Customer Reviews for Parker Street Rental & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Parker Street Rental & Storage

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Christian E. on

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The staff at this location were very kind and super helpful!. Overall, it was a positive experience. Thanks guys!

John H. on

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Excellent customer service and always friendly no matter how busy.

Brooklyn B. on

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Of all the Uhaul dealers I would rate this one 10+++

Ronald V. on

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Great service, timely and efficient, made things easy!

ralph F. on

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Robert J. on

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Melanie D. on

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Both attendants were extremely helpful and friendly.

Travis M. on

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billy F. on

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Robert J. on

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Derrick B. on

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Elizabeth R. on

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Timothy L. on

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Friendly and great service, I would recommend to other people

Andrew A. on

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24/7 App was ptoblematic, a d I got cut off when I called in. It eventually worked but I would not use that method of picking up the truck again.

Stuart B. on

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RICK B. on

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Dawn L. on

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Kimberley Q. on

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The staff are awesome, very friendly and informative. This is the best place in Belleville to rent a U-Haul.

Sharon A. on

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Brent W. on

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Excellent people and great service

Robert J. on

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Dustin B. on

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Tom A. on

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never notified us that pick up location was in a different location and i asked the receipt to be under a numbered company and this was not done as well..

Gregory M. on

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Paul W. on

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I chose to deal with and communicate with the staff in person as opposed to using the mobile app. The young man serving us at this location was very friendly, informative and helpful. He was able to answer questions and made good suggestions in making our rental experience the best. I would highly recommend this location on Parker St in Belleville the Uhaul Rental outlet of choice!

Jue H. on

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Nothing to comment. Everything went smoothly. Vehicle was clean and present.

Mike B. on

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Excellent customer service, thanks.

Stuart B. on

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Rabinera K. on

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I love cats

Justin S. on

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Great staff. Very helpful honest and hardworking. Thanks

Donato M. on

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Tony P. on

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Each time I do business with this location and enjoy the experience.

Thaddeus P. on

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Mary B. on

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Great service, clean, new vehicle, easy to manage controls etc.

Iain G. on

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Very helpful, great people to deal with. I'll use this location again

David A. on

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Another outstanding experience with the great folks at Parker Street Rental. Always polite, friendly and professional.

Robert B. on

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I was quoted a one day rental rate (9:00 am. to be returned the next day at 9:00 am) of $37.95 incl. insurance and tax. When I returned it the next morning, my credit card had been charged double - an additional day??? I'll review this with the location tomorrow...

Dale O. on

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Tire(s) out of balance, driving hwy 401 quite a shake to it, missing knob on drivers side handle for window, awkward to roll up, other than that pleasurable, staff at desk Leslie and group great to deal with, fleet manager thorough and great sense of humor, thank you, good experience

Dillon Q. on

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Above and beyond excellent customer service. Friendly and easy experience from start to finish. Fleet was clean and well looked after.

Janice Y. on

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Philip D. on

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staff and services outstanding! premises needs an update and freshen-up

Stuart B. on

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Stephen M. on

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This is the second time I have rented delivery van and I received excellent service both times!

Brenda R. on

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John H. on

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Very accommodating, my receiver was wrong size they were able to supply a loaner receiver and 7pin to 4 pin flat adapter. Every u-haul should operate like this one on parker street.

Robert J. on

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Brent T. on

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Geoffrey W. on

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Rhys M. on

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Great & easy drop off

Francine P. on

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Anthony W. on

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The staff there were awesome, really knowledgable and helpful!

Iain G. on

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Great service. I'd rent from there again

Lanny H. on

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Starr is friendly and helpful.

James B. on

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santo S. on

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Everything went smoothly. Great staff. Perfect.

Ronald B. on

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Daniel C. on

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They were friendly and accommodating

Troy B. on

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Extremely friendly! I am a first time customer and was in need of a flat bed. Extremely pleased with the service and understanding. I went to pick up a car in Trenton and drop it off in tweed. Unfortunately we were having trouble with the car and got held up. I rented the trailer around 2:pm and got dropped off the trailer just after 1am or so when the place was closed. I'm pretty sure they waved the extra rental fee being that I was only late by a few hours and they were closed at 5pm. Overall really impressed with their service!! Thank you U-haul.

