Customer Reviews for Patriot Towing
(U-Haul Neighborhood Dealer)

1,395 reviews

2906 S Main St   Salisbury, NC 28147

(704) 636-0473

Office Hours

  • Mon–Sun
    8 am–9 pm

Services at this Location:

Contact Us

(704) 636-0473

2906 S Main St
Salisbury, NC 28147

Services at this Location:

Office Hours

  • Mon–Sun
    8 am–9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The lady working was the absolute best. When I didn't know how to back the trailer up she come out and helped me. I've had to rent several uhauls to move and this in itself was the best location.

Kristen B. 
Rating:
5.0

Customer did not leave a comment.

NATASHA C. 
Rating:
5.0

Good people to work with.

MARK H. 
Rating:
5.0

Really nothing,, everything was great.

James S. 
Rating:
4.0

Customer did not leave a comment.

Steven P. 
Rating:
5.0

Customer did not leave a comment.

Ricki M. 
Rating:
5.0

Customer did not leave a comment.

Vicki G. 
Rating:
5.0

Great service & very friendly

Todd P. 
Rating:
5.0

Great people. Great service.

MANUEL C. 
Rating:
5.0

I forgot her name, but she was knowledgeable, pleasant and friendly. She has very good customer service quality. I will be renting again very soon.

roxanne S. 
Rating:
5.0

Very friendly and easy to work with

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

Greg M. 
Rating:
5.0

Holly was very helpful and explained all details throughly.

Doris C. 
Rating:
5.0

Customer did not leave a comment.

Alejandro C. 
Rating:
5.0

Customer did not leave a comment.

Shannon M. 
Rating:
5.0

The only issue was I paid for a handtruck and it was not in the truck. I am expecting a refund of this.

Crystal G. 
Rating:
5.0

Customer did not leave a comment.

MONIQUE H. 
Rating:
3.0

Customer did not leave a comment.

ADRIAN H. 
Rating:
5.0

Great! excellent service and professional team

Eladio R. 
Rating:
5.0

Customer did not leave a comment.

Felix B. 
Rating:
5.0

Customer did not leave a comment.

ERIKA T. 
Rating:
5.0

Everyone at Patriot Towing is great. Recommend highly

MANUEL C. 
Rating:
5.0

Nothing to add here-great customer service

David W. 
Rating:
1.0

Customer did not leave a comment.

Morrison S. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Everything was fine

Donna W. 
Rating:
5.0

Customer did not leave a comment.

Rafael C. 
Rating:
5.0

The rental person was very friendly and helpful. The truck was well maintained and ran fine. Pleasant experience all around.

Alan W. 
Rating:
5.0

Been here twice the lady at the front is a sweetheart and pleasure to do business with

Richard C. 
Rating:
5.0

Customer did not leave a comment.

STEVE Y. 
Rating:
5.0

If you ever need to rent a Uhaul truck then I highly recommend Patriot Towing. Everyone was very nice, friendly, polite and helpful. I couldn't have asked for a better experience renting from them and I am truly thankful for helping make my move much easier and worry free!

William S. 
Rating:
5.0

Customer did not leave a comment.

Shontae H. 
Rating:
5.0

Great service with good people.

James M. 
Rating:
5.0

Customer did not leave a comment.

Greg M. 
Rating:
4.0

Customer did not leave a comment.

Joshua B. 
Rating:
5.0

Everything was good

melissa H. 
Rating:
5.0

Customer did not leave a comment.

Dennis C. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
1.0

The first vehicle given did not have three seats which I told them I needed the second vehicle given to me had a cel on and I was told it was because of the gas cap if that was the case they could clear the code and it would not come back on however it was still given to me with a check engine light this was not safe for my family and is not in any way acceptable

Heather G. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Friendly and all around great experience

Rainey Q. 
Rating:
5.0

Thanks

gregory C. 
Rating:
5.0

Customer did not leave a comment.

Lucas F. 
Rating:
4.0

Customer did not leave a comment.

Robin F. 
Rating:
5.0

Customer did not leave a comment.

Willam M. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

Customer did not leave a comment.

Elder R. 
Rating:
2.0

Had a 26' truck and car hauler. The lot was pretty full, so didn't have enough space to park in lot. There was no one around (lunchtime). It would be helpful to have more details around entry and parking at any uhaul location since most renters are inexperienced with big trucks. Just a thought…

Ann H. 
Rating:
5.0

Give a discount for renting it every week

Christopher W. 
Rating:
4.0

Parking was a challenge. Making designated customer parking would make for a better customer experience.

