Customer Reviews for Parker Street Rental & Storage
(U-Haul Neighborhood Dealer)

Rating:

5.0

Parker street location is A1. Just maintain the excellence

Rating:

4.0

Always friendly and helpful. I've used this location multiple times.

Rating:

5.0

I really think there is nothing I could add. Service was excellent and vehicle was clean...what more could one say. When in need, I will always depend on Uhaul.

Rating:

5.0

Even though Leslie at the Parker St outlet is awesome and helpful I can help but feel that head office could offer better one rates for cross country moves. The rate for our move was pretty much double what it was last summer. Leslie was able to get the rate cut but having us drop off in Lethbridge Alberta but the extra fuel and additional 10 hours of driving was brutal. U haul can do better.

Rating:

5.0

Thanks for the great service.

Rating:

5.0

I always use this specific location because they are very wonderful people who treat you well from the moment you walk through the door. They are friendly and go above and beyond to help you. when returning the equipment they look through it to make sure its not damaged, etc. and they always have a kind word. Love this location

Rating:

5.0

Continue as is. Very happy with this rental experience.

Rating:

5.0

Nothing. Best business in town and the standard all others should be shooting for.

Rating:

3.0

I saw no one here and only dropped off. I cannot say yes or no to these questions cause I have no idea

Rating:

5.0

Always come here for my UHaul rentals. Great people, great service. Always satisfied. Totally recommend this location and the staff.

Rating:

5.0

This location sets the benchmark. No improvements required

Rating:

5.0

The service was perfect

Rating:

5.0

It was a great experience. Loved it

Rating:

5.0

Great customer service at the Parker street location. Top notch

Rating:

5.0

I have to say of all the uhaul locations I have encountered, this is without question my best experience. I have used this location a number of times, and will return. They are also great getting you set up in other locations across the country. 10 out of 10

Rating:

5.0

Awesome people to deal with

Rating:

5.0

alwas good to me

Rating:

5.0

Great service

Rating:

5.0

It was great

Rating:

5.0

Parker st U haul is by far the best U haul company in Ontario very friendly knowledgeable staff great pricing been using this Uhaul for years highly recommend Parker St Uhaul thank you for your service

Rating:

5.0

Professional, friendly, helpful, cooperative.

Rating:

5.0

The people at Parker Street Uhaul in Belleville are top notch, always use them for my rentals and never a problem

Rating:

5.0

Needed truck last minute they came through

Rating:

5.0

Amazing customer service. I have been dealing with this U haul site for many years.

Rating:

5.0

Fast, efficient and reliable location. We work out of Kingston but rent 1-2 per year from Parker St Belleville because they go above and beyond to honour their reservations (even on the busiest days).

Rating:

5.0

This is my 2nd time using this location, and it was a great experience both times.

Rating:

2.0

UHal as a whole was a terrible experience, this location was closed but we found so much dirt and gunk on one item after loading (it was closer to the front so my fault I guess)

Rating:

4.0

The original vehicle request was for a 20-ft truck then we downgraded to a 10-ft truck. On the day of our pickup, it was a 15-ft truck. I needed a 10-ft, not a 15-ft truck thus drove a bigger vehicle across Canada using more fuel.

Rating:

3.0

No personnel to deal with, but it went smoothly.

Rating:

5.0

My experience was great

Rating:

5.0

Very professional place.

Rating:

4.0

Parking is a challenge but other then that all good

Rating:

5.0

Very pleased with the easy pick up and drop off, the staff were super friendly and ver accommodating

Rating:

4.0

Always more than happy to assist their clients pleasant to deal with

Rating:

5.0

I’ll be calling about my customer satisfaction guarantee because aside from the location in Belleville that provided excellent service the rest of the experience was a mess

Rating:

2.0

Charged me an extra day for being ten minutes late!

Rating:

5.0

Only uhaul place I will use

Rating:

5.0

We tried to rent a truck from your Madoc Location even though it said it was open. There was a sign on the door telling us to call. We did call. Sat there for a while figured someone would call us or show up. Someone in a truck showed we thought it was the person operating the location. He got back in his truck and drove off. We tried a couple of different locations close by. No one answered. So we went to the Belleville location. The people there were amazing. A few hours later we received a call from the Madoc location and that guy was rude cursing and swearing at us because we had pounded on the door. We did not even knock on the door just made a call. First of all if you were there why did you not answer the phone? Or answer the door when the other person was pounding on it. Next time I need a truck I will not be wasting my time and going to Madoc and will go straight to Belleville Parker Street location

Rating:

5.0

Excellent staff and facility. Definitely the place to go.

Rating:

5.0

Excellent

Rating:

3.0

My contract was altered by head office (?) as I was provided a larger truck than requested. This caused a few issues & time on pick up. The staff were very friendly and helpful

Rating:

5.0

Everything, as in the past, was perdect!.

Rating:

5.0

This location is the best. All the people there are very Professional. One hundred percent Satisfied

Rating:

4.0

Ensure all light work before you leave. The right turn signal/brake light did not for us. Overall great experience.

Rating:

5.0

Beautiful Ford cargo van. Amazing drive.

Rating:

5.0

Very quick checkout

Rating:

5.0

Not one thing

Rating:

5.0

I have been renting here fairly regularly. The staff are friendly, helpful and accommodating. I need to rent trailers fairly regularly and am happy to have found a place that works!

Rating:

5.0

All good.

Rating:

5.0

The staff at this location are fantastic

Rating:

5.0

We used contactless drop off, this location is always wonderful though and the staff is fantastic.

Rating:

5.0

Thank you. The storage unit was helpful.

Rating:

5.0

Thank you for being so helpful and flexible!

Rating:

5.0

Very friendly and helpful. Enjoyed dealing with all staff and ownership and will happily refer storage seekers to Parker Street Storage and Rental.

Rating:

2.0

I updated my reservation to change dates. Since I have received this email before the ammended move in date, i can only assume the updated reservation was not received.