Very good customer service came in and got helped right away. Was very easy rental experience and they have many trucks and trailers available will definitely rent here again
ruben romero
Customer Reviews for Pacoima Tire Pros
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep on being customer service friendly. :)
Cheryl LeaderProfessional and friendly staff. I have rented from them a few times and will again.
NADER BAIRAMIAwesome people that helped me out thank you!
Brian AlvaradoThis is my second time renting from this place and it’s a step above everyone else. Their customer service is amazing and they are attentive to their customers. Someone always greets and they helped me every step of the way. I definitely recommend them to anyone
GUS MURRAThe service was friendly and helpful
DANNY BOLDROFFIt was the best first experience
ashley hawkinsGreat service. I like their frank but humorous exchanges.
Michael ZonshineI found everyone to be kind, professional, and helpful. Keep that up.
Armando RomeroGood group of guys... very attentive
ricardo estradaAll representatives/associates working there were extremely nice and friendly. They were helpful and held the utmost customer service. I was very satisfied.
Bryan Del CidFive Stars Thank you!
Naseer MuhammadIt was too small for the size of the truck I had
Christopher RhyneAll was fantastic, thank you!
Patricia VargasMade me pay for gas and wasn’t even 1/4 as it says in contract
Cristobal HernandezExcellent service
Silvia alvarengaEverything went fine except that I reserved a 15 ft truck at this location but they called less than 24 hours prior to my move to tell me they did not have one. But they had alternate locations that had 20 footers that they could upgrade me to for no charge. So I went to pacoima and picked up a 20-footer. Tire pros were very good very quick had all my information and I just signed a few papers and off we went. The entire move went smoothly the truck worked very nicely and they drop off went very easy. So just a little hiccup that wasn't that big of a problem to me and I thought you guys or U-Haul did very well. I would recommend it to another person. My experience was very good in my opinion. And it was very cost effective as well. Thank you
John ParryGreat customer service
samuel gutierrezI Was Very satisfied with the U-Haul worker's & thanks for serving me keep up with y'all great Job
DENNIS WAFERSYou guys are the best!!! Highly recommended
Tigran HovhannisyanThank for the short notice reservation.
CORNELIUS SCHOREAThe owner of the tire store was amazing. So nice.
Luke EllisGreat customer service. Staff friendly and easy to work with. Will be renting from this location again and have reserved another truck for my next project. Thank you so much such great service
Fredy CaballeroExtremely helpful & very pleasant with conversation while I was waiting & knowledgeable about do's & don'ts on where I could get help if needed. Thank you gentlemen. The pleasure was mine.
RA FlahertyORLANDO AN FELIX WERE THE BEST. BEST CUSTOMER SERVICE EVER.
MARCO PONCIANOOrlando,an lenin are the best. best place to rent a uhaul.
GERVIN MATULthe truck smelled marijuana the cargo was dirty with grease i needed to clean it
Roberto GarciaI did all the check in on line ….. I had to wait more than 40 minutes to pick up the truck The worse service ever ….
Christiam MartinezMake pick-up and drop-offs closer to the customer.
Joseph PierreOwner uncooperative.
Milton lunaOrlando is a great person to do business with. Will continue to go to this outlet.
larry SarenanaEverything went smoothly and great customer service.
Jose Camposthe straps on the trailer were short. it looked as if someone previously let them loose and ran over a piece and it tore off. Also since that piece ripped off it was fuzzy and extremely difficult to put inside the ratchet to secure the vehicle. On the other hand the location is very clean and easy to access people are very friendly and explain everything well. Always making sure safety comes first.
alex canogood
DENNIS KONWINSKIEmployees were friendly and helpful. Would definitely recommend. Thank you!
Nikita FrancoisEstoy muy agradecido con su servicio gracias y que Dios les bendiga
William GuillenOrlando and Ali were very helpful!
John NicollFriendly, courteous & helpful service. Thank you.
Warren BrookerIt's just a very small/tight location (that's why I said 3 stars), but the staff are super-friendly and very helpful.
Robert MacDonaldAwesome service, friendly staff
Andy PerezVery Friendly and Helpful Customer Service. Was In and Out Super Quick.
LETICIA BUENOThe manager was intelligent, kind and helpful. A 1970's type of experience!! Thank you!
ROBERT FARRELLEasier pickup.
RICHARD ONORATOThe location manager and his team at Tire Pros in Pacoima are very supportive and top-notch. They have excellent customer service. I would highly recommend them to anyone for U-Haul or tire and automotive needs.
DAVID SOULESGuys were extremely friendly and offered some good advice - would highly recommend!
JOHN PANGLove the place everyone is awesome there we rent truck weekly there. best service ever
Griselda SedanoProfessional service, always.
steve shusetteGreat service
HARMINDER TOORThe car tow dolly was defective. No mayer how I tried to back it up. The dolly always moved towards the passenger side of truck. It was broken and can only turn in ONE direction. It was the WORST experience of my Life. I paid for a defective UHaul item. I want a refund please.
David GutierrezKelly & others were very efficient and nice. Make sure van has been vacuumed / blown out.
William BickelhauptSuper friendly check in experience set the tone for a good day. Van was clean and furniture dolly was sturdy and in perfect working order. The return was quick and easy.
Kevin CarlyleExcellent customer service. Provided me a ride back to my resident since it was quite a walk. Thank you very much for everything you do.
Jove UadanStaff was exceptional nice. Truck was not there and was over an hour late.
ANASTASSIA TONKOGOLOSUKFirst of all no one told me I “have to” return the car in 4 hours. I thought it was a 24 hour rental. You all gave me such a hard time that I will never rent from uhaul again. Thanks for your rude customer service.
shant thomassian