Customer Reviews for Parker Street Rental & Storage
(U-Haul Neighborhood Dealer)

3471 reviews

17 Parker St   Belleville, ON K8P1C9
(Off Bridge St West between Sidney St and Front St)

(613) 961-5182

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(613) 961-5182

17 Parker St
Belleville, ON K8P1C9
(Off Bridge St West between Sidney St and Front St)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Always great service here!

DOUGLAS W. 
Rating:
5.0

Customer did not leave a comment.

KAROLE M. 
Rating:
5.0

Service and advice was excellent.

DAVIDJOHN H. 
Rating:
5.0

Customer did not leave a comment.

Gregory F. 
Rating:
4.0

Customer did not leave a comment.

KERRYL S. 
Rating:
4.0

Offer a ride within bellevillr

BEVERLYA M. 
Rating:
5.0

Very friendly, helpful and accommodating. Great experience.

David K. 
Rating:
5.0

Very friendly and helpful.

MICHAEL T. 
Rating:
4.0

Fast, friendly and helpful service, no real complaints - but it is a small street, and a tight parking lot.

Gilbert S. 
Rating:
4.0

The pick up process was very good. The location was clean.

Sharon L. 
Rating:
5.0

Customer did not leave a comment.

Adam R. 
Rating:
5.0

Very friendly at this location. And nice cats!

Garret C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

I have used the Parker St location several times and they are always very helpful and pleasant deal with. I would certainly recommend them.

HELENM L. 
Rating:
5.0

Customer did not leave a comment.

PETER J. 
Rating:
4.0

These guys are Awesome. They help you out in anyway they can. Thanx for everything

WENDYJ M. 
Rating:
5.0

Customer did not leave a comment.

MOIRA M. 
Rating:
4.0

Trailer lights were not working properly

Paul P. 
Rating:
5.0

Customer did not leave a comment.

KAROLE M. 
Rating:
5.0

Customer did not leave a comment.

Nathalie B. 
Rating:
5.0

Customer did not leave a comment.

GEORGEANDREW K. 
Rating:
5.0

Customer did not leave a comment.

RICHARDL G. 
Rating:
5.0

Customer did not leave a comment.

ALANP S. 
Rating:
5.0

Thank you! 1st time using a uhaul...1st time using movers , Excellent Experience.

Brian J. 
Rating:
5.0

everything was very fine thank you

DAVIDBRYDEN A. 
Rating:
5.0

I truly do not like the steel protective panel inside the van. The panel totally obstructs the driver's rear vision. Is it possible to remove the panel temporarily ? Or is it possible to rent a van that does not have a panel ? Thank you.

KAROLE M. 
Rating:
5.0

I keep coming back to UHaul and this location. At least now 3 or 4 visits and rentals.

CHRISTIAN J. 
Rating:
5.0

Customer did not leave a comment.

JOSEPHANTHONY D. 
Rating:
5.0

Customer did not leave a comment.

DEVIN L. 
Rating:
5.0

Customer did not leave a comment.

EDWARDWELSEY D. 
Rating:
5.0

Excellent service

NATHANJOELR W. 
Rating:
5.0

Customer did not leave a comment.

SEANK W. 
Rating:
5.0

everything went smoothly, great people! thank you

NEGAR C. 
Rating:
5.0

Air freshener to absorb the cat litter boxes small

DEAN N. 
Rating:
5.0

Customer did not leave a comment.

Bruce M R. 
Rating:
5.0

Loved this location. Sure wish uhaul head office would invest in a peel n stick for kms. The mph are large but the km are too small to read when it's dark or sunset or you are older. Kind of dangerous but no reflection on Parker St.

Catherine B. 
Rating:
5.0

Customer did not leave a comment.

JAMES O. 
Rating:
5.0

Customer did not leave a comment.

Dave W. 
Rating:
5.0

Don't know how it could be easier unless I just hired movers.

