Truck engine rev'd up to 4 or 5 RPM everytime the brakes were applied.
Karen T.
Customer Reviews for Partz Store Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The woman at the counter is rude, and inattentive to uhaul customers. More interested in helping walk in customers for auto parts than providing service to people who have appointments. Rushed thru contract while talking to other customers on the phone.
Shelly P.The owners of the company that is a U-Haul rental service company representative are very good and curtious to their customers and they will be glad to help you out with your needs. U-Haul always has rental vehicles available for you to use for whatever needs you have to haul your stuff to and from where you need to go. The vehicles are always in great condition and never need to worry about break down and if the vehicle does break down they are quick to get another one for you so you can get on your way. The rates are very good for the use of the vehicles and the U-Haul people are very friendly and they are very good to show you how to use the vehicle and any other equipment that you need to use to get your job done.
Frank G.The ladies at this place go above and beyond to help you in anyway they can. Excellent service, extremely helpful and professional. I will always drop off at this location and I rent a lot of trailers in a year.
Shawn H.Keep up the great work!
JESUS O.Location and willing to help.
Larry S.Wonderful people. This is your example to hold up for other locations.
Dennis C.Manager very thorough and helpful in hitching trailer up.
Ronald P.On the ball!
john J.Very nice staff. Made the return east and smooth.
Ryan N.Outstanding people very helpful.
Anthony T.Fast efficient very polite
Eric P.Awesome experience the lady was extremely helpful and super nice! I would recommend this location again and again!
Marilyn S.Nothing for this location
William C.Joanne was very courteous, knowledgeable, and helpful. A real pleasure to do business with.
Mark M.Nothing it is best as is
William E.Be sure to inspect the equiptment
John G.Excellent customer service. Pleasant and helpful always.,
GRISEL G.I dropped it at uhaul in Jane Missouri
CARL C.Customer service was lacking, specifically the clerk's lack of friendliness and failing to have items reserved.
Cynthia H.Easy drop off!!
KAREN C.I just wasn't happy with the price 350 dollars for 190 miles and turned it in the same day. That was a little expensive when I rented an enclosed trailer cheaper than the car hauler.
Jeremy S.The equipment was clean, but the steering was pretty sloppy. Needs new tie rod ends I would think. Also, in the future, please do not purchase trucks with no cruise control. My goodness that trip sucked.
Steve M.Joann was a huge help and went over and beyond to help me.
Sharon B.Thanks!
Pat W.Joanne was excellent. She went over & above. It was hot but she worked to get us all set up
Debbra K.Great customer service. Helpful and polite as well!
Roy E.I had a great experience from the time I checked in to pick up truck until I returned it...
Sandra R.Very friendly and helpful
JEFFREY N.I did everything online to do mobile pickup. Get to location and was told they do nit do mobile pickup at that location. I had set up no insurance when doing it online and assumed it was being done same way in person. Did not realize that insurance was added without my consent until after I looked at what I was charged. Do not offer mobile pickup if it's not available at pickup location.
Timothy T.I never never go back the manager is rude and mean u guys suck u need train people better in customer service be more friendly like said never never go back
SHANNON G.JoAnn, very professional and helpful. I will not hesitate to go back to her for help in renting any equipment that I may need.
Magaly M.The lady at the counter was business like and nice.
Stuart H.Joanne was GREAT and really helped me out when the other U-Haul location and service center could not (specifically Leslie in the Memphis Service/Schedule Center. She was rude and not helpful at all. but Sharon in the Memphis Service/Schedule Center was great as well).
Geneva S.Staff was friendly and helpful.
Mike B.Our rental experience at this U-Haul location in Ash Flat, AR was a very positive experience. An employee named JoAnne went out of her way to get the equipment we needed when we needed it. We observed her working with other customers while we waited. She is a very hard worker with excellent customer service!
Pat W.Great customer service
Richard K.Friendly staff!
David C.Good people and good service. Now your other service center at Hardy, Ar- i wouldn't send my worst enemy to. Rude, disrespectful, lier's
Rick M.We asked for a 7am pick up. When we got there, she said she needed to open up her store first, then we could pick it up. Shouldn't set up 7am pick ups if they're not available until later.
Marion F.Staff very friendly
Jeff T.great work thanks
lonnie M.Joann went above and beyond helping us get the equipment needed after not being able to pick up a reserved truck the afternoon before at the uhaul location in Hardy, ar. I will definitely be doing business with her in the future.
Robert C.Very helpful and convenient.
gloria E.Easy quick return.
donald H.Lower milage rates
BONNIE N.Extremely nice owner, called to check on us during icy weather, very personable and caring.
Shawn H.Nothing. The location was very helpful and friendly.
GARY H.Great Location always Helpful, She does her best to make sure everyone at her counter and calls in are satisfied. 10 stars.
Louis L.Great experience. The lady at the counter was very helpful. Thanks
BRYAN R.The staff had the trailer ready and staged for easy hook up and go. Very friendly, will use them for any future needs
LINDA M.Great customer service here as well. We had a pleasant experience with both locations.
JESSICA Y.