They showed me on a printout where to leave the fuel (1/8 tank above 1/4) but when I got to the truck it was at 1/4 tank.... I took a picture and left the gas at 1/4 tank and still got charged for 3 more gallons ($20) worth of fuel. Box of truck hadn't been swept and I also returned it cleaner than found. Overall not a terrible experience, but it's just a mom and pop type mechanic shop with a couple trucks down the road in what appears to be a construction lot... they quoted me $70-80 and the total charge ended up being $130+. While they were conveniently located next to a storage unit I was using, I'm not sure I was charged fairly and it simply isn't worth the time to get it right. In the future, I'd deal with a legitimate uhaul location and just find a spot closer to drop the truck rather than a provider who requires it to be returned. That is all.
Joseph M
Parsch Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Imlay City, MI 48444
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How U-Haul Reviews WorkPlenty of space, the staff was friendly and helpful.
Trudi CThe location was horrible. Having to go to a lot was horrible. I set my drop off location but uhaul changed it. Or the lady at the counter did. I had to drop it off somewhere else. The lot at the place I dropped it off at was full and i had to park it in a weird spot. There were also a bunch of vehicles with people in the way. I was also charged the cleaning fee and I did not leave it a mess. It was a rip off.
Jacayla BFantastic
BRIAN SAwesome-thanks
JEFFREY D