I tried to return tha van online, but was having issue sharing my location from my mobile device. Jeanine was nice enough to take my call on Sunday to help me return the van during off hours to ensure I would not charged an extra day.
Carry S.
Customer Reviews for Park Forest Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
genie was sooo sweet and helpful!!
AMANDA C.Great company. The location I went to on Forest Lane, Dallas, was a well-oiled machine. The lady that runs it is extremely knowledgeable and easy to work with. I don't want to put here name here for privacy reasons. I was surprised how efficient and easy the whole thing was. Highly, highly recommend this outfit.
Renaud R.Office closed during business hours. I made a phone call to deposit the key in the mailbox In general very bad service, I do not recommend it
Juan S.Get a large sign that says U-Haul in front of your building.
Russell W.THE REPRESENTATIVE WHO ASSISTED ME WAS JEANIE C. (MANGER) AND SHE MADE EVERYTHING AS PLEASANT AND SMOOTH AS POSSIBLE. IT WAS AS BEST OF AN EXPERIENCE ANYONE COULD POSSIBLY HAVE. THANK YOU, CALVIN
Calvin F.Jeannie was a delight to work with in person. Such a bubbly & bright person. She made my day!
Donald Robert M.One lady by herself in the office that was very professional. Told us go out to do the inspection and check the mileage. Had to start the truck to do that. It was windy and the wind blew the door shut with the keys inside and the truck was locked running. Wanted us to call and pay for a locksmith. She needed help and shouldn't have been doing it alone.
Jannis L.None, great service
Michael I.There was trash in the truck when I picked it up - partially empty coffee cup in the cup holder
Keith M.