Customer Reviews for Parker Street Rental & Storage
(U-Haul Neighborhood Dealer)

5,246 reviews

17 Parker St   Belleville, ON K8P1C9
(Off Bridge St West between Sidney St and Front St)

(613) 961-5182

Office Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 7/1/2025: 8:00 am - 12:00 pm

Services at this Location:

Contact Us

(613) 961-5182

17 Parker St
Belleville, ON K8P1C9
(Off Bridge St West between Sidney St and Front St)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 7/1/2025: 8:00 am - 12:00 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Friendly and helpful staff!

Cal D 
Rating:
4.0

Customer did not leave a comment.

VIRGINIA M 
Rating:
5.0

Customer did not leave a comment.

JASPREET S 
Rating:
5.0

Everything was ready to go first thing in the morning when we arrived. Couldn’t ask For better service and guidance.

MICHAEL S 
Rating:
5.0

Staff very friendly

MARK M 
Rating:
4.0

Websites!!! The pricing On everything is wrong Om the website !!! Every one I've talked to and even advertised on the trucks 20 dollars a day..u go to the website 156 or some other random price for all the inventory

FRANCES C 
Rating:
5.0

This location was wonderful. Staff was so nice and made my pick up easy. Dropping off after hours though was a nightmare. Not at all this locations fault. But when you return after hours you have to use the U-Haul app which apparently was created by a toddler. This app extended my return time by 30 minutes because the photos it wanted would no load. The app was constantly freezing. I parked the truck at 5:30 and did not leave until 6:15 because the app took 45 minutes to check me out. It kept wanting photos of the entire truck which is fine, understandable. But not loading and an app that does not work made it extremely difficult. It was not my phone connection because I work in IT and have 5G, the app has a 1 star rating on the app store. Again this has nothing to do with the location. Parker Street Rental & Storage was Lovely and staff was great, truck was super clean, drove great, and made my move smooth. But I would recommend avoiding the app if you can.

Robert G 
Rating:
4.0

It’s was more expensive that I would have thought given all the advertising for lower fees.

Kirsten M 
Rating:
5.0

We’ve used U-Haul several times, from this location, and will recommend them 100%. The staff are very friendly and efficient and the products rented have always met our needs!

RENE R 
Rating:
5.0

Problem with light on pick up. Four wire cable replaced. Later that night no running light . Left ,right and brake working.

Douglas G 
Rating:
5.0

It was the perfect rig for my mission. Many thanks to the staff at Parker Street.

CRAIG P 
Rating:
5.0

The only problem was that we had to drive to Belleville to pick up the U-Haul after I had reserved a truck in Kingston a couple of weeks ahead.

MELVYN H 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER C 
Rating:
5.0

Great Service and friendly staff.

DAVID P 
Rating:
5.0

Parker St uhaul always comes through with good service and equipment after many many kid university moves . Thank you

Stephen M 
Rating:
5.0

Very friendly helped me. Super nice.

TROY D 
Rating:
5.0

There is a ton of rental equipment options at this location. Both pick up and drop off went very smoothly. Staff is very helpful. Would rent equipment from here again for sure!

DAGNEY B 
Rating:
5.0

Great service and staff.

JAMES L 
Rating:
5.0

Customer did not leave a comment.

PAUL G 
Rating:
5.0

Customer did not leave a comment.

JOHN M 
Rating:
5.0

Customer did not leave a comment.

ROBERT J 
Rating:
5.0

Customer did not leave a comment.

Robert J 
Rating:
5.0

Customer did not leave a comment.

ROBERT J 
Rating:
5.0

Customer did not leave a comment.

UPENDER T 
Rating:
5.0

Customer did not leave a comment.

LUKASZ W 
Rating:
5.0

Customer did not leave a comment.

KENNETH M 
Rating:
2.0

Ensure truck turns rain water. Location in poor level of clean

KENNETH C 
Rating:
5.0

Ginger the cat was awesome!

WESLEY B 
Rating:
5.0

Customer did not leave a comment.

