Where to start. First we had called uhal on the 7th of June and was to pick up a uhal from terra haute on the 18th. We get to the location and they have no uhal only the car hauler. The man there calls uhal and they said we could take the car hauler and go to IL the next state over to get a 26foot uhal. Mind you we asked for a 15foot on the 7th of June and they said they had them in. So when I talk to the lady at uhal she said take the car hauler and go get the 26foot truck and we will give you 50 extra miles. I drive a car how am I to take the hauler? And 50 miles I live 45miles from this location in terra haute and now its alone here 28miles to the next uhal. How does this make any sense? Its uhals fault not the Paris IL location fault. BUT we get to the IL location get everything and dang if the location didn't call me a few hours later and tell me they forgot to charge me for the car hauler. Can any get it together.JACKSON F.
Customer Reviews for Paris Feed & Animal Health
(U-Haul Neighborhood Dealer)
Paris, IL 61944
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat: 9 am - 12 pm
- Sun: Closed
Special Operating Hours
- 7/5/2021: Closed
- 7/26/2021 - 7/31/2021: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.dale S.
Customer did not leave a comment.HUGH T.
Customer did not leave a comment.Ciji A.
Excellent service Donna really help outEDWARD D.
Customer did not leave a comment.Linda M.
Customer did not leave a comment.KARLLA R.
Customer did not leave a comment.Valerie G.
Customer did not leave a comment.Valerie G.
Customer did not leave a comment.DELMAR P.
very satisfiedKENT W.
Customer did not leave a comment.JERRY C.
Customer did not leave a comment.GREGORY A.
Customer did not leave a comment.Mashall V.
I attempted to rent from the Rodeway Inn first, but quickly realized the man I was dealing with was trying to rip me off by over charging me. Thankfully I have previous business dealings with Donna and Alan from the feed store and was able to contact them via personal cell phone. They gladly came into the store after their regular business hours to help me get the UHaul I needed at the correct price. Uhaul should be absolutely ashamed to allow the people at Rodeway Inn to continue to do business.AUDREY I.
Customer did not leave a comment.Pat R.
Customer did not leave a comment.Kent M.
Customer did not leave a comment.Tiffany G.
Everyone can use a better deal but it was a good value already.Steven P.
Customer did not leave a comment.Karen B.
Customer did not leave a comment.Bryce G.
Customer did not leave a comment.Scott B.
Excellent service! Honest and informative about everything. Very thankful it is here.Mary M.
Was in a tight move in schedule situation and despite some initial computer issues was able to get phenomenal and compassionate service. I really appreciated the extra effort put in.Sean O.
Customer did not leave a comment.Anne H.
Nothing, everyone was very helpful, knowledgeable, and polite.James S.
Customer did not leave a comment.Molly M.
Customer did not leave a comment.MARGERY C.
Customer did not leave a comment.Joshua M.
Customer did not leave a comment.David B.
Customer did not leave a comment.Lisa E.
They are fine as they are.Kevin L.
The U-Haul company charges way way too much. Unbelievable how much it costs. ??CAROL A.
Customer did not leave a comment.James M.
This location is excellent and obvious they care about the condition of the equipment and customer service. They are a first class dealer and I'd appreciate it if you would commend them for their service.David P.
I believe her name was Carol, she was extremely friendly and helpful, would definitely work with her again!Danielle C.
Everything was great. Very polite and professional. Had me ready to go quickly and without hassle. Very nice experience.Kody T.
Customer did not leave a comment.Frisse AND Bre L.
Customer did not leave a comment.Kelly L.
We had reservation at terre haute Indiana and no one showed up for us to pick it up. We were moving my mother who had a sever stroke very stressful and we were really strapped for time. NOT HAPPY with terre haute. At all not sure how they stay in business. If Paris IL location had not been able help we would have been in serious trouble.Gary H.
Customer did not leave a comment.Tiffany M.
Customer did not leave a comment.Miles D.
Customer did not leave a comment.Raim S.
Very courteoussusan M.
Customer did not leave a comment.Mikqual P.
Customer did not leave a comment.Kimberly C.
