Customer Reviews for Pacoima Tire Pros

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pacoima Tire Pros

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Alfonzo P. on

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Orlando was a true professional!! Explained everything from start to finish . He was a pleasure dealing with !!

Adam P. on

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Quick easy and helpful service

Gregg B. on

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Jerald B. on

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Blanca G. on

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Great Service and Kind employees

MIKE C. on

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THOMAS K. on

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The office and staff were just fine, no issue there but passed that it was all bad. They didn't have my online reservation, the truck wasn't ready. When I got the truck it was dirty, inside and out plus it was low on gas. I was made aware of this and told I could wait for it to fueld and cleaned but I didn't have the time to do that. Once I got the truck loaded and started down the road I discovered it had no working running light in the back for the truck or a trailer. The dash lights also did not work. That was a major hazard as I was driving at night over a considerable distance. I'm not likely to use U-Haul again if I have a choice.

Alex C. on

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Orlando, the guy who took care of me was very knowledgeable, great service.

CHRISTINA R. on

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These guys make you feel welcome and at home!!! I’ll definitely be coming back here

JEREMIAH B. on

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MICHAEL F. on

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friendly and efficient.

Janet M. on

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The owner of the shop was super cool and professional. Loved his charisma

Patricia G. on

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I can't think of any improvements for you to make. Very excellent experience.

Edgars S. on

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Mary T. on

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Lisa C. on

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Orlando was excellent! Professional and helpful! I recommend him all my friends. He is in Pacoima and was worth us driving to because he was so helpful! What I didn’t like was the U-Haul service overall. I made reservations for a small trailer, the person who called me stated the day before my trip that they didn’t have my trailer in stock and I could get a larger size trailer. Our campground would not let us have anything bigger. All he said was “sorry, it’s on a first come first serve basis and we are all out”. What’s the sense of making a reservation!!! The second lady called was pretty much asking if we wanted to larger size because other people wanted it. Finally after asking if there were other areas that would have a trailer we could haul, (they never offered to look at other places for us) found us a size that was comparable to what we could haul, but 35 miles away from us in Pacoima. Then on the return, We called to see if we could drop of the trailer off closer to our house, Anna... very snarky and you could tell she was annoyed that she had to do work, what she said was fine, it was all in her tone that was rude, allowed us to drop off closer to our home.

Cate M. on

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I was helped by Daniel. He was kind, courteous and quick. Got me in and out in a flash and had answers to all of my questions. Everyone there said hello or good morning. Nice place, and nice staff.

Craig W. on

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They were awesome. Greeted me & had me out quickly. Orlando was very professional

Victor R. on

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Great customer service!!

Bruce B. on

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All good. 2 thumbs up! ????

Carlos F. Q. on

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Service was great and the rental equipment as well

Karen P. on

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Orlando was a great guy to speak with. Very professional and j ows what he is doing.

jeff m. on

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I was not sure the truck was going to make it to our house for the move... transmission seems to be slipping and has a hard time shifting from a lower gear to a higher gear. Also, there was some rubbing in the right front tire when turning left slightly... might be the CV joint going out... I looked but could not see anything wrong with it.

EDUARDO G. on

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Mark Q. on

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Melanie S. on

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Awesome customer service! Very efficient.

Leroy G. on

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Great service. Friendly staff, and knowledgeable. Positive first-time experience.

HELIO D. on

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samuel ornel c. on

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Philip E. on

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DAVID B. on

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Teresa C. on

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