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DEBORAH G
Customer Reviews for Pauls Bargain Shop & Snack Bar
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lance was very helpful
BILLY BGreat customer service. Owner was very nice and helpful. Thank you! Will definitely use his shop for future renting.
Corey Mlocation and reps were awesome but the uhaul app is uselss, the app kept crashing on my phone, then kept asking me to sign in.
ALEX HService was excellent equipment was pretty good but we did have an issue with our car dolly. One of the locking pins for the skids/ramps was missing and zip tied into place but we