When I pulled out and started going downhill, the low oil pressure light came on. It also came on when I made a right turn. Pulled into a gas station and pulled the dipstick out. It was low on oil. I put a quart of oil in it, And had no further problems. I did call into your service line and the lady was very helpful. Just wanted you all to know. It did not appear to be leaking oil from the bottom of the engine nor from the engine bay itself.
SCOTT M
Customer Reviews for Papa Tobacco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was charged $1 per mile without being told I was going to be.
PATRICIA WOver charged me mileage, I only had it for three days not four it was dropped off late Saturday night. Over charged coverage too! NEVER NEVER EVER RECOMMEND THIS LOCATION!!!
MICHELLE REverything think was great very smooth and quick 👌
VIRGINIA MTrash in uhaul Pick up wasnt smooth
Joshua PCan’t take pictures of the truck without standing in the street.
KURT RThis was not a good experience. When I initially checked out, the website did not adjust the price for renting 6 moving blankets and SHOWED it would charge me for 10, even after unselecting and reselecting 6 over and over, but I submitted anyway as I needed to rent it. I had to chat with a representative to confirm I'd only be charged for 6, and not 12, which they confirmed. So I thought I was good. Then I see on my final bill I'm charged for 12 and not 6. Pretty annoyed I've wasted my time and will now have to chat again to have you fix this issue, even after being told it wouldn't be. Next, the truck I received was pretty well dinged up. The front had a hold punched through it and there are dents, dings, scratches, all over the vehicle. I don't personally care what the truck looks like, but it had me incredibly nervous renting it at 5:30AM in the morning, as it's pitch black and I can't take photos proving how messed up the truck is to start with and I'm worried I'm going to get blamed for the damage. Also, the padlock lock on the back door would not lock. The hasp wouldn't close no matter how hard I pushed. Not a big deal while I used the vehicle, but leaving the moving blankets and hand truck in back when I left -- I was worried someone could get in the back and steal something. Lastly, the location. This location is close to my house which is perfect. It was a little tight parking two trucks in this lot but I'll trade that for the convenience of the proximity. My only concern is that there was a shopping cart tipped over laying against one of the trucks like someone ran the cart into the back of the truck. Thankfully it wasn't the truck I was issued.
Justin SEverything went smoothly except I was given a regular dolly instead of the appliance dolly. But it all worked out.
Dirk FBetter vehicle selection
Kenneth S