Customer Reviews for Parsch Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Parsch Automotive

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Joe W.
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Nothing

mary elizabeth S.
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Customer did not leave a comment.

Mike S.
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Customer did not leave a comment.

THOMAS PATRICK L.
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Customer did not leave a comment.

Russ M.
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They are great people and easy to talk to.

HEIDI LYNNE N.
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Hitch and ratchets were rusty and needed to be replaced. Straps were frayed and also needed to be replaced. Trailers were not kept on site. They are at a piece of property just down the road and it was all muddy and flooded.

THOMAS PATRICK L.
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Customer did not leave a comment.

JAMES C.
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THOMAS PATRICK L.
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Customer did not leave a comment.

DAVID FRANK M.
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Both Grand Blac and Imlay city was amazing... Uhaul itself was horrible

THOMAS PATRICK L.
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Customer did not leave a comment.

THOMAS PATRICK L.
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Customer did not leave a comment.

jeff N.
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THOMAS PATRICK L.
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Customer did not leave a comment.

George F.
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Make sure to not decline the location request!

Erich M.
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Customer did not leave a comment.

THOMAS P.
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The best place to rent Uhaul

Robert D.
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you charged me 70.00 for 3 hours plus 14.00 insurance fee and 15.00 gas what a rip off fuck uhaul

Brenda T.
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Perfect experience

MARK E.
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Great experience with Parsch

Peter james J.
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Customer did not leave a comment.

tom L.
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Trudi M.
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Rebecca and I believe the young man's name was Jay, were AWESOME! It's really nice to see such EXCELLENT customer service out of these two young individuals, you just don't see that too much now days with the younger generation. Both Rebecca and Jay went above and beyond and I truly appreciate them both, I hope this gets back to their Manager. Thank you.

Cheryl V.
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Customer did not leave a comment.

Thomas L.
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Thomas L.
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Thomas L.
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Thomas L.
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Kenneth C.
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Service was great. Keep up the good work.

Brian M.
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When a rented vehicle breaks down after renting do not inconvenience your customer with having to wait 5 hours to pick up vehicle and offer to have another truck delivered to site ASAP so customer can continue with their move.

JOE O.
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Customer did not leave a comment.

Mark D.
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N/a

Andrea S.
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Imlay city never again , wrong price and put it in wrong info and customer service horrible the girl was nice the guy was horrible

Rockne F.
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nothing

Ryan K.
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Customer did not leave a comment.

Rebecca L N.
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Stay as they are, friendly.

MARK S.
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It would have been nice for the truck to be at the rental site and not down the road in different parking lot. It would have been nice to be right at the facility.

Patrick M.
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Customer did not leave a comment.

RICK P.
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Denver J.
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CINDYI S.
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Excellent service and great truck.

David B.
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Customer did not leave a comment.

CINDA Y.
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Customer did not leave a comment.

MAURICIO G.
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Great Service!

Jeffrey Z.
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Excellent People to Deal With just Great

Jacob Z.
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Customer did not leave a comment.

THOMAS L.
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My favorite place to rent uhaul and I rent a lot of uhauls

Louisa D.
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Customer did not leave a comment.

Rudy J.
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Of all the years ive been renting trailers from Uhaul the last rental from Parsch's went to hell in a handbasket. I rented the trailer on Monday 1/21/19 and returned it the same day. I shoveled snow out of the trailer when I picked it up which was not a big deal we live in Michigan. I pulled the trailer out of the snow & hooked it up myself, again no big deal.The trailer was used to move cheerleader matts from one building to another a mile away and nothing else. Brought the trailer back later that evening, dropped it off, same girl who cashed me out checked me in. She asked me to drop the trailer in the lot next to the building so I did. Temps were extremely cold outside and sleet/snow was coming down. To my surprise I get a phone call on Friday 1/25/19 from the same girl at Parsch's who cashed me out & checked me in and in her words tell me this, "my boss says hes going to charge you for a dirty trailer or you can come wash it now & bring it back". I told her I did nothing to that trailer to make it dirty, I hauled clean cheerleader's matts. She tells me the trailer is dirty on the outside. I informed her its probably road salt & sleet from the weather. She tells me you need to come & wash it off. I ask her why she is calling me 4 days later to inform me about a dirty trailer & who out of their right mind is going to wash a trailer from the outside in sub freezing temps, drive it on a road that is covered in snow, sleet, & salt and bring it back to you perfectly clean. She said "it does not matter, you are responsible because you signed & if you don't do it we will charge your card & I tried calling you on Tuesday". Checked phone history & no message & nothing on the caller ID showing a missed call from Parschs. Uhal, you guys have a problem with this location because all common sense seems to go out the door with these people. Ive rented from you guys for years and multiple times a year & have never been accused of this. I'm pretty sure I will rent from Uhaul again (unless something crazy happens with this) but I will never deal with Parsh's again. Extremely rude & unprofessional. I hope not to see a charge on my card.