JEFFREYJ S. 
Rating:
5.0

Nothing. Great service at this branch

RICHARDDOUGLAS D. 
Rating:
5.0

Service was excellent and very helpful We got two young men through this location, to empty our truck and they worked above and beyond any expectations in this dreadful heat and with our truck delayed. Most impressive

JASON P. 
Rating:
5.0

The trailer was not entirely clean. There were a few pieces of garbage left behind from the previous renter. I was kind enough to sweep it out for the next renter, as well should. Always great dealing with the people at this location. I keep coming back for the cat! 😺

Jillian M. 
Rating:
3.0

Price was way more expensive than last time I rented a uhaul. $30/ $95. For around the same km and everything. Probably won't be renting again for that much.

TYLERROBERT N. 
Rating:
3.0

2nd rental. Return customer!

LOUIS C. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHYE F. 
Rating:
5.0

Customer did not leave a comment.

DANIELW D. 
Rating:
5.0

Customer did not leave a comment.

Alexander lyne N. 
Rating:
5.0

This has been the easiest thing about moving. They are so accommodating and really treat their customers with respect.. I highly recommend them to anyone needing a rental of any kind. Thank you for making this so easy.

CHERYLA P. 
Rating:
5.0

Customer did not leave a comment.

DOUGLASB M. 
Rating:
5.0

Customer did not leave a comment.

ALLISON M. 
Rating:
5.0

nothing

ALLANJ R. 
Rating:
3.0

Staff were excellent after we had such a horrible pick up experience with U-haul contact and pick up at trident group location earlier that morning. It took us over an hour to get a hold of someone when our online pickup was not available at trident group and the location was closed. Apparently the vehicle was down for maintenance and no one bothered to contact us. So we spent the morning trying to get a hold of a person, we were two hours behind schedule and paying for moving guys to stand around. Trident blamed uhaul, uhaul blamed trident. This small move ended up costing us more money and time. U haul did absorb the extra mileage that was require to pick up the replacement vehicle out of town, as expected. Belleville location reeks horribly of dirty cat litter box. Very sweet, friendly kitty though and friendly, helpful staff

GAVINJAMES S. 
Rating:
5.0

Always an efficient experience with you guys! Thanks :)

CAREE M. 
Rating:
5.0

Customer did not leave a comment.

Andrew M. 
Rating:
5.0

Customer did not leave a comment.

CHANTEL B. 
Rating:
5.0

Change nothing. Best place in town and the two guys that work at this location are super awesome and deserve a raise^_^

JASONW M. 
Rating:
5.0

The staff and location is excellent always friendly courtesy and accommodating never had a bad vibe while dealing with them I rented a one online was booked into a location that doesn't exist anymore when uhaul realize they sent my reservation to another location and downsized my rental I Iimmediately called parker st and they booked me into the size I wanted on short notice They are slway A-1 in my books

ROBERTJ R. 
Rating:
5.0

Great service had to rent for an extra with no trouble at all

Norman L. 
Rating:
5.0

Great service

MARIE K. 
Rating:
3.0

Friendly and knowledgeable staff. In and out very quickly. We have used this uhaul location on two separate occasions, 6 months apart with same quality of service. Well done!!! Will be using again for sure!!!!!

LOUIS C. 
Rating:
5.0

Customer did not leave a comment.

ANDREWMICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

COREY J. 
Rating:
5.0

Very professional. Best uhaul provider in area to deal with

MICHEL C. 
Rating:
5.0

That guys very nice

n N. 
Rating:
5.0

Excellent service Friendly staff

SYEDMUHAMMADA R. 
Rating:
5.0

This location always gives good service>

ANDREWJ N. 
Rating:
5.0

All around great, friendly service

Corey M. 
Rating:
4.0

Customer did not leave a comment.

JASON B. 
Rating:
5.0

The customer service at this location was perfect. Connor and Damon were both very knowledgeable, courteous and helpful. Everything was quick and they took the time to explain all the details to me.

DARLENEE M. 
Rating:
3.0

I drove a new truck.

BRITTANI S. 
Rating:
5.0

Customer did not leave a comment.

JUDITHA N. 
Rating:
5.0

Customer did not leave a comment.

Phil C. 
Rating:
3.0

It was unfortunate that lights weren't working. They tried desperately to repair for us, but we waited for 2 hours and finally I asked for the larger trailer since there were no other our size available. Office also smells like cat pee. People were nice to us and tried to accommodate but sub should have been offered sooner and without us asking.

