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PRESTINA V
Customer Reviews for Pak Mail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were told this location was open until 6p on the day we were dropping off. It was only open until 2p. When we made the reservation we informed the agent that we would be dropping off the same day as pick-up although they told us we could have it for 2 days.
Erica DNothing
CATHERINE ETruck was empty, had to remove 2 pallets and boxes out of the backend. Also had to put windshield washer fluid in as it was empty. Did not receive any receipt at the counter, was just given the keys and told here ya go. Worst $300 ive ever spent. I think Uhaul should reimburse me for having to clean the box out and having to put fluid in windshield washer. Will be filing a claim with my credit card co. To get some of my money back. This experience was shitty. If you want to make it right, refund half of what I paid
KIRBY DWash the trucks once in a while, the rear door was brown with mud all over it along with the sides. But the rear is where we needed to go in and out of course so I had to wash it before we used it.
DAVID OQuick and easy pickup
Adam C