Worked with Cleete and was professional, prompt, and courteous. Absolutely recommend highly
JEFFREY B
Customer Reviews for PNW RV Excursions & Propane
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super quick and easy
Austin TWhen I arrived to pickup my auto transport it had a flat tire and a bolt sticking out of the tire, I contacted U-Haul and they directed me to the Smokey point office, had one ready to go and the front office was great and hooked me up with minimal delay! Appreciate it greatly! Great service!
CHARLES DEasy access, good equipment, and great service.
CARL DWas super fast and easy too drop off...the only thing I have to say neg is the attendant was smoking.
APRIL AGreat guys at this location. Super friendly and helpful.
JUSTIN CThe person that helped me was good and I had a light on my truck which was a fuse and he helped me fix it very quick and easy very good experience
CHRISTOPHER SIt is a well ran place. Thay do a great job.
DARREL RThe ramp/ stairs railing is rotten.
THOMAS GWe returned the truck a day early to a welcoming gentleman. The return process was easy! Thank you for making this move worry free!
COLLEEN HSuper convenient location at Smokey Point plus very helpful staff onsite. High quality vehicles to rent and drive easily. As good as it gets!
GARY BOutstanding service I highly recommend we will be back.
GARY HIt was quick and easy it would have been quicker had i made reservations, but very comfortable and easy to drive
DAVID GI've rented from this location once before and both times the process was simple, quick, and easy. Equipment is clean and well maintained. Staff are professional and friendly.
MIN KExcellent customer service thank you very much for making our move so great You
Joshea DClete was very polite and professional. it was nice dealing with him
DARREN BProcess to rent a UHaul was quick, simple, and very professional. Very straightforward. Equipment was clean and well maintained.
MIN KFriendly staff and had my truck ready when I arrived. Included a dolly and moving blankets which I really appreciated! Highly recommend.
STEVEN BThe person running this operation was new what he was doing and was very helpful
BRENT RExcellent customer service nice clean environment. Quick but complete service . Good people !
SIMON MAll was fine. :0)
TIMOTHY CFast easy experience
STEPHEN CI've rented a motorcycle trailer from this u. Haul 3 different times always a good experience , highly recommend .
JOHN RThere’re so good I really appreciate them
LAMIN SFriendly staff, big open lot and large selection of on hand equipment available.
KENNETH LKeep up the good work guys
JALLY AThis location is awesome. Super friendly, great service, very helpful!
PETER DGreat price. Great trailer...
GREGORY HThe man who helped me was amazing friendly and professional
CHARLES MThe check engine light was on and the cab had mud all over the floor had mud all over the floor but the guy who helped us was really nice and easy to work with.
CORY MStaff is professional and helpful. Great customer service
MITCHELL PWonderful and Punctual Service!
MYA MCustomer service was "top notch"
Jarad LNothing is perfect thank you
ULISES CClete was great!. Would recommend this location.
DWIGHT SGreat place to drop off big wide lot easy to maneuver
Nicholas LNothing customer service was excellent
Kevin WClete was the primary reason everything went so well. The truck gas tank was full. The truck and furniture dolly were in great shape. He made sure i understood everything about operating the truck and my responsibilities. I will use this location exclusively and recommend to others. Thank you so much
DEBORA YVery professional and helpful
JAMES CFor a first time ever renting a U-Haul, the gentleman that helped us was wonderful.
Karen HCleat was so helpful! Great location, so clean! Above and beyond!!!
WILLIAM SStaff was amazing
KIMBERLY LGreat staff. Easy check in and out.
MICHAEL Hla atención excelente 👌
OSMER BEnsure correct mileage on equipment is logged
Christopher BSuper friendly, knowledgeable, fast and convenient
Gustavo RBest experience ever! It was easy and the representative went beyond to make my rental a great experience!
YVONNE TThe u haul customer representative Cleat that helped me made the whole process renting a trailer easy and should be given an increase in his pay for doing such a great job for UHaul .
JOHN RFrom the moment we got there until we dropped off the truck it was a 5 star experience and we will be using this location again. If anyone were to ask us, we would recommend this U-haul business to everyone and anyone.
GARY FI can not think of anything that needed improvement. I was welcomed, paperwork gone over and then taken to the truck to make sure that everything was adjusted correctly for me.
KATHRYN BWas in and out in 15 min. Customer Service was awesome .. get a 5 star from me .. geo Heckle
GEORGE H