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JOSEPH B
Customer Reviews for Parlor City Oil Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Give customers the correct amount of furniture pads they ordered and clean the truck.
MADISON CThey do a great job. I use them frequently with my business. My frustration comes from the app. It asks too many questions and tries to upsell throughout the check-in process.
Nathan SI received the truck with 3/4th tank and returned it with 3/4 tank and was charged. The doors would not shut unless slammed.
AMBER WLocation is Awesome, very friendly!,
JONAH TThe customer service at this location was AMAZING! Our questions were answered and they were helpful in every aspect of pick-up. Thank you for your help and kindness!
Jerome WVery friendly and helpful!
ELIZABETH DNothing that guy was great and polite went over everything with me
CARL Hmake sure the windows in the vehicle are cleaned.
REBECCA BThe guys at thus location are top notch. They went out of their way to accommodate my needs. Will be back again and again.
WES HI would explain how to turn off tow haul button if I wasn’t towing anything not sure if that was suppose to be on or off.
GAY WUhaul needs to commit to holding a reservation. I was very frustrated with my pickup location being changed to 2 different locations after I reserved at the location I wanted to pickup at. Very faulty system. Very frustrating when your on a 3 1/2 hour road trip and you get a call to pickup the auto transport at a different location when only 1 1/2 hours from pickup. 3 different pickup locations, very sad system, thanks for making my trip more frustrating.
Craig STook me over an our to obtain the truck...App was not working correctly. Also the dolly was not present in the truck. I did not pick up the dolly until 10 hours later. This led to us not being able to load the truck full....which then led to us having to make a 2nd trip. Which is fine... except for the fact I was charged another $126.00 Please considered refunding this, as this only happened because of the issues caused by Uhaul.
Alfred AEverything was perfect!
Germain Meverything was great , the gentleman working there was very pleasant .
Brian CGreat customer service at this location! Use it frequently!
Nathan SAlways great service!
Nathan SThis was a very nice trailer and service was great I just need to say it needed swept out badly. Thank you.
Dennis MConvenient and easy , that was just what we wanted. Excellent service.
Martha GI'll be back when I need another vehicle.
Michael RAbsolutely nothing! The owner was very nice and great to work with! Will definitely go back!!
Karen NThey were really nice. When I wanted to lodge a complaint about how our reservation at the first pick up location was rented out from under us they were very helpful in getting that done.
Brian EAwesome personality and very helpful
James KGreat friendly service! Highly recommend!
Jennifer HThe guy there was real cool and helpful
Randal RThe staff was very professional and eager to help. Will work with again!
Samuel wConvienent, to rent and great service close to home just for short trips.
Gary BFast and friendly service.
Larry KHave more people like the agent in Bluffton, He was very help full .
frank hThe gentleman that rented the truck to us was very informative on costs, requirements, overall very friendly eager to meet our needs.
Christina PI did the truck share. Had some issues picking up. An old guy pulls in and calls the owner he gets on the phone with me and walks me through. Very appreciative
Adam HEverything. Was. Great!
ED FFriendly caring dealer.
Daniel KTruck had not been cleaned from prior use. Cab was muddy and food remnants in cup holder area of dash. Box of truck needed swept before use. Physical & mechanical condition of truck were good.
TODD REric does a grea job!
Troy FNothing could have been better!!’
Jerry QI think you did fine thanks
EDWIN WGreat working with this site! Plan to use on a regular basis.
Nathan SIt was so nice to be able to pick this UHAUL up locally. Friendly service all the way around!
Brandy A