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Ric W
Customer Reviews for Parker Street Rental & Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Place was had to find for someone who does not know Belleville.
GARY EShorten wait times to fill out contracts and information required for rental. Maybe fill out most of required info on line prior to pick up.
PATRICIA CAlways a pleasant experience.
CARENE EGet the date correct when I booked it. I had to call back twice to get it fixed. The truck had very bad shocks and bounced all the way. Wasn’t much better when it was loaded either!
STEPHEN MKeep on doing what you are . I have never experienced any problems with the Uhaul vechicles I rented through Parker Sreet Rental and Storage. 17 Parker st. Belle they are excellent .
STEPHEN MLocation could use a couple more pickup trucks
DAVID CThe drop off was easy and there was a helpful attendant on site, which was nice and very appreciated. The location was easy to identify, seemed clean and well maintained. I would recommend this location and would use it again.
BROOKE GReally great to deal with. Helped me with the best and most cost effective way to rent the truck. Just fantastic people and service. The younger guy who helps get the trucks is really friendly and always helpful. Thanks to all the staff.
ROBIN MGreat staff. Very busy day. I was impressed
ANDREW MHave rented a trailer several times over the years from this location. This was the best experience picking up and dropping off
DOUGLAS JVery friendly staff. Will definitely use the Parker Street Uhaul if I need to move again.
Curtis BI would like to thank the lady who helped me at Parker St, she is Amazing.
Beni CParker street is a very efficient franchise.
JEFFREY BNothing that we can think of. Thank you
WALTER ASatisfied all the way around. Thank you
Linda CAlways excellent service at this location.
S VI would recommend U-Haul and this particular distributor all day. I’ve used them eight times I think and they’re all perfect. For example, this last rental the computer system was down so they had to go MANUEL completely and yet they were so professional and I never felt put out one bit.
ROBERTA JExcellent experience and great customer service. Issues with my towing setup overcome but the excellent onsite team.
GRAEME CFast in and out. A friendly and bright young lad dragged the trailer over to my car and did all the necessaries to get me going.
MICHAEL NAlways very helpful. This is the place if you need and moving equipment
COLTON FGreat Sevice
ROBERT JI found the gentleman I dealt with to be very professional and helpful. He answered my questions and knew the equip. I would (and have) recommend this U-HAUL location.
JEFFREY MParker Street Belleville always has the equipment we need.
JASON SKeep up the good work being reliable & good PR 👍
SYLVANA MNothing. Great service. I am allergic to cats and they have two on the counter.
WILLIAM Cgoog team
UDAYAKUMAR VNo comment
EARL DThe check-in was quick, efficient. A great selection of vehicles. On the Google Map for this location, the street Highland Dr. which should be the access street to Parker St. has been permanently blocked off, so a bit of a run-around to get to the location; otherwise, everything was great.
DAVID Dpeople there were super friendly
TROY DAlways professional and customer focused.
JAMES CIt could not have been handled more efficiently. I was in and out in a matter of minutes. The trailer was motorcycle trailer was connected and checked and I was gone. When I returned a few hours later, I called from the parking lot to let them know the trailer was back in their yard. No need for me to come into the store as they sent me the receipt via e-mail. All good! mj
MICHAEL NGreat service and wonderful experience
Janet HNothing - fast, efficient, professional and very friendly
STEVEN MThis location is super great got there before and always excellent
PAUL WVery helpful
Edward HI should say first that the staff was polite, helpful and professional, and the process of renting was easy and quick. BUT the site itself - the building that this location was in, was quite decrepid and it smelled very bad - like cats / cat pee, which is not surprising since I saw 2 sitting / sleeping on the counter, and my husband said he saw more. There were holes in the ceiling - it truly did not look like it would pass an inspection by a building inspector. They had the materials and the store well organized - but I would strongly recommend you look for a new location.
JULIE CFriendly and knowledgeable service
Margarita CAllow 1/2 day charges, rather than only full day charges.
D-LEIGH MThe lady went above and beyond to help me, very professional 100% recommend that place
Claudine NThe guys were amazing! Worked hard nonstop, got the job done and nothing was damaged. Highly recommend.
Alisha MVery helpful staff. Cargo van ran well. Very pleased with our experience. JH
W JThe service was excellent and efficient.
ROBYN BThe customer service was excellent
Katharine MRented from here multiple times, rented trailers halfton trucks a van and box truck, never been disappointed, even when I requested a certain motorcycle trailer they went above and beyond to confirm it was the right one, texted me pictures and measurements to confirm, always great folks to deal with here, the fact I drive past two other uhauls to get here will tell you everything you need to know!
JEFFREY BCheck in and check out friendly and fast. Will use them again.
MICHAEL Nall was in order as usual - thanks - G
GREGORY DThe 2 people running this are very professional and they have lots of trucks.
JOSEPH CVery friendly staff highly recommend
BRUCE BFriendly and helpful staff All around excellent
RICHARD BGreat experience and super staff!!
COLIN HNothing. The service and the problem solving was explained and stress free.
WANDA BHelpful, friendly service. Always have what I need.
STEPHEN MFriendly staff will use again
DANIEL WThe staff was friendly and the vehicle was clean. I’ll use this location again for sure.
DANIEL WThe requirement to communicate with your "App" and download virtual information to my phone was potentially very problematic. luckily I was travelling with someone who was more capable than myself. U-Haul head office assumes that everyone has great vision to read fine print on a small screen and is technology highly literate.... not everyone is. This should be factored in when engaging with rental clients. Michael Manthorpe
MICHAEL MThank you. The storage unit was helpful.
BRITTANI S | Overall ExperienceThank you for being so helpful and flexible!
Michelle L | Overall ExperienceVery friendly and helpful. Enjoyed dealing with all staff and ownership and will happily refer storage seekers to Parker Street Storage and Rental.
KIM T | Overall ExperienceI updated my reservation to change dates. Since I have received this email before the ammended move in date, i can only assume the updated reservation was not received.
Privacy R | First ImpressionsFriendly service. Okay for temporary storage - old Reid`s Dairy barn converted to a storage facility. mouse droppings were in our unit upon our arrival. Insurance is absolutely recommended.
Privacy R | First Impressions