ROBERT J 
Rating:
5.0

Customer did not leave a comment.

Sahil S 
Rating:
5.0

Keep doing what your doing !

Stephan B 
Rating:
4.0

Customer did not leave a comment.

TROY G 
Rating:
5.0

Right from the phone call to book a vehicle and time, to returning, the customer service was top notch, very friendly and personable, explained everything.

ANTHONY A 
Rating:
3.0

Customer did not leave a comment.

JOHN S 
Rating:
5.0

Friendly staff, great service

Wendy S 
Rating:
5.0

Excellent service quick and easy awesome customer service thanks the best

DOUGLAS P 
Rating:
5.0

best place to rent great customer service only place i go they always willing to help .

Mary E 
Rating:
5.0

Customer did not leave a comment.

CONNIE F 
Rating:
5.0

Customer did not leave a comment.

WENDY H 
Rating:
3.0

Customer did not leave a comment.

Micayla S 
Rating:
4.0

Customer did not leave a comment.

David K 
Rating:
5.0

Customer did not leave a comment.

PETER M 
Rating:
5.0

Parker street location is A1. Just maintain the excellence

JEFFREY B 
Rating:
4.0

Always friendly and helpful. I've used this location multiple times.

MELAIN R 
Rating:
4.0

Customer did not leave a comment.

TONYA L 
Rating:
5.0

I really think there is nothing I could add. Service was excellent and vehicle was clean...what more could one say. When in need, I will always depend on Uhaul.

BRANDEN T 
Rating:
5.0

Even though Leslie at the Parker St outlet is awesome and helpful I can help but feel that head office could offer better one rates for cross country moves. The rate for our move was pretty much double what it was last summer. Leslie was able to get the rate cut but having us drop off in Lethbridge Alberta but the extra fuel and additional 10 hours of driving was brutal. U haul can do better.

JASON R 
Rating:
5.0

Thanks for the great service.

GEORGE S 
Rating:
5.0

Customer did not leave a comment.

Stephen C 
Rating:
5.0

I always use this specific location because they are very wonderful people who treat you well from the moment you walk through the door. They are friendly and go above and beyond to help you. when returning the equipment they look through it to make sure its not damaged, etc. and they always have a kind word. Love this location

susan l 
Rating:
4.0

Customer did not leave a comment.

STEPHEN G 
Rating:
5.0

Continue as is. Very happy with this rental experience.

GEORGE M 
Rating:
5.0

Nothing. Best business in town and the standard all others should be shooting for.

DARRAN L 
Rating:
3.0

I saw no one here and only dropped off. I cannot say yes or no to these questions cause I have no idea

ANDEE W 
Rating:
5.0

Always come here for my UHaul rentals. Great people, great service. Always satisfied. Totally recommend this location and the staff.

ROBIN M 
Rating:
5.0

Customer did not leave a comment.

ANDREW S 
Rating:
5.0

Customer did not leave a comment.

THOMAS L 
Rating:
5.0

This location sets the benchmark. No improvements required

JOSEPH G 
Rating:
4.0

Customer did not leave a comment.

Douglas L 
Rating:
5.0

The service was perfect

OLUWASEUN O 
Rating:
5.0

Customer did not leave a comment.

DEBRA M 
Rating:
3.0

Customer did not leave a comment.

RANDY H 
Rating:
5.0

It was a great experience. Loved it

BENJAMIN M 
Rating:
3.0

Customer did not leave a comment.

HAYDEN G 
Rating:
3.0

Customer did not leave a comment.

Natashia S 
Rating:
4.0

Customer did not leave a comment.

ALLAN M 
Rating:
5.0

Great customer service at the Parker street location. Top notch

JEFFREY B 
Rating:
5.0

Customer did not leave a comment.

STEVEN S 
Rating:
5.0

I have to say of all the uhaul locations I have encountered, this is without question my best experience. I have used this location a number of times, and will return. They are also great getting you set up in other locations across the country. 10 out of 10

Stephan B 
Rating:
3.0

Customer did not leave a comment.

