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MICHAEL P
Customer Reviews for Parker Street Rental & Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Helpful staff, seamless pickup and drop off
William FEverything was just 👍 great
SHARLEINE HJust keep doing what your doing.You always serve your customers.
STEPHEN DOnce again, an amazing experience with Parker Street U-Haul. Thank you!
Eric VBest business in town. The nicest staff very convenient.
DARRAN LKaylee went above and beyond to help me find a trailer last minute on labour day weekend aka busiest time of the year for them. Thanks a ton!
ALEXANDER WThe staff and the way the handle everything thrown at them is absolutely outstanding, will always use Parker st rental and storage! :)
KAITLYN BAll was great - vehicle was perfect for what I required and staff on site were great also.
GREGORY DPrevious renter left chewed up gum in the coffee cup holder but other than that all great
george nNo suggestion
PAUL EI got pickup truck and used only 20km . I also filled gas in that and then they charged me $13 extra. I paid $52 only for 20 km for pick up truck for 1 hour. Plus filed 10$ gas in that. Total $62. Very poor service.
RAVNEEP SGreat value
Heidi BAll good
JOHN CMy experience was perfect, I will always use this location
SCOTT EDifficulty with the app. Froze at one spot picking it up, couldnt take any before pictures. When returning had to take pictures: took mulitple++ of the same photo before it would accept on the app. Difficult spot to park the uhual on return. There was a maschettee found behind the drivers seat when returning the vehicle as well. Overall satisfied, worked great :)
Katelyn CVery kind staff. Drop-off was seamless and only took a minute.
MELANA FNothing. Every thing was great at this location. Thank you.
Ronald MQuick easy and friendly!
DEVIN CThere were plenty of vans available and the service was prompt and courteous.
JASON BThe staff was very helpful.
KEVIN GThe store was dirty and untidy. It smelled like several cats and dogs lived in the office.
THOMAS EGreat service and helpful courteous staff.
ISABEL SThanks
THOMAS LAllow additional hours post 24. For example, if I need the trailer for 30 hours, allow me to pay for 30 as opposed to 2-days(48 hours).
AGOSTINO CBest car rental people I’ve ever dealt with. I always go to this place even tough other places are closer to me. The service this amazing staff provides is unparalleled. I can pick up and drop off in record time.
ADRIAN DStaff were friendly and explained the process quickly and efficiently. .
Bradford KHave rented here many times. Always excellent.
Rodney GSite keeps improving on its own due to responsible ownership. We have used the services at this site for several times over the last few years. Service has been consistent and pleasant at all times. Highly recommend.
KIMBERLY TThe service was great and very knowledgeable. The only complaint I have is the strong smell of cat urine in the location and advising those who may have allergies ahead of time of animals in the storefront.
Donna MThe location at 17 Palmer St in Bellevile is very friendly and Customer Service oriented. The make it a pleasure to do business with them. I highly recommend their service to anyone wanting a hassle-free experience Many thanks to the staff there
William BKeep up the good work! :)
Jared Mpush Belleville road maintenance to fix the streets going to your location, it's worst than the old buggy trails
RAY BThey were great
JIM FStaff were friendly, vehicle ready without delay. Felt appreciated. Thank you.
Wendy KThe gas tank on the vehicle was 3/4 full and we were told to leave it the same. 3/4 of a tank is very awkward and we ended up filling the whole tank with gas 100$ which was very expensive. I feel we should be compensated for 25$ as we left the tank full and we returned the truck early
Gillian SExcellent service
ANANT PThanks guys, very speedy service, nice equipment and everything worked great! A no hassle rental for me!!
Joseph CThe store could do with a tidy up inside. Staff were friendly and helpful
CHRISTOHER BLiterally nothing. The cats make it.
Paul NSuper friendly staff and excellent inventory. From online ordering to pick up and drop off, the whole experience was excellent. The young lady that worked there even hooked up the trailer I rented. I have already recommended to friends.
Kevin CPut on more check in staff
Wayne BNothing , the staff friendly and very helpful. Thanks
Jim WParker st is ALWAYS 5 stars
Chris Hjob well done. Joe.
Joe SThe location smelled like cat litter. Otherwise it was great service and very helpful employees.
Steven SI contacted 2 other rental locations and was very disappointed
Jim EThis is a curious one because service was excellent but trailer prior to our use had been used to haul hay or something with a manure odour … I don’t fault the Belleville location because how do you control what people haul? However we were hauling older upholstered furniture and it’s concerning RE odour transfer …. Not sure who would haul this type of material in only a small 5x8 trailer space …? It certainly was annoying I will be sure to inspect the inside of my next rental not just the outside & refuse in future a trailer which carries smells like this. Thank you , Tom 416-200-5733
Tom SI would highly recommend this U haul company located at 17 Parker Street, Belleville.They have an awsome and friendly staff that will accommodate to your moving needs,also other moving equipment as well. They have reasonable rates and the equipment is very well maintained. I have been using their services for the past few years.
Catherine HBoth representatives were pleasant, friendly, well groomed!! and especially helpful in recommending a more effective and economical unit for our needs. saved us some money and possible grief!!.. obviously well trained and experienced.... very unusual in these days of declining personal service across most industries. Keep them!!
RICHARD SThe actual building smelled so bad of cat urine it was hard to be in there for long and I have cats. The service was excellent though. Such a shame that it is such a gross place to pick up from.
Lise RReally good service for a new customer.
Satwinder BThe staff are amazing, very friendly and knowledgeable on what vehicle will suite your needs. Will only rent from Parker St. Uhaul!
Christine MThank you. The storage unit was helpful.
BRITTANI S | Overall ExperienceThank you for being so helpful and flexible!
Michelle L | Overall ExperienceVery friendly and helpful. Enjoyed dealing with all staff and ownership and will happily refer storage seekers to Parker Street Storage and Rental.
KIM T | Overall ExperienceI updated my reservation to change dates. Since I have received this email before the ammended move in date, i can only assume the updated reservation was not received.
Privacy R | First ImpressionsFriendly service. Okay for temporary storage - old Reid`s Dairy barn converted to a storage facility. mouse droppings were in our unit upon our arrival. Insurance is absolutely recommended.
Privacy R | First Impressions