Customer Reviews for Parkside Storage Partners LLLP
(U-Haul Neighborhood Dealer)

1,161 reviews

5905 N Nevada Ave   Colorado Springs, CO 80918
(On Nevada just north of Luisa Graff Jewelers)

(719) 593-7809

Location Hours

  • Mon-Sat: 9 am - 5:30 pm
  • Sun: 10 am - 3:30 pm

Services at this Location:

Contact Us

(719) 593-7809

5905 N Nevada Ave
Colorado Springs, CO 80918
(On Nevada just north of Luisa Graff Jewelers)

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5:30 pm
  • Sun: 10 am - 3:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Equipment was clean. Wiper blades were is bad shape and not sufficient when it rained. A/C in truck was not working. Great customer support when confirming truck and pick up details.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

EMILY H. 
Rating:
5.0

In this case, the Uhaul rep was one of the nicest and most knowledgeable person I've ever worked when working with Uhaul. Helpful, responsive, respectful, friendly, etc... Uhaul should feel very lucky to have an employee/representative working for them!

John R. 
Rating:
5.0

Customer did not leave a comment.

Johnny R. 
Rating:
5.0

The customer service that my wife and I received from John was remarkable. I usually pass off taking a survey, but this man deserves to be acknowledged. Just a trailer hookup, but the genuine care from him was recognized. Thanks John.

Nick Y. 
Rating:
5.0

The guy working at the desk yesterday was awesome and made sure I had everything I needed for the U-Haul I rented and kept everything clean. He has a great personality, is attentive and very professional. Please pass that along.

Christopher B. 
Rating:
2.0

Staff was rude and basically accused me of lying about the gas gauge when I showed him the photos showing I left more gas in the truck then what I had to begin with.

Tecia T. 
Rating:
5.0

Customer did not leave a comment.

Nick Y. 
Rating:
5.0

John went above and beyond to help us out with the return of our rental. Literally a ray of sunshine with an incredible attitude and you can tell he loves his job and helping people.

Jill N. 
Rating:
5.0

Customer did not leave a comment.

Sherri B. 
Rating:
5.0

Customer did not leave a comment.

Carl H. 
Rating:
3.0

The guy at the desk was rude but I'll survive

Timothy B. 
Rating:
3.0

Customer did not leave a comment.

Jody H. 
Rating:
5.0

The person working the store was friendly and very helpful.

Christopher A. 
Rating:
5.0

Customer did not leave a comment.

Sumesh P. 
Rating:
5.0

Great service. 4th time used this location

Jerry S. 
Rating:
5.0

I have nothing but good things to say. No improvement needed. Thank you!

Chris C. 
Rating:
5.0

Customer did not leave a comment.

Marlena C. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
3.0

Customer did not leave a comment.

steven T. 
Rating:
5.0

No improvements needed - what a seamless experience! The staff at this location is so friendly and upbeat. Ted and John are BOTH awesome. Ted helped me with all the pre-pickup stuff and supplies, and John helped me on move day with the truck pickup and drop off. He was so positive and upbeat and friendly. We chatted while he got me set up, and then wished me the best of luck. Really set the tone for a great move! Can't recommend this location enough! 11 out of 10!!

Lisa P. 
Rating:
5.0

Great customer service at Parker Storage

James H. 
Rating:
5.0

I drive by 5 locations to rent uhuals from park side storage. They have the best customer service compared to others.

ryan T. 
Rating:
3.0

Make it clear that truck drop off is different than trailer drop off and that dropping off a truck outside of business hours will not incur a fee

Nathaniel J. 
Rating:
5.0

Customer did not leave a comment.

Keith C. 
Rating:
1.0

Site was hard to navigate. Wanted to go one way but had to take an Uber an hour away just to get home because they told me it was 800 dollars to leave it in a different location. MAKE YOUR WEBSITE CLEAR AND CONSICE.

Clayton D. 
Rating:
5.0

Very courteous and professional

Andre G. 
Rating:
5.0

Customer did not leave a comment.

Frances W. 
Rating:
3.0

Only a small sign in the window indicated the place was connected to U-Haul.

Wendell O. 
Rating:
5.0

I was grateful that the manager opened up before stated opening time, since I arrived for pick up early.

Mark F. 
Rating:
4.0

Customer did not leave a comment.

Donald K. 
Rating:
5.0

Very helpful staff unlike the return location in Edgewater Florida

SEAN M. 
Rating:
3.0

The service was great but the location itself is challenging when dealing with large trucks and our trailers

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Gentlemen running the location was great, friendly, and very helpful. Will definitely go to him and refer others in the future.

Carlos B. 
Rating:
5.0

Customer did not leave a comment.

Terry C. 
Rating:
5.0

The team at Parkside is always friendly and helpful. I use the location whenever I need a trailer or truck.

Jeremy D. 
Rating:
5.0

Customer did not leave a comment.

Adam M. 
Rating:
5.0

John's customers service is second to none! He truly cared about our experience with Uhaul and we greatly appreciate him!! Thank you for being an overall amazing person!! My fiance and I have nothing but great things to say about how friendly you were!

Pamela B. 
Rating:
5.0

I rent a trailer from here often. The staff are always friendly and helpful.

Jeremy D. 
Rating:
5.0

He was great and it was quick and easy

Michael G. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

John was GREAT! Made it PAINLESS at this location. Super Polite and customer friendly. I had a blown fuse for my trailer lights and he found a fuse for me... Went out of his way to help! This is a rarity these days! When I need to use uhaul again, I will go directly to him in the future. Thank YOU JOHN!!

