Customer Reviews for Parsch Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Parsch Automotive

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Patrick M. on

Rating:

Customer did not leave a comment.

RICK P. on

Rating:

Customer did not leave a comment.

Denver J. on

Rating:

Customer did not leave a comment.

CINDYI S. on

Rating:

Excellent service and great truck.

David B. on

Rating:

Customer did not leave a comment.

CINDA Y. on

Rating:

Customer did not leave a comment.

MAURICIO G. on

Rating:

Great Service!

Jeffrey Z. on

Rating:

Excellent People to Deal With just Great

Jacob Z. on

Rating:

Customer did not leave a comment.

THOMAS L. on

Rating:

My favorite place to rent uhaul and I rent a lot of uhauls

Louisa D. on

Rating:

Customer did not leave a comment.

Rudy J. on

Rating:

Of all the years ive been renting trailers from Uhaul the last rental from Parsch's went to hell in a handbasket. I rented the trailer on Monday 1/21/19 and returned it the same day. I shoveled snow out of the trailer when I picked it up which was not a big deal we live in Michigan. I pulled the trailer out of the snow & hooked it up myself, again no big deal.The trailer was used to move cheerleader matts from one building to another a mile away and nothing else. Brought the trailer back later that evening, dropped it off, same girl who cashed me out checked me in. She asked me to drop the trailer in the lot next to the building so I did. Temps were extremely cold outside and sleet/snow was coming down. To my surprise I get a phone call on Friday 1/25/19 from the same girl at Parsch's who cashed me out & checked me in and in her words tell me this, "my boss says hes going to charge you for a dirty trailer or you can come wash it now & bring it back". I told her I did nothing to that trailer to make it dirty, I hauled clean cheerleader's matts. She tells me the trailer is dirty on the outside. I informed her its probably road salt & sleet from the weather. She tells me you need to come & wash it off. I ask her why she is calling me 4 days later to inform me about a dirty trailer & who out of their right mind is going to wash a trailer from the outside in sub freezing temps, drive it on a road that is covered in snow, sleet, & salt and bring it back to you perfectly clean. She said "it does not matter, you are responsible because you signed & if you don't do it we will charge your card & I tried calling you on Tuesday". Checked phone history & no message & nothing on the caller ID showing a missed call from Parschs. Uhal, you guys have a problem with this location because all common sense seems to go out the door with these people. Ive rented from you guys for years and multiple times a year & have never been accused of this. I'm pretty sure I will rent from Uhaul again (unless something crazy happens with this) but I will never deal with Parsh's again. Extremely rude & unprofessional. I hope not to see a charge on my card.

DENISE S. on

Rating:

Customer did not leave a comment.

Dale M. on

Rating:

Customer did not leave a comment.

RANDY E. on

Rating:

Customer did not leave a comment.

Noah B. on

Rating:

My problem isn't with this location. It was the fact that I made my reservation 6 days in advance with the uhaul location where my storage unit was, and the day before it was moved to a uhaul 35 miles away from there I was told "there were no trucks available at my requested location" when I got back to my requested location there was 3 26' trucks sitting there that weren't being used. I am completely annoyed that I had to drive an hour and a half out of my way when there was THREE trucks sitting there.

Jason S. on

Rating:

Very pleasant experience. Wish trailer was bigger but it worked. Was in and out with trailer in no time.

Robert P. on

Rating:

Customer did not leave a comment.

Mark D. on

Rating:

Customer did not leave a comment.

RICK K. on

Rating:

Steering loose, wonders.

LORI R. on

Rating:

Customer did not leave a comment.

RICH R. on

Rating:

Very friendly personable attendant.

David B. on

Rating:

Nothing you could do would improve my experience. The staff was very helpful, knowledgeable, and friendly.

jim H. on

Rating:

Customer did not leave a comment.

JOSEPH R. on

Rating:

Make sure the suspension is in proper working order. It caused my items to become damaged due to the excessive bouncing

ben K. on

Rating:

Customer did not leave a comment.

ROBERT M. on

Rating:

Customer did not leave a comment.

Steve V. on

Rating:

Great customer service both on drop off and pick up.

Anthony O. on

Rating:

Customer did not leave a comment.

ROSEMARY D. on

Rating:

The serve is great. Keep doing what your doing.

jeff T. on

Rating:

Need more space to park when returning truck/trailer

PETRISSE D. on

Rating:

Customer did not leave a comment.