The greeter (woman) was rude and rolled her eyes at us. The location was as a strip mall and we saw the trucks but didn’t know which shop was renting u-haul as there was no signage on windows or door. When we mentioned this, she said there were signs all over. We asked her to show us, thinking we must have missed them. No. There was one sign that was not clearly visible from the road and had a lockbox over the sign. The man who set us up was friendly and helpful. The site was clean. Only reason I rated this as average.
DEANNA S
Customer Reviews for Pakmail US215
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Only complaint was that I was not aware that the 10 Ft trucks do not have a loading ramp
Shelly EAmazing customer service. Front desk guy rules.
David KWe really enjoyed working with this UHaul location. The hours fit our schedule better than other stors in the area and the staff was very helpful, knowledgeable, and personable. Would definitely go here again!
TODD BFriendly helpful guy. Easy drop off!
Joddy MGreat customer service. Very thorough and helpful. Will be using them again next time I need to rent a Uhaul in CR.
Jonathan LPrices were very expensive for young families to move
William KEverything from the customer service to the equipment.
Sondra IThe people at this location were not of any help at all. Charged us for extra days we should not ha
mattew oI didn't personally drop the truck off but my son said the it was a new experience for them to receive a drop off and made him wait to go through stuff that he had nothing to do with.
carol d