Tony M. 
Rating:
5.0

Customer did not leave a comment.

jim K. 
Rating:
5.0

Have used this location several times and it's the only one I'll go to . Excellent service . Thanks

BRYAN S. 
Rating:
5.0

A

RUTH M. 
Rating:
5.0

Customer did not leave a comment.

Wayne W. 
Rating:
4.0

Customer did not leave a comment.

Jewel H. 
Rating:
1.0

Stacy did NOT have my paperwork and I reserved a truck in advance. Two front tires were low in air, 42 psi and 48 psi. I found air after checking three gas stations. This could have caused an accident. You bet that I and informing my friends of this poor business. I rented this truck in Salisbury, NC.

Carolyn B. 
Rating:
5.0

Customer did not leave a comment.

CANDACE W. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth F. 
Rating:
5.0

Customer did not leave a comment.

Rondan G. 
Rating:
5.0

Customer did not leave a comment.

Chris A. 
Rating:
5.0

When we pulled in, worker meet us outside before I could get out. Should us where to park it and was in and out in 5 mins.

Andrew C. 
Rating:
5.0

Excellent service. Thank you.....

PATRICIA C. 
Rating:
5.0

Lady at the front desk very nice and helpful

walter S. 
Rating:
5.0

Great costumer service.

James M. 
Rating:
1.0

You charged me double and I don't have time to dispute it!!!! Never again!!!!!

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Marlon S. 
Rating:
5.0

Customer did not leave a comment.

Demarcus C. 
Rating:
5.0

Professional, easy, prompt

Kina D. 
Rating:
4.0

Nothing everything was great

Lisa C. 
Rating:
5.0

Customer did not leave a comment.

Laqueena G. 
Rating:
5.0

Customer did not leave a comment.

amy F. 
Rating:
5.0

Tell them about the emergency brake lol I spent a whole day telling myself I can drive something big and couldn't find the emergency break and how to take it off I instantly felt defeated… there should be a UHaul for dummies booklet

Deyre H. 
Rating:
5.0

You guys did great. It was hassle free, I loved the dolly with a strap. I used it the most. When I rent from enterprise, one thing I love is the fuel option, it's one less thing I have to worry about. Other than that, the experience renting with igual was once again, great.

Guillermo R. 
Rating:
5.0

Customer did not leave a comment.

Marion J. 
Rating:
5.0

Staff were very friendly and extremely helpful. I had a very good experience.

ERIC E. 
Rating:
5.0

Customer did not leave a comment.

Claire R. 
Rating:
5.0

Customer did not leave a comment.

Pamela M. 
Rating:
5.0

Customer did not leave a comment.

Matthew T. 
Rating:
5.0

Customer did not leave a comment.

Ricki M. 
Rating:
5.0

Super friendly and helpful hooking up the rental trailer. Definitely recommend them to friends and family

Kevin H. 
Rating:
2.0

Overall experience with the order was awful

Julian L. 
Rating:
5.0

Customer did not leave a comment.

Chad B. 
Rating:
4.0

Customer did not leave a comment.

Chad B. 
Rating:
5.0

Just make sure that the vehicles don't smell like cigarettes. Holly was awesome!!

Sonya E. 
Rating:
5.0

Very friendly and accommodating staff. Trucks were clean and well taken care of. Will use them again and highly recommend their service!!!!

Jane A. 
Rating:
5.0

Great and friendly service representative

Jhibielis V. 
Rating:
1.0

Cramped, run down, no place to pak

Derek C. 
Rating:
5.0

Very good service

William W. 
Rating:
5.0

Customer did not leave a comment.

Keith R. 
Rating:
3.0

Mistakes made in our 1st reservation, in the 2nd trip the employees loaded our vehicle onto a auto transporter without a rear chain. The mesh straps came off one of the wheels during our trip, they had not been tightened enough. We were lucky to not have an accident. Friendly service, but not professional

James E. 
Rating:
3.0

Customer did not leave a comment.

Christopher S. 
Rating:
3.0

Customer did not leave a comment.

Todd C. 
Rating:
5.0

Customer did not leave a comment.

Antwon T. 
Rating:
5.0

Customer did not leave a comment.

Samuel S. 
Rating:
5.0

Customer did not leave a comment.

Dennis E. 
Rating:
5.0

Great customer service again. Very friendly and helpful.

James C. 
Rating:
5.0

Customer did not leave a comment.

Trae C. 
Rating:
5.0

Thank you!

vicki T. 
Rating:
5.0

Always courteous and going the extra mile to make the moving experience better.

MARLA F. 
Rating:
4.0

Customer did not leave a comment.

Mervin L. 
No reviews have been submitted for this location.

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