Customer Reviews for Pacos Paints & Two Helpers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pacos Paints & Two Helpers

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JAMES S.
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The attendant at Paco's Paint was outstanding.

Joseph J.
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Carlos was very helpful with the rental process. I would highly recommend Paco's Paints and Two Men Helpers for your next rental.

Raul B.
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Customer did not leave a comment.

MAX E.
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Better customer service.

ROBERT D.
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Customer did not leave a comment.

THOMAS G.
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What I like the most is sale man knew what to do. Double check over the equipment. Make sure the equipment was in good working order and answer any of the questions I had . When I need to use any of equipment. I am going back to the same Place. thanks

Steven O.
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Always very easy and fast

DONNA M.
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Have rented 3 times. Everything is always ready on time. Good inventory And a great location easy to get in and out of especially for the larger trucks. Moving is always stressful but the service here is one less thing to worry about.

Kenneth F.
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Customer did not leave a comment.

EARL H.
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I saw nothing you needed to do differently

Craig C.
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All worked well. Thanks!

RICHARD D.
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Customer did not leave a comment.

Raffaele M.
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Fast Great Friendly Service

ROBERT C.
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Guys were great; process was quick and easy, and the truck was fully fueled, clean and ready to go!

TONY S.
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Customer did not leave a comment.

CARRINGTON S.
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Customer did not leave a comment.

William W.
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Customer did not leave a comment.

Raymond M.
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I registered online before picking up a trailer. Once there, I called and asked if I had to come in. They said yes, even though I did it on line. I was frustrated and upon entering the facility, the person that checked me in had is mask underneath his chin. He was the person that I spoke to on the phone and checked me in. Nonetheless, he gave me a receipt and I didn't have to sign it. Why was I told to come in to sign contract even though I told him that I completed everything on line. I kept my posse and left unclear why I needed to come in during a pandemic and interact with a person that was not wearing his mask .

uche A.
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Customer did not leave a comment.

stacie F.
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Roberto was awesome. It was a seemless process. Thanks and I would use again if I need to and recommend to a friend as well!

frank R.
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Nothing

RANDALL T.
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Customer did not leave a comment.

TERRI B.
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Office not well marked.

AUSTIN B.
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Customer did not leave a comment.

FRANK P.
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Customer did not leave a comment.

Jeffrey F.
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Location was convenient and available of trucks was good. However, the service from the stuff was slightly disappointing. Representative wasn't very friendly nor seemed to be wanting to be bothered. Inside the truck wasn't very clean nor it didn't seem well maintained. Despite the convenient location, I probably won't return.

AYSHA J.
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Customer did not leave a comment.

Kassandra F.
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Customer did not leave a comment.

Douglas H.
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Customer did not leave a comment.

WILLIAM L.
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Had great service!

Joseph Y.
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Customer did not leave a comment.

Robert V.
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Customer did not leave a comment.

VICTOR K.
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Great customer service!

David B.
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We did virtual pick-up, the location then called several hours later to see if we wanted to cancel, they didn't know we picked up the truck. Had to give credit information again. Have since received several receipts, none of which match. I have no idea how much we'll be charged.

Naser S.
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Customer did not leave a comment.

Jay H.
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Customer did not leave a comment.

Diana K.
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Carlos and Robert are the best! Always helpful and courteous. Thanks guys!

Joseph S.
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Customer did not leave a comment.

Steven W.
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Quick out and quick back in.

Nathan H.
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Customer did not leave a comment.

Lael S.
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Customer did not leave a comment.

Edward C.
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Customer did not leave a comment.

Edward C.
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Customer did not leave a comment.

Teresa G.
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Customer did not leave a comment.

Edward C.
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Customer did not leave a comment.

David H.
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Customer did not leave a comment.

John P.
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Overall the experience of renting a truck through Pacos Paint was very good. The trucks on the lot all looked clean and the one we got drove very smoothly. If I ever need to rent another truck, I would probably go a little out of my way to rent from Pacos Paint again because I would feel confident that the truck will be there and will be reliable..

Aramis C.
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The whole process was easy and fast. It helps to preorder on line and then check in. When I arrived, I got set up with the trailer and we did the test. I was going to end up returning after hours so the process was explained. I figured out the online check in on return when I brought the trailer back so make sure to do that if you do after hours returns!

Adrienne G.
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Customer did not leave a comment.

Esmaeil H.
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Customer did not leave a comment.

TERRY S.
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Customer did not leave a comment.

Tonya J.
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The transmission was slipping in the truck. It was scary

JACQUELINE M.
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The two helpers were excellent and The overhaul service good

ANGEL O.
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Customer did not leave a comment.

