steven F.
VERY HELPFUL
Customer Reviews for Parker Quik Lube
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Parker Quik Lube
Debora B.
Great service,very helpful, highly recommend.
John B.
Closed at drop off
Richard B.
Not a thing
Donna F.
Had to wait for the owner to get off of a personal phone call. While he was waiting on me, he stopped to send a text. I had to help him pick up and pull the trailer to the truck hitch
CYNTHIA C.
The return site was closed when the truck was returned.
Rick C.
OVERCHARGED!!
rickie G.
I said yes it was clean...BUT it had just a little dirt/empty /water bottle in the back of truck...Little dried mud as u enter the drivers side. This was a new truck with only 9022 mi. on it so it was a Clean truck compared to some... It was NOT filthy....Just had not been swept out or claned on inside of cab or cargo area.....
Patrick N.
The lift on the trailer was very hard to raise we had to use a crowbar to turn it to lift it every time we unhooked the trailer.
Todd W.
Good people working there.
tonita M.
I wasn't getting an oil change so I wasn't a priority shouldnt take 30 minute to return a uhaul.
Mary C.
All was good!
Jim M.
The U-Haul website is not user friendly, frequently freezes up and is overall just lousy. I will not be using it again. Instead I will just contact Parker Quik Lube directly in the future. This was my first rental from them and all I can say is they are great. There was a problem with the previous renter for the cargo trailer I needed and they worked through it to make sure I got the rental on time. Customer service is key in today's business world and they exemplify that concept exceptionally.
BECKY L.
Everything was great!
Edward B.
Over night drop off. Only wish they would mark with signs where to park the equipment instead of leaving the customers guessing.
Robert B.
No improvement needed. Nice people
Sharon H.
Extremely friendly and helpful service
Sharon H.
Excellent customer service. Excellent equipment for rental. I'd rent again.
tom S.
No improvements needed, my experience was very pleasant, the people were nice and helpful, wasn't there maybe 30 minutes and we were on our way with the trailer. Thank you again Parker Quick Lube
julie L.
Friendly service. Uhaul service page kept crashing on owners computer. It took a while because of downloads required by Uh Haul.
Sidney M.
I was extremely unhappy with this experience and complained to uhaul customer service who responded as a monopoly corporation would be expected to respond. This was poor service by uhaul corporate and not by local dealers. I will use this experience in my quality assurance class.
Nicholas T.
I discovered a nearly flat tire on my 1st stop for gas. The guys at the pickup location had looked at everything and assured me all was in order. I had to add air to the tire on the 1st stop.
joseph A.
All very good
Jack T.
Very friendly and professional staff. Excellent experience.
William H.
Nothing, great crew, fast and friendly
joseph A.
Takes to long for paper work. Very slow
Ben C.
Nothing. Everything was great
William H.
Nothing, it was fast friendly service
adam D.
Wonderful experience.
Michael D L.
After hours return app didn't work. Not the fault of this location.
Kristina M.
My rental was canceled night before I got there to pick it up. Sat there n hr waiting to get it fixed and then on top of that had to go 30 mins out the way to pick it up and then after me saying 5 times I wanted to drop it off on Lee street they turned around and had it scheduled to drop off at another location. Then that location called me 15 min before it was to be dropped off and was rude and told me either I drop it off with him or I waa being charged extra. I have never been through so much trouble to pay 300 for a rental truck. You would think uhaul would want to treat it's customers better. I think next time I move, which is here soon, I would rather rent a truck from somewhere else then uhaul if this is how you treat your customers. The only respect I got was from the location I actually dropped it off at.
Neil M.
No problems. They were closed, but its a large drop off lot. Backed in unhooked, and on the way. Thanks.
Michael D.
It was great
kelvin K.
Was not open when we returned the van on Sunday, October 1, so we had no contact with them
Deborah W.
Disputing charges against them now! Did not have our reserved truck nor did they charge us for the right one!! Very disappointed in this specific location!!!
Johnny L.
Do not need to do anything
jingnesh P.
You hual completely smoking small... Not run smoothly
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