Rose was great and friendly. She was very helpful and informative
SALVADOR S
Customer Reviews for PM Express Boat And RV Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friend and organized.. Great place to renta uhaul .I rent maybe 4xs a year
KELLYANNE JThe young lady who waited on me was very nice. She had the rental ready and pulled it to the front. This facility has a lot of supplies on hand. Highly recommend!
STEPHANIE FI will never go to that place again. They charged me randomly and were terrible, i only rented the car for 3 hours and drove less than 30 miles, but they charged me $70, She said the car was dirty, but if that were the case, she could have called me . Since I only had the car for 3 hours, I could have gone back to clean it myself. I had rented it for a full day but only used it briefly. when I want to ask her about it, her attitude was extremely rude and unprofessional.
ETHAN JNone. Rental went smoothly. Rosa was very friendly and helpful.
Rex VYour location was out of our way due to lack of communication from the location that we actually rented your equipment from we were sent to this location which took us 27 miles out of our way to eceived the equipment we got 4 miles from our home and had to turn around because your check engine light came on.
HERMAN SGreat service. I had a good experience. Thank you!!
MARIA AAbsolutely great Customer Service and support. Highly recommended
Michael JIt's been a while since I rented the Uhaul, check in was quick and person behind the counter was very helpful.
DENNIS RGreat Customer Support and Service, greatly appreciated
MICHAEL JGreat Customer Service and support, Highly recommended.
MICHAEL JRosa was super friendly and so accommodating. She is a gem.
IBRAHIM CNothing you did a awesome job thank you
PETER DInternet signal is bad at the location. Unable to do Self check in.
MARY TExcellent customer service
MAX GGreat job, service and support Highly recommended
MICHAEL JFriendly service and support, Highly recommended
MICHAEL JGreat Customer Support and Service, Highly recommended
MICHAEL JThere's was no one around but the gate was opened so I dropped off and took photos and closed the gate back up
JEENA FActually nothing everything went well no problems at all great customer service.
RUBEN LBest Customer Service, Highly recommended.
MICHAEL JFrom picking up to returning the vehicle, customer service was excellent! Thank you.
KALVIN GGreat customer service. Thank you
HENRY MThe lady working provided great customer service when I picked up and dropped off rental. Thank you
STEVEN TExcellent service 💯😁
HECTOR AUhaul you guys were a life saver I don't know how I would of did what I.did with out Uhaul. Thank you for Being so understanding and good to deal with.
BARBARA VGreat service, Highly recommended
MICHAEL JThe office and yard are old and dilapidated. The trucks are definitely used but clean.
RICHARD CGeneral condition of truck and trailer were good. However the trailers hitch area was covered in dried up mud. Don't want to be blamed for someone else's mess.
WILLIAM Ntrailer was there when we arrived, transaction went smoothly and staff was very friendly
RONALD EStaff very friendly.Rental and return went smoothly.Would recommend this place for U-Haul rentals
LINCOLN LDelays at pickup were out of the location owner's hands, but their ability to expedite the remainder of the paperwork for the check-in process while waiting for the arrival of our truck kept us well on-track to keep up with our timeline. The female owner was super helpful with loading our car onto the auto-transport, and answered all of our questions + gave tips for maneuvering the 46ft of truck and trailer that we'd be hauling for hundreds of miles. If we were local, we'd gladly continue to use this location!
ANDREA GGreat Customer Service and support, Highly recommended
Michael JAs ever visit, Great Service and Customer Support, Highly recommended.
MICHAEL JRandomly increased my gas bill, and got no reply.
QINGLIN LFilled up gas to the same amount as before I picked up but still said it wasn't filled and had to pay extra.
JOHN PNothing. Everything was great!
CATHERINE GGreat job as always, Highly recommended
MICHAEL JRosa Monroy is an exceptional representative and most helpful with all of my questions. I was pleasantly surprised by her kind and professional demeanor.
RUBY QThe process went smoothly and timely.
DIEGO TRosa did an excellent job and went beyond what was expected or done at any of your other locations that I have patronized. The actual location is not the greatest because it is next to railroad tracks and a relatively busy traffic intersection on weekdays.
ELSIEMAE FGreat Customer Service and support, Highly recommended
MICHAEL JWe always have the best and most efficient customer service from Rosa and Gio. Thank you!
BRIAN RIt was strange storage yard with quonset hut office that wasn’t clear where I needed to go. Folks were friendly once inside and got me on my way quickly.
Brian BI completed the check-in online, so it only took me 3 minutes to get the truck. The truck was clean both inside and out, and I had a very satisfactory service experience.
Tienhsiung TAs always, Clean and Great Customer Service, Highly Recommended.
MICHAEL JSimple quick and easy.
DANNY Tusing this neighborhood location for years, great experience with their customer service.
Shirong WPM Express claims that they cancelled their contract with EMove months ago and tried very hard to not honor the rate that I was quoted.
Privacy R | First Impressionsthe staff is very helpful. got what i requested.
Privacy R | First Impressions