tank, at return Station. But got charged for gas not being filled. Don't understand why. I made it s point to top off.
Robert E.This truck broke down. And no one knows how to deal with the situation. Putting me hours behind schedule Cindy, on your roadside team, was stellar.
STACY A.Went to 3 different locations to drop off. 80 extra miles of driving
Todd O.The personnel at this location were professional, courteous, and helpful.
Jerry T.Great service made for easy move. Thank you !
RANDY Z.