DANIEL L.
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Customer did not leave a comment.

Francis H.
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Picking up truck via mobile-only quickly, and staying outside was not possible as hoped for. The site did not have a key setup in outside lockbox. The site said the completed order did not come in to them from the outside. So I had to go inside, and I had to wait in line. Also, the mobile app made me upload my drivers license image twice. The pickup part of the process was a disappointment.

Sherri D.
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Customer did not leave a comment.

Kristine R.
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Customer did not leave a comment.

John P.
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Awesome experience renting this trailer. I will rent from him again

lisa S.
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Customer did not leave a comment.

michel S.
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Carlos is a professional. Everything was as it should be. I wish that all U-Haul stores were run as well as his.

Janeen S.
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Customer did not leave a comment.

Tracey F.
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Customer did not leave a comment.

Theodore E.
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Easy to work with. Get you in and out with your rental quickly.

Matthew M.
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The service is great, and I highly recommend this location to do business with. The staff are all very helpful and great to work with.

Daniel W.
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Customer did not leave a comment.

jeff C.
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Rented there many times and they get me in, and on my way!

Elizabeth K.
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Customer did not leave a comment.

Jasmine G.
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Cleaned the steering wheel/high touch areas and everything came off BLACK. Equipment is maintained well, but during a pandemic, expected It to be wiped and cleaned after each use. Did not have contactless like other locations, so waiting in line with a bunch of people was inefficient. All employees were very kind and helpful, though.

Andrea R.
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The only downside was that we had to pay out more than expected on gas. The truck was a gas-guzzler. We were thinking something might have been wrong with it for that reason.

Shawn C.
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Customer did not leave a comment.

ADARSH K.
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I was in and out in few minutes. The service was great and equipment was clean and the staffs helped to put the trailer on the hitch. They also showed me how to detach, in case I arrive off hours. Awesome.

David H.
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Customer did not leave a comment.

tacuma Y.
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This location was the best. The gentleman who owns the place was extremely helpful and very polite. Overall wonderful experience.

Eli L.
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The truck was not cleaned at all still had trash and sticky stuff all over everything. Disgusting!!! Especially during Covid just not safe at all. Was very frustrating

Thomas O.
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Customer did not leave a comment.

May L.
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Customer did not leave a comment.

static P.
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Van was new, clean and service was quick.

jermeca B.
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Customer did not leave a comment.

GAYLE L.
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Give customers a heads up if there are engine alerts. The engine light was on in the truck I rented. When I notified the staff person upon returning the truck, he said, "I know". Not sure you should send out trucks that need servicing. Otherwise, an excellent experience. I've used this location several times and will use them again. Excellent, polite customer service.

Dennis R.
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keep up good work. and keep smiling..

DAVID H.
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Customer did not leave a comment.

DONALD P.
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Customer did not leave a comment.

Jack S.
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Customer did not leave a comment.

Edward C.
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Customer did not leave a comment.

Christopher C.
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Customer did not leave a comment.

Edward C.
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Battery was low on the truck--had to be jump started after being left off with flashers on for less than 15 minutes.

Brian M.
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Customer did not leave a comment.

LUDWIG P.
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The attendant was not very concerned that the trailer was returned well beyond the time I was told and 20 minutes after my pickup time. This was compounded by the fact that my pickup time was 4 hours later than requested and 20 miles from the location I requested. Very disappointed...I had to change my entire travel plans across the country!

BARRY S.
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Customer did not leave a comment.

Christopher S.
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Initially tried to rent from a location in Brooklyn Park. It was a short notice to rent, to be fair. I was renting a 15 foot truck. after arriving to the Brooklyn Park location, they told me they didn't have my truck. Friendly guys but still a let down. The dispatcher on the phone sent me to Paco's Paint and they were AWESOME! They were friendly and had everything I needed + more. I'll be needing to rent another truck soon and I will 100% rent from Paco's Paint.

Sean G.
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Excellent experience!

Melissa H.
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Customer did not leave a comment.

Gary T.
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Customer did not leave a comment.

Anthony H.
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Really easy drop off!

CHRISTOPHER S.
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Picking up the vehicle via the app was an easy, streamlined process. The team at this location are friendly and helpful.

Bridget T.
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Customer did not leave a comment.

JIMMY S.
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Very Professional considering the treatment I received from another location.

static P.
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Customer did not leave a comment.

Thomas C.
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Pull trucks out before the customer arrives, so they don't have to navigate three rows of trucks parked too close together just to get out. Don't greet customers with "You got to be fucking kidding me!" Address warning lights showing Tow Hook, ABS, and Airbags alarms. Repair broken railings before re-renting.

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