David P. 
Rating:
5.0

Very kind and helpful

JOHN D. 
Rating:
5.0

Staff were excellent for pick up and delivery, particularly when we were returning the car dolly just after closing. On pickup, one of the guys even helped me load the car and secure it. Excellent experience.

CRAIGRICHARD W. 
Rating:
5.0

Everything was fine. Friendly staff and plenty of moving supplies.

BRENT K. 
Rating:
5.0

Good Morning, Thank you for renting me the 26' truck. It helped me achieve my move successfully. Just as a note that the truck drives really hard over rough roads and is very uncomfortable to handle especially with it empty. Air ride seats would go along way as a recommendation. It was a pleasure working with you all especially Damian, thank you for taking the time to explain the fine details of the truck. Have a wonderful day and Thanks again. Sean

SEANMERVIN P. 
Rating:
1.0

Customer did not leave a comment.

ELAINE H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER F. 
Rating:
5.0

The whole experience was professional and well executed. Keep up the good work.

ROBERT M. 
Rating:
5.0

The truck was very clean and the staff were very friendly. The owner of the location remembers her repeat clients by name, very impressive. This place underwent some renovations and looks very good. I could never rent anywhere else in Belleville. I always pass the U-Haul by my house to go to Parker St U-haul. I give this place 10/10.

WEBSTERTENDEKAI M. 
Rating:
5.0

Customer did not leave a comment.

PAULL N. 
Rating:
3.0

1 I was booked the wrong truck and charged more than expected. Was promised a $10 discount 2. Was told it was on 3/4 of a tank it wasn't. Took a picture before pulling out of the U-Haul yard. 3. Went 33 km brought the truck back on time with more Gas than when I left Took another picture Showed the staff. He ignored me. Was rude 4. Got charged $10.60 for gas 5. Called. Told I'd get a $10 refund for the gas charge. And $10 for the rudeness 6. Only receive an $8 credit I've used this uhaul location many times and gave recommended many people. Never again

AMYA H. 
Rating:
5.0

The employees at Parker street were amazing, i can not find any flaws what so ever in their service, we have been strictly a ryder truck rental but the uhaul we just rented was actually better than the ryder truck i will be moving any business i can to u haul moving forward. the Belleville u-haul was much better service than the u haul in kingston, The kingston service company on Princess street would not give me the time of day, were not helpful and did not really seem to care if we rented there or not , our company spends on average 10k to 20k a year renting trucks.

GARY T. 
Rating:
5.0

Not much, as the check in and return process was quick. I would perhaps explain how mileage is charged, so people know how the rates change, depending on distance.

JAMESC B. 
Rating:
5.0

Very friendly and helpful. Made everything easy. Thank you to all staff!!

NORMANSTANLEY S. 
Rating:
5.0

Friendly, helpful staff. It felt like a small business with really good customer care. I look forward to renting again from them.

STEWARTR C. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Highly recommended

Sween K. 
Rating:
5.0

I understand why you have to do the whole episode when I returned the truck. I wish there were an easier way as I was tired and just wanted to go home but had to go back to the truck and take pictures etc. Anyway I don't have a suggestion to make it easier and see the necessity. Great Lady on the desk and totally perfect day.

ELAINEMARGARET I. 
Rating:
5.0

Customer did not leave a comment.

WAYNEG Y. 
Rating:
5.0

Very pleased the people are great

DARYL V. 
Rating:
5.0

Excellent customer service

SYEDMUHAMMADA R. 
Rating:
5.0

Customer did not leave a comment.

VANESSA H. 
Rating:
5.0

This location has "magicians" employed there. Within moments of my short noticed request, I was notified that it would be there for the time I requested. Damian was handling phone calls, other customers and walk-ins without skipping a beat. Excellent staff, wonderful service and yet again good dollar value.

FREDRICKR O. 
Rating:
5.0

Customer did not leave a comment.

Rebecca B. 
Rating:
5.0

Customer did not leave a comment.

PATRICK D. 
Rating:
5.0

I am very impressed with movers!! Would highly recommend them. They were excellent.

Laurel P. 
No reviews have been submitted for this location.

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