John Z. 
Rating:
5.0

Customer did not leave a comment.

Peter G. 
Rating:
5.0

Customer did not leave a comment.

Don B. 
Rating:
5.0

Customer did not leave a comment.

Kristine G. 
Rating:
4.0

Customer did not leave a comment.

Hayley L. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

GENESIS B. 
Rating:
1.0

The Uhaul customer service representatives supporting this location were had no desire to help me find a trailer to support my original reservation. My move was delayed by 2 days because a unit could not be found within 350 miles of my requested location. However there were trailers sitting at Uhaul locations all over town all weekend. I was once told on the phone that there were no trucks available in the area either (again being lied to). This was the worst customer service i have ever received from U-Haul and i rent from them nearly once a year. How can my reservation be "guaranteed" when purchasing then delayed with out even so mush as an apology or proper communication. I asked to speak to supervisors and was promised a call from one which never happened. this particular location may not be at fault this experience with U-haul was unacceptable.

Nathan L. 
Rating:
5.0

The loaders (Spinesavers)u-haul recommended failed to show up and cost me a full day.

DENNIS R. 
Rating:
5.0

Customer did not leave a comment.

George P. 
Rating:
5.0

Customer did not leave a comment.

Gregory P. 
Rating:
5.0

Customer did not leave a comment.

Roland L. 
Rating:
5.0

Customer did not leave a comment.

Holly K. 
Rating:
5.0

Great service

Alan G. 
Rating:
5.0

Customer did not leave a comment.

Leslie W. 
Rating:
5.0

This team always goes above and beyond!

John A. 
Rating:
4.0

Customer did not leave a comment.

james S. 
Rating:
5.0

Customer did not leave a comment.

elizabeth C. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Adam M. 
Rating:
5.0

Brittany was awesome and went out of her way to make this an easy, pain free rental.

Thom R. 
Rating:
5.0

Best employees there.. get u in n out!!

RENEE C. 
Rating:
5.0

Outstanding customer service!

Robert W. 
Rating:
5.0

Only complaint was when using the site online I thought it was booking at a Uhaul closer to me. Otherwise great.

Brian B. 
Rating:
1.0

I rented a 16 foot truck I was told to bring it back with 3/8 of a tank when I dropped it off it was 3/8 of a tank over the quarter. When I got my final bill I was charged 4 gallons at 4.75 a gallon : not very happy . On top of that I could of brought it back using only 6 hours instead of 24hrs still the same price. Worst experience ever using uhaul.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Amanda S. 
Rating:
5.0

Awesome friendly staff, very quick check in n check out!!

Renee C. 
Rating:
5.0

Customer did not leave a comment.

Jason H. 
Rating:
5.0

excellent customer service.

Jerry S. 
Rating:
5.0

Customer did not leave a comment.

Frederick H. 
Rating:
4.0

Customer did not leave a comment.

Donald G. 
Rating:
5.0

Excellent owner/operator, he makes the rental easy. I've used this location multiple times now and will be using it exclusively from now on.

Randall D. 
Rating:
5.0

Awesome customer service!!!! So friendly. Felt like we were dealing with an old friend! Thank you!

Frank S. 
Rating:
5.0

The guy that helped me at pick up was great. Very friendly and helpful. And he went above and beyond to help me out.

Clifford C. 
Rating:
5.0

Rep I dealt with was very nice and thorough

Krishan S. 
Rating:
3.0

Customer did not leave a comment.

Carmella N. 
Rating:
4.0

Great location to avoid traffic

Michael G. 
Rating:
5.0

The staff was great.. easy to get in and out

David F. 
Rating:
5.0

Customer did not leave a comment.

Annilyce M. 
Rating:
5.0

There's no need for improvement everything was outstanding

Tracey J. 
Rating:
5.0

Excellent CSRs love this guys very attentive Thank you again!

Raul G. 
Rating:
5.0

Customer did not leave a comment.

john P. 
Rating:
5.0

John did a great job and runs a solid operation at his facility on 5905 N Nevada Ave, COS. When I need Uhaul in the future, that's the only location I'm going to. Thank you!!

John G. 
Rating:
5.0

N/a

Gregory O. 
Rating:
5.0

Customer did not leave a comment.

Bernida H. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

JACOB S. 
Rating:
3.0

Associates are not the nicest. When dealing with Omar he was very condescending when talking price and time. I did not get the females name when I returned the trailer. She was too busy on her personal phone with her feet kicked up on the counter ignoring all around her. I had to call the Uhaul 800 number for them to contact this location for her to finally help me. Then she was upset to do what she's paid to do. Help the customer…don't ask about a discount although it's offered on the website because you'll get a smart a@@ answer!!!

Raul G. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

The staff was super friendly and helpful. I will use this location again.

Jeremy D. 
Rating:
5.0

Customer did not leave a comment.

DONNA B. 
Rating:
5.0

Great service, fast and easy and accurate

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
5.0

Everything was great!

Skyler R. 
Rating:
3.0

Customer did not leave a comment.

Elizabeth F. 
Rating:
5.0

Great service. John was extremely helpful

Brian W. 
Rating:
5.0

Excellent customer service! John was incredibly helpful and made our experience simple and convenient. His customer service was above and beyond! Will return to this location for our future rental needs. Thank you, John!

Chad F. 
No reviews have been submitted for this location.

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