Carlos F. on

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Always great service. Merry Christmas!

Doug W. on

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Awesome people!

Daniel B. on

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Margaret M. on

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Stuart B. on

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Deborah L. on

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Alyssa H. on

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Arrived to find out the truck I had ordered wasn’t available so they put me in a 20 ft truck instead. Then the truck when we looked over it was super dirty, the guy swept it but not well so once I got home I had to spend a good 15 minutes cleaning it. Then the light in the back didn’t work so had to stop packing it as soon as it got dark. Then once it was full and we went to drive to the second location the truck was not responsive. The lights didn’t function properly and it would stall out constantly. Once we arrived at the location the truck would not start again. Called uhaul and they sent a tow truck but even the tow truck had big problems, blocked the driveway for a very long time and scratched up the driveway. Very disappointed by this. Will not be hiring a uhaul again

blayne B. on

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This location stank of cats. They insisted we return the trailer in clean condition (we'd have to clean it ourselves) despite receiving it filthy from them. Received no help unhooking the trailer. Awful place.

Lenka M. on

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I look forward to dealing with this location again. The gentleman whom processed my return was very pleasant and professional. I will be back.

Wendy T. on

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Staff was great...very friendly and helpful. Highly recommend!

Doug T. on

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Excellent service. Great team! thanks

WENDY T. on

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Staff was courteous, polite, informative and knowledgeable. They went the full nine yards to make sure your rental needs were met, and exceeded! Even cleaned the truck right then, when it was returned dirty to them that morning. Highly recommend!!

Jimmy C. on

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Craig M. on

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True professionals, I would rent there anytime!

al K. on

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Jane B. on

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SARA C. on

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BRETT W. on

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Johnathon D. on

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Great location! Excellent customer service. Definitely took the stress away from my move. Thanks Parker street. A+++

Sabrina W. on

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Awesome staff! On time and ready to help us move! Efficient and friendly! Thanks!

Philip D. on

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Premises needs a renovation and update However the great staff and service more than make up for the premises shortcomings

Claude B. on

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it was a flawless rental! unmatched service!

Christina M. on

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Harry H. on

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Laurie D. on

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I looked at a satellite office to rent the U-Haul originally but they wanted $1 per kilometre for me to move some items from Belleville to Oshawa. I went to the actual U-Haul office and got my rental, all in, for what the mileage would have been at the other place and they still wanted the rental charge on top of that. The U-Haul office also offered reasonably priced blankets and dollies which the other place didn't. Don't waste your time with a place that has two or three U-Haul trucks, go to the actual U-Haul office itself.

MATTHEW C. on

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Stuart B. on

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The only place to go,excellent service.

Bruce C. on

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Frank B. on

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Efficient and honest people run this location. I've done business with them many times and they always have good and clean equipment.

Judy A. on

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mike G. on

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Phyllis C. on

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this was the worst move of my life i asked for a big truck at one point she tried to say a cargo van would be enough she assured me a 17' would be plenty HALF MY FURNITURE DID NOT GET ON THE TRUCK i lost in this 2 chairs a couch a table and all of my plants THE WORST MOVE EVER all because the girl didnt listen we couldnt even rent a storage locker as they were all closed

Bobby S. on

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Patricia T. on

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John, Ashley, Matt and Colin were absolutely fabulous at their jobs and so far we haven't found one broken or dented item. They all worked extremely hard to satisfy our needs and helped make this stressful time and bit easier. I highly recommend U-Haul Parker Street and thank Leslie for all her help and knowledge. Thanks everyone!

Robert J. on

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Frank B. on

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Experienced and friendly people.

Tammy M. on

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Christine B. on

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The trailer lights worked when i left the yard, but sometime during the trip i lost the left turn and brake light. Running light worked. But all and all great staff and helpful

Carrie E. on

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They are amazing. The lady who helped me was such a doll. They have 2 beautiful friendly cats. But most over friendly as ever.

Clay T. on

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Michelle F. on

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Annette H. on

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Rude staff member