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EFREN R
Customer Reviews for Palm Springs Mile Valero
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Miguel at this location always strives for good service and great rates
LAZARO YLa atención del señor Miguel fue excelente, rente en la oficina del 5090 W 4th Ave. Hialeah, FL 33012, muy amable, todo fue súper fácil y rápido. Si quieres mudarte y no pagar demás está esta es una excelente opción!
CAMILO VVery helpful and friendly.
GREGORY BGreat customer service.. miguel the manager , friendly, helpfull…great actitud.. thank every body for listening all i need, making my proyect ease…
JOSE GI have not complain at all. Miguel at Palm Springs mile Valero was very nice and helpful. I am very grateful to him.
JUANA G$625.22 FEE OF DAMAGES SAYING TOP OF ROOF BENT??? NEVER DISCLOSED TO ME WHEN I RETURNED THE VEHICLE NO ONE CAME TO INSPECT AND ITS IMPOSSIBLE FOR ME TO BENT THE TOP ROOF THE TRUCK IS 9FT TALL NO BRIDGE WAS GONE UNDER NO DRIVE THRU NOT ONCE. THIS U-HAUL IS A SCAM AND A JOKE
Alvaro GLa experiencia fue muy buena, la muchacha que me atendió fue amable y profesional, tambien me ayudo en la elección del transporte que rente según mi necesidad, muchas gracias
ALFREDO TVery quick service and professional staff
DAVID DGreat communication , fast service , and respectful customer service. 10 out of 10
IVIS PAwesome staff
RUDY MI only rent UHauls from this location because of Management and staff. A+ all the way around.
PETER KUHAUL fist confirmed 15230 NW 77 Place. There was no truck available at this location. UHAUL then confirmed 4668 N W. 133 St. Many trucks outside, no pne ever came to the door, after waiting 30 mins. UHAUL provided TERRIBLE service 4/26/25.
STAR RThe lady that took care of me was very nice and professional from the moment I got there. She greeted me and took her time explaining everything I needed to know. She even advised where I could park if I needed to leave my car for a few hrs. This is the first time that I experience such stellar customer service from any uhaul location in all the years that I've used them and this is the first time that I've come to this location. You should use this location as a great example for your other locations.
JONATHAN JMi experiencia en la ubicación que lo renté que fue en la 6090 w 4 ave fue horrible la peor que he visto,muy mala manera de trabajar pues cuando fui a entregar el equipo pues lo correcto es que alguien me lo recibiera conmigo presente ,pues me dijeron que lo dejara donde mismo lo recogí y que como era un solo empleado no podía salir de la gasolinera que tenia q esperar a las 2 de la tarde que fuera el cambio d turno para que lo hicieran y entonces me cobraran el recorrido,no podía haber más de una persona dentro d la gasolinera,en fin algo horrible y no pasa nada 😉
MARICELY Agreat
JUVENAL EGreat customer service! The gentleman who assisted me was very helpful.
JENNIFER MExcelent service
JOSE MService and attention to client is excellent. Miguel went above and beyond to provide best service possible. Was unsure about the location of the truck rental because the sign was on a Gas station. Location needs attention to maintenance and cleanliness; it appears dirty and disorganized. Despite appearances workers gets the job done efficiently.
MARIA MMaybe make the back of the truck a little bit cleaner.
SANTIAGO MCustomer service was great!
JENNIFER MLE
ABEL LKeren was very helpful
JUAN Vfriendly staff and knowledgeable
JUAN Vgood service
JUAN VSiempre rento aquí no tengo ninguna queja
MERCEDES TGood job
MIGUEL MAmazing location and my preferred location to rent u haul.
DANIEL Mvery helpful easy smooth return thanks again Miguel
LAZARO YExcellent customer service
OSMAY TI’ve booked at this location over 5 times and I will keep going back to this location. Miguel and his team have always provided nothing but great customer service! Always a smooth transaction. 10 stars!
CASSY VWhen I returned the truck I rented the owner was very friendly and answered all my questions. I will definitely rent from him again
Jose CGreat service
MARCOS FNothing.
MARIA Cgreat customer service extremely convenient pick up and drop off no hassle at all definitely coming back A++++++++
LAZARO YGreat service .
DANIEL LAmazing location with an amazing amount of inventory. Miguel is great and ensures his customers are happy which I totally am. I'll ensure to continue giving this location my business in the future.
Daniel MRápido y facil
MARTA EThe location requires no changes. The staff were professional and courteous. In addition they provided me with the equipment that best served my needs.
MIGUEL HHaving more location like this one with the customer service they have in the city; overall noting to improve in this location, excellent service.
LUIS DTodo excelente
JUAN LEverything is OK, fast service and very profesional
NAIRYN GEste lugar en donde mejor rento uhaul te atienden super bien y me siento seguro gracias por su atencion me ayudan y me indican todo muy amables
SAMUEL CGreat service!
ANDRES CExellent
GOLITSE RExcellent service
RAMON PCustomer service was great and the team had all the proper equipment in excellent condition. I will recommend to friends in the future!
Kendal PEs el mejor lugar para rentar y el personal super gracias 5 stars
AMAURY VI returned my truck without blood or bullet hole lol .. U-Haul was very happy I recommend
GABRIEL MGood service
JUAN VMiguel help me with the rental process
JUAN VKaren wS helpful and polite
JUAN VKaren was great
JUAN VI think some customers need like a golf cart because they have to walk longer.between office to parking lot optional,not for me im really happy with this service thanks again
MAIKEL VNothing is perfect
MICHAEL RExcellent service, punctual and fast. Very friendly.
ALVARO CThis was the absolute worst experience I've ever had with uhaul. I had a reservation made at a facility close to my house. I was called the night before and told that the truck I reserved was not available at the location - even though my reservation was made weeks ahead of time. I drove an extra 30 min to get the truck. When I arrived at the location, the truck I rented had a trailer on it. I tried to talk to the uhaul rep and she didn't speak english. Like not a word of english. I called the 800 number and after being on hold for 20 min, was told that I should remove the trailer and then get the keys. I proceeded to do that, and went back inside to get the keys. This truck didn't run. Then they had to give us a different truck. I didn't get the extra moving equipment that I paid for (moving dolly).This all took an hour then another 45 minutes for me to get home. I had movers scheduled that arrived long before I was back with the truck, so I paid moving people to sit around and wait for me all because of how unorganized your service was. I still haven't received the refund for my dolly and I've spent hours on the phone with different uhaul reps and still unable to resolve anything. I hope to never have to use your services ever again.
Daniel V | First Impressions