Customer Reviews for Parkway Tire & Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Parkway Tire & Auto

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Calvin R. on

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Carol T. on

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The best customer service I definitely would share my experience with others !!!

Mirian D. on

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The payment that was charged was not correct. I was over charged and now I have to wait about 5-10 days to be credited.

Bryan D. on

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Perfect location / setup for drop off. Self check out is very helpful for the weekends

Graham C. on

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Great service

matt C. on

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ruth O. on

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A wonderful experience I will be a return customer

Trudy I. on

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Very accommodating uhaul facility; so helpful and had our best interest in mind. He took care of us and our travel needs.

TERRY R. on

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brandon G. on

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I was charged a separate charge without consent and nobody at this location or U-haul can tell me why, otherwise I would recommend this location.

Geoff W. on

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Mark went above and beyond to help. Had everything ready as promised.

Jose M. on

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Update hardware pictures more frequently.

michael H. on

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Nothing. I went in, and they informed me to call you all. I set up my rental. Went back into the facility, did a little confirmation paperwork, and then got the keys.

Archer M. on

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Fast service, near to where I needed to be,

KIMBERLEY P. on

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Yvonne C. on

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Sarrin L. on

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Loved the mobile drop off feature! The drop off location was closed so I has to put NA for those questions.

Thomas S. on

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paul G. on

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Very convenient to have a drop off location with no time restrictions.

David C. on

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Came out in the rain to help hook up , gave me a discount for the rainy weather.I wish the personnel at this location were in PA. looking for work. Good people are getting very hard to find.

Ronald S. on

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Everything was great!

Mabry M. on

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Manny M. on

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Stephen S. on

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Jonathan W. on

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Parkway Tire & Auto answered all of my questions and helped my move go over smoothly! We ended up needing to return the truck here as well rather than another location, so our rates were affected and needed to be amended afterwards. I wish there was a rate that included in-state use as a whole, instead of local versus one-way differences in price. Other than that, equipment was ready the day we needed it and everything was in working order!

SEAN M. on

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Darrell W. on

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Customer service was excellent!!

mattie H. on

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Make sure that every truck have a reasonable amount of gas in it and overall serviced before it is rented out to the next customer.

Marc H. on

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Darlin L. on

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Taylor M. on

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john G. on

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Tim R. on

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First time ever renting a Uhaul and I wish I had done this on my previous moves!! Mark @ Parkway was very good to deal with & helpful. He made the process seamless.

Carolina C. on

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tim B. on

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Truck ran very bad. The front end vibrated and was not a satisfactory vehicle to move items in I feel that we should get a refund. If we had not already scheduled the move we wood have gone to Penske.

Jim D. on

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Samantha S. on

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Michael F. on

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john B. on

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They tried to Help and spoke to customer reps but couldn't change anything on there end because they were not the one who rented the unit !! Mark and Terry were very Helpful and explained the situation and what I had to do. U-Hauls dispute team couldn't pull off what was needed to simply send me the correct agreed upon invoice !!!

vic L. on

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Derek B. on

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Agent came out before I was even parked. Process took less than a minute.

arnet D. on

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The only way to improve service for the next customer is to provide movers. The service was great and the vendor was courteous and friendly. Thank you

mattie H. on

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Be as helpful to them as you were with me,, really nice person.

Stanley G. on

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Richard B. on

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Falicia G. on

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You can credit the difference back on card when all mileage is not used for one way rentals

Brooke D. on

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Mike could not have been nicer or more helpful. We were coming from out of town to move some furniture from my Dad's estate and our schedule was really weird. Mike went above and beyond to work with us and we are very grateful!

Keith S. on

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Ted M. on

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Tasia W. on

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raymond W. on

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Some updated renovations to the outside and inside would make it nicer. The gentleman who helped me was very nice.

roger F. on

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Very easy to work with. Polite and wanted to make sure I had everything I needed and was satisfied with the rental experience.

