Customer Reviews for Parlor City Oil Shop
(U-Haul Neighborhood Dealer)

73 reviews

1309 S Main St   Bluffton, IN 46714

(260) 827-0240

Office Hours

  • Mon: 9 am - 3 pm
  • Tue-Wed: 9 am - 5 pm
  • Thur: 11 am - 6 pm
  • Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(260) 827-0240

1309 S Main St
Bluffton, IN 46714

Services at this Location:

Office Hours

  • Mon: 9 am - 3 pm
  • Tue-Wed: 9 am - 5 pm
  • Thur: 11 am - 6 pm
  • Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JOSEPH B 
Rating:
3.0

Give customers the correct amount of furniture pads they ordered and clean the truck.

MADISON C 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY C 
Rating:
5.0

They do a great job. I use them frequently with my business. My frustration comes from the app. It asks too many questions and tries to upsell throughout the check-in process.

Nathan S 
Rating:
3.0

I received the truck with 3/4th tank and returned it with 3/4 tank and was charged. The doors would not shut unless slammed.

AMBER W 
Rating:
5.0

Customer did not leave a comment.

MARK W 
Rating:
4.0

Location is Awesome, very friendly!,

JONAH T 
Rating:
5.0

Customer did not leave a comment.

DEAN F 
Rating:
5.0

The customer service at this location was AMAZING! Our questions were answered and they were helpful in every aspect of pick-up. Thank you for your help and kindness!

Jerome W 
Rating:
5.0

Very friendly and helpful!

ELIZABETH D 
Rating:
5.0

Customer did not leave a comment.

Lisa W 
Rating:
5.0

Nothing that guy was great and polite went over everything with me

CARL H 
Rating:
5.0

Customer did not leave a comment.

COLTON Y 
Rating:
5.0

make sure the windows in the vehicle are cleaned.

REBECCA B 
Rating:
5.0

Customer did not leave a comment.

DEBRA W 
Rating:
5.0

Customer did not leave a comment.

Brittany A 
Rating:
5.0

Customer did not leave a comment.

SCOTT R 
Rating:
5.0

Customer did not leave a comment.

Tamara B 
Rating:
5.0

Customer did not leave a comment.

LANDON P 
Rating:
5.0

The guys at thus location are top notch. They went out of their way to accommodate my needs. Will be back again and again.

WES H 
Rating:
5.0

Customer did not leave a comment.

BERNARD M 
Rating:
4.0

Customer did not leave a comment.

SAMUEL P 
Rating:
5.0

Customer did not leave a comment.

Charles D 
Rating:
5.0

I would explain how to turn off tow haul button if I wasn’t towing anything not sure if that was suppose to be on or off.

GAY W 
Rating:
5.0

Customer did not leave a comment.

JENNIFER C 
Rating:
5.0

Uhaul needs to commit to holding a reservation. I was very frustrated with my pickup location being changed to 2 different locations after I reserved at the location I wanted to pickup at. Very faulty system. Very frustrating when your on a 3 1/2 hour road trip and you get a call to pickup the auto transport at a different location when only 1 1/2 hours from pickup. 3 different pickup locations, very sad system, thanks for making my trip more frustrating.

Craig S 
Rating:
1.0

Took me over an our to obtain the truck...App was not working correctly. Also the dolly was not present in the truck. I did not pick up the dolly until 10 hours later. This led to us not being able to load the truck full....which then led to us having to make a 2nd trip. Which is fine... except for the fact I was charged another $126.00 Please considered refunding this, as this only happened because of the issues caused by Uhaul.

Alfred A 
Rating:
5.0

Everything was perfect!

Germain M 
Rating:
5.0

Customer did not leave a comment.

Gary R 
Rating:
4.0

Customer did not leave a comment.

Crystal H 
Rating:
5.0

everything was great , the gentleman working there was very pleasant .

Brian C 
Rating:
5.0

Customer did not leave a comment.

Vickie K 
Rating:
5.0

Customer did not leave a comment.

Joseph L 
Rating:
3.0

Customer did not leave a comment.

Brian G 
Rating:
5.0

Great customer service at this location! Use it frequently!

Nathan S 
Rating:
5.0

Always great service!

Nathan S 
Rating:
5.0

Customer did not leave a comment.

Frank N 
Rating:
5.0

This was a very nice trailer and service was great I just need to say it needed swept out badly. Thank you.

Dennis M 
Rating:
5.0

Customer did not leave a comment.

BRAD S 
Rating:
5.0

Convenient and easy , that was just what we wanted. Excellent service.

Martha G 
Rating:
5.0

I'll be back when I need another vehicle.

Michael R 
Rating:
5.0

Customer did not leave a comment.

kyle s 
Rating:
5.0

Customer did not leave a comment.

Terri O 
Rating:
5.0

Absolutely nothing! The owner was very nice and great to work with! Will definitely go back!!

Karen N 
Rating:
5.0

They were really nice. When I wanted to lodge a complaint about how our reservation at the first pick up location was rented out from under us they were very helpful in getting that done.

Brian E 
Rating:
5.0

Customer did not leave a comment.

Gregg D 
Rating:
4.0

Customer did not leave a comment.

William Q 
Rating:
5.0

Customer did not leave a comment.

Julia P 
Rating:
5.0

Customer did not leave a comment.

ANDREW M 
Rating:
5.0

Awesome personality and very helpful

James K 
Rating:
5.0

Great friendly service! Highly recommend!

Jennifer H 
Rating:
5.0

The guy there was real cool and helpful

Randal R 
Rating:
5.0

Customer did not leave a comment.

Tom B 
Rating:
5.0

The staff was very professional and eager to help. Will work with again!

Samuel w 
Rating:
5.0

Convienent, to rent and great service close to home just for short trips.

Gary B 
Rating:
5.0

Customer did not leave a comment.

Ann B 
Rating:
5.0

Fast and friendly service.

Larry K 
Rating:
5.0

Have more people like the agent in Bluffton, He was very help full .

frank h 
Rating:
5.0

Customer did not leave a comment.

Juan L 
Rating:
5.0

The gentleman that rented the truck to us was very informative on costs, requirements, overall very friendly eager to meet our needs.

Christina P 
Rating:
5.0

I did the truck share. Had some issues picking up. An old guy pulls in and calls the owner he gets on the phone with me and walks me through. Very appreciative

Adam H 
Rating:
5.0

Everything. Was. Great!

ED F 
Rating:
5.0

Friendly caring dealer.

Daniel K 
Rating:
5.0

Customer did not leave a comment.

Tom B 
Rating:
4.0

Truck had not been cleaned from prior use. Cab was muddy and food remnants in cup holder area of dash. Box of truck needed swept before use. Physical & mechanical condition of truck were good.

TODD R 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M 
Rating:
5.0

Eric does a grea job!

Troy F 
Rating:
5.0

Customer did not leave a comment.

Lewis B 
Rating:
5.0

Nothing could have been better!!’

Jerry Q 
Rating:
5.0

I think you did fine thanks

EDWIN W 
Rating:
5.0

Great working with this site! Plan to use on a regular basis.

Nathan S 
Rating:
5.0

Customer did not leave a comment.

John V 
Rating:
5.0

It was so nice to be able to pick this UHAUL up locally. Friendly service all the way around!

Brandy A 
No reviews have been submitted for this location.
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