Requested pickup in Danville,IL. Location required 2 + hrs out of move day to get truck. Appreciated extra mileage and extra day extension. Really needed the time during window arranged. Confused why invoiced for additional day after drop off.Roger C.
Nothing comes to mind. The Vietor's did a great job taking care of my needs.Kenneth H.
Customer did not leave a comment.Frisse AND Bre L.
Customer did not leave a comment.Sarah S.
The owners of this business are very kind and professional. Great place to go!Susan B.
Customer did not leave a comment.william H.
Customer did not leave a comment.ELLIS V.
Very accommodating people and location. Loved the family atmosphere.Jacqueline L.
Very easy and quick. Polite and efficient. Definitely recommend.Amy H.
Very helpful!! Nice people.Evelyn H.
Everything was perfect!First Mid B.
Simple friendly service.Genettia D.
Little contact with the person in charge. No help unhitching trailers.James S.
Customer did not leave a comment.Rhonda C.
Check tire pressue.Stephen C.
The equipment had a pre-existed damage and the problem was not pointed out to me nor noted in the rental form. I took the equipment home on Saturday (50 miles from the rental office) and discovered the issue and called the rental office. There was no one there to answer the phone. I went to the office on the next Monday just to discover that they closed the office and would not return until the following week.thomas C.
Customer did not leave a comment.Thelma S.
Donna was wonderful! She was amazing and helpfulMichelle B.
Exceeded expectations!Rachel P.
Customer did not leave a comment.Daelynn M.
Not much.James S.
Rude service and had to wait for service. Truck not in good condition and very noisy.Jamie C.
Customer did not leave a comment.carol F.
Customer did not leave a comment.Robert L.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.Susan H.
Have the truck where I was suppose to pick it up instead of 40 miles awayNorman C.
Customer did not leave a comment.jeff M.
Customer did not leave a comment.DIANA P.
Customer did not leave a comment.GREG M.
Customer did not leave a comment.Christina S.
Customer did not leave a comment.Daryl B.
Customer did not leave a comment.Jennifer V.
Customer did not leave a comment.keith B.
Customer did not leave a comment.Angela H.
Customer did not leave a comment.Holly H.
Customer did not leave a comment.Dawn M.
Very fair and reasonable. Service was excellent explaining all charges.natty H.
I returned the unit to a Uhaul facility on 8th St in Tilton Illinois on the day I was suppose to at 4:38PM well before 7PM and with a full fuel tank and swept but was still charged $25 for cleaning charges. I would appreciate that $25 refunded back to my credit card immediately.Leonard H.
They contacted me about my box and when I was going to be down. Not knowing when i was going to show but was hoping before 5 and they even stayed late for me to unload it.Dawn a. | Overall Experience
Customer did not leave a comment.Frank H.
Customer did not leave a comment.Kathy E.
Customer did not leave a comment.Maureen M.
Customer did not leave a comment.William G.
Was willing to work with me to pick up a little earlier than originally expected.North A.
Donna is very knowledgeable & helpful which helps the move go more smoothly.BRENDA C.
Increase stand by inventory, i understand students were moving in but should all the trailers be taken to larger cities. It wasn't a huge burden but it would have been nice to pick up local and drop off local.Dale W.
Not a thing, great people.Robin V.
Customer did not leave a comment.Gary P.
TRUCKS NEED CRUISE CONTROL. I drove over 222 miles. Difficult to keep speed at limit. ALSO make sure place of rental know everything a customer needs to know. I first dealt with Whipporwill Antique Mall in Marshall. They need much more training. I reserved at 15 ft. Day before pickup the sent a reminder for 10 ft. One time the said only 23 hours before return. I will never deal with them. AND I will need another truck in a couple of weeks. I will be going to Paris again. Also Marshall took my credit card info & said they eould put a hold on $ so I could even return after hours & they would just charge my card. Moving is stressful enough without all this tacked on top.BRENDA C.
It was fineMark N.
Customer did not leave a comment.Nicholas E.
Customer did not leave a comment.RICHARD H.
Customer did not leave a comment.Robert B.
Additional Services at this Location
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