Tyler P. on

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traci L. on

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I ended up having to change pick up time 3 times! Uhaul employees were super nice and made the changes with no problems. Loved using them, this was my first time with them and will definitely recommend!

Cynthia S. on

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TIM B. on

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Good people. Very helpful.

Michael K. on

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Amanda S. on

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Parkway team really started me off great. Compensated me great for my transition from NC to VA. All my needs were met. I thank God for them all

TAREYTON W. on

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Albert H. on

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VANESSA H. on

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Awesome customer service

jadette S. on

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WAS SUPPOSE TO GET A 55.00 EXTRA DISCOUNT AND DID NOT RECEIVE.PICK UP AND DROP OFF LOCATION WERE CHANGED PER UHAUL

jack F. on

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Steven W. on

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Cant remember the guys name but he was super helpful. Couldn't have asked for better service.

marty D. on

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Great customer service and very helpful and friendly. The gentlemen really went above and beyond!

Shelby C. on

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sherika S. on

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Susan W. on

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They went above and beyond to meet my needs.

Ron B. on

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Mark and team are awesome!

Ron B. on

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Holly B. on

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This was easy and quick check out didn't have to go inside. Guy came right took care of me & sent check out email right away! He was very friendly & happy.

Vincent D. on

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Richard L. on

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Lorenzo G. on

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Scott T. on

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Great experience. Quick, friendly, and they have you ready to go.

everette B. on

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JACQUELINE B. on

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EVERYTHING WAS GREAT! CUSTOMER SERVICE WAS EXCELLENT AND VERY PROFESSIONAL. UHAUL AGENT WENT OVER EVRYTHING WITH ME. TRUCK WAS VERY CLEAN AND READY FOR ME AT PICK UP TIME. THIS WAS A VERY EASY MOVE THANKS TO UHAUL! UHAUL WILL BE HIGHLY RECOMMENDED TO OTHERS!

Corrie S. on

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Great service at both pick up and drop off locations.

Bob C. on

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Better than I could have expected, very fast and very courteous; I know where to go next time I need a truck.

dawn S. on

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Sean G. on

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I rented a trailer for one day. My card was charged twice the amount of the rental when I picked it up. When I dropped it off my card was charged again. So for a rental that should have cost 34 dollars I have now been charged 140 dollars and have been told uhaul will not be able to release the two holds on my account until the 35 dollar charge shows up. I spoke with Matt the regional sales rep for Uhaul and he said he could do nothing and that my bank must have added the hold on my account. (Not true) this was one of the many made up explanations I got from different uhaul representative's. All lies! It is one thing to tie up someone's money for a week but to lie to them and waste their time is enough to make sure I never spend any time or money with this crooked company again. This problem has yet to be resolved.

Larry W. on

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Richard S. on

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Ashley J. on

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kelsey G. on

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alma E. on

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Some of the nicest people ever!

scott S. on

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Very nice, helpful and friendly! Thank you

Veronica M. on

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Betty Susan A. on

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Brian L. on

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Blaine M. on

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RENE M. on

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Zach C. on

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Nancy J. on

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Angela K. on

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There was some issue with the way U Haul sends thei computerized contracts. Because of this, we had to wait at least an hour for the contract to come through, even though the truck was there and ready. Our pickup location was changed a couple of days before. This seemed to cause some confusion about where we were supposed to pickup the items we ordered online.

Moorene Y. on

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Katherine C. on

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david G. on

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this place is really nice and the staffing is great. this was my first visit here and i will most definitly be back. i was talking to a customer of theirs who was getting tires and she said she had been comming to parkway for years and loved the place. thank you vey much.

David M. on

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They did not do body check of car they did not give me my copy of contract showing you would charge me more than $155 one of the tires or something made a horrible noise was very hard to control weaving and pulling against me

Chris W. on

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Great folks to deal with. Will rent uhaul from them again if needed. Also plan on going there for my next set of tires.