Customer did not leave a comment.
MISTY S
Customer Reviews for Oxford Road Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lot the truck was in
Daniel MGreat
Felix AReservation was fumbled
Kenton UGreat job
MARILYN HCheck out was amazing! This location has the greatest customer service. Unfortunately, the truck assigned to us, had issues and had to be exchanged in the middle of moving. They did give us more time for truck use, which we were thankful for. The owner of the store was such a big help during the urgent call in with this issue. He went above and beyond by helping transfer the load from one truck to the other.
Jeffrey BNone
ROBERT Wi tried to put the pictures of the trailer and the app did not accept it
gustavo cThe terms of rental for a one-way need to be more visible and explained. My contract allowed for a 2-day rental, but I had only selected a one-day, one-way rental. I feel that I was overcharged. The app is a waste of time. You might as well go inside to complete the transaction and hope the person behind the counter can complete the transaction without trying to add services to your bill. Watch out for the fine print, folks!
Carolyn TWell my experience at this location was very professional agent went and got truck and trailer hook it up for me in near future i will always visit this location very nice agent
Eric FI will definitely recommend this location.
Judy SIt was an easy pick up and drop off
SKYLER MVery friendly representative and explained how to use the online checklist and how to enter the pics.
THOMAS PStop holding people. Money ot returning it on time
SANDRA DDrop off was quick & simple
Regina WGreat service!!!
CHARAN GExcellent service!
Deborah D