DENISE S.
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Dale M.
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RANDY E.
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Noah B.
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My problem isn't with this location. It was the fact that I made my reservation 6 days in advance with the uhaul location where my storage unit was, and the day before it was moved to a uhaul 35 miles away from there I was told "there were no trucks available at my requested location" when I got back to my requested location there was 3 26' trucks sitting there that weren't being used. I am completely annoyed that I had to drive an hour and a half out of my way when there was THREE trucks sitting there.

Jason S.
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Very pleasant experience. Wish trailer was bigger but it worked. Was in and out with trailer in no time.

Robert P.
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Customer did not leave a comment.

Mark D.
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RICK K.
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Steering loose, wonders.

LORI R.
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Customer did not leave a comment.

RICH R.
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Very friendly personable attendant.

David B.
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Nothing you could do would improve my experience. The staff was very helpful, knowledgeable, and friendly.

jim H.
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Customer did not leave a comment.

JOSEPH R.
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Make sure the suspension is in proper working order. It caused my items to become damaged due to the excessive bouncing

ben K.
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Customer did not leave a comment.

ROBERT M.
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Steve V.
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Great customer service both on drop off and pick up.

Anthony O.
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Customer did not leave a comment.

ROSEMARY D.
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The serve is great. Keep doing what your doing.

jeff T.
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Need more space to park when returning truck/trailer

PETRISSE D.
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Parsch Automotive is a great location and the truck was clean. Picking up and dropping off the U-haul was no hassle.

Terry M.
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Rebecca the young lady that help during the entire process was great.

David B.
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Customer did not leave a comment.

Nicholas O.
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Customer did not leave a comment.

Sandra G.
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Had to keep checking the hitch and tightening it down and it had no right turn signal

THOMAS L.
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Customer did not leave a comment.

THOMAS L.
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Customer did not leave a comment.

ED S.
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I will NEVER use this location again! They clearly do NOT need my little business, but I will go out of my way to rent from UHaul using another location! In fact, I will tell my family and friends never to use this location for any of their services! I will continue to use UHaul when needed, but this location... I'll never return!

Heather S.
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Customer did not leave a comment.

James R.
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Customer did not leave a comment.

Robert C.
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Steve H.
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Robert D.
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Clean the trucks between use, and not charge the customer some B.S cleaning charge, when the truck is brought back in the same way it was received.

TERRI M.
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Customer did not leave a comment.

bill B.
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Customer did not leave a comment.

KERRY M.
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Customer did not leave a comment.

tom L.
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Remind the customers of the gas and how quick the needle goes down . It takes a lot of gas to do the job depending on the mles you go.

Ken J.
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The rental location and staff are great! However the truck I rented a Ford transit 9 ft cargo van is not capable of driving in any amount of snow. Do not rent this type of van if even 1” of snow might occur during your rental.

Lawrence G.
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Customer did not leave a comment.

JANE W.
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Great experience. The staff was excellent to deal with.

scott V.
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Super helpful, friendly and courteous.

ROBERT K.
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Even though I couldn't get the exact piece of equipment I wanted to rent, the personnel in Imlay City, Romeo and Sandusky were more than helpful in searching far and wide looking on my behalf. All three places were very courteous and professional. I would recommend their facilities to anyone in that area of the thumb!

Wyatt N.
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I think you need to offer BIGGER trailers. Inclosed or allow the biggest utility trailer for one way travel.

ERICA K.
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Customer did not leave a comment.

bob L.
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Customer did not leave a comment.

DEREK R.
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Customer did not leave a comment.

Samantha S.
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Trailer had greasy residue on floor which then transferred to my furniture.

ALEX C.
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Customer did not leave a comment.

Danielle D.
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I will never rent one again from uhaul I want my money back 3132837956

Chaundra S.
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There needs to be additional staff. At the time of my rental there was only one young lady assisting me and she had to keep stopping my rental process to handle the gas/grocery sales and answer phones. A process that should have only took 10 minutes took over 25 minutes (I had already received online).

Janet C.
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The windshield wipers did not work on the truck, which made my normally 6 hour trip 8 hours because I had to keep stopping because of the rain.

douglas S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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