LEWKO F 
Rating:
3.0

Customer did not leave a comment.

KIRK F 
Rating:
5.0

Awesome people to deal with

KIMBERLY C 
Rating:
5.0

alwas good to me

BRIAN G 
Rating:
5.0

Great service

OSCAR V 
Rating:
5.0

Customer did not leave a comment.

PAWEL W 
Rating:
5.0

It was great

GARY P 
Rating:
5.0

Customer did not leave a comment.

JOEL C 
Rating:
5.0

Customer did not leave a comment.

TOM P 
Rating:
5.0

Parker st U haul is by far the best U haul company in Ontario very friendly knowledgeable staff great pricing been using this Uhaul for years highly recommend Parker St Uhaul thank you for your service

TAMI C 
Rating:
5.0

Professional, friendly, helpful, cooperative.

charles o 
Rating:
5.0

Customer did not leave a comment.

KLAAS W 
Rating:
5.0

The people at Parker Street Uhaul in Belleville are top notch, always use them for my rentals and never a problem

DONALD M 
Rating:
5.0

Needed truck last minute they came through

STEVEN B 
Rating:
5.0

Amazing customer service. I have been dealing with this U haul site for many years.

Catherine O 
Rating:
5.0

Fast, efficient and reliable location. We work out of Kingston but rent 1-2 per year from Parker St Belleville because they go above and beyond to honour their reservations (even on the busiest days).

TIMOTHY J 
Rating:
5.0

This is my 2nd time using this location, and it was a great experience both times.

ROBERT R 
Rating:
5.0

Customer did not leave a comment.

GEORGE O 
Rating:
2.0

UHal as a whole was a terrible experience, this location was closed but we found so much dirt and gunk on one item after loading (it was closer to the front so my fault I guess)

Zack P 
Rating:
4.0

The original vehicle request was for a 20-ft truck then we downgraded to a 10-ft truck. On the day of our pickup, it was a 15-ft truck. I needed a 10-ft, not a 15-ft truck thus drove a bigger vehicle across Canada using more fuel.

Michael D 
Rating:
3.0

No personnel to deal with, but it went smoothly.

JORDEN M 
Rating:
4.0

Customer did not leave a comment.

Justin M 
Rating:
3.0

Customer did not leave a comment.

Danny C 
Rating:
5.0

Customer did not leave a comment.

EVERETT P 
Rating:
5.0

My experience was great

SUSAN S 
Rating:
5.0

Very professional place.

ERNEST P 
Rating:
4.0

Parking is a challenge but other then that all good

JAMES S 
Rating:
5.0

Very pleased with the easy pick up and drop off, the staff were super friendly and ver accommodating

LORI J 
Rating:
4.0

Always more than happy to assist their clients pleasant to deal with

JAMIE A 
Rating:
5.0

I’ll be calling about my customer satisfaction guarantee because aside from the location in Belleville that provided excellent service the rest of the experience was a mess

ROBERT W 
Rating:
2.0

Charged me an extra day for being ten minutes late!

DARREN G 
Rating:
5.0

Customer did not leave a comment.

CAROL F  |  Overall Experience 
Rating:
5.0

Thank you. The storage unit was helpful.

BRITTANI S  |  Overall Experience 
Rating:
5.0

Thank you for being so helpful and flexible!

Michelle L  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. Enjoyed dealing with all staff and ownership and will happily refer storage seekers to Parker Street Storage and Rental.

KIM T  |  Overall Experience 
Rating:
2.0

I updated my reservation to change dates. Since I have received this email before the ammended move in date, i can only assume the updated reservation was not received.

Privacy R  |  First Impressions 
Rating:
2.0

Friendly service. Okay for temporary storage - old Reid`s Dairy barn converted to a storage facility. mouse droppings were in our unit upon our arrival. Insurance is absolutely recommended.

Privacy R  |  First Impressions 
No reviews have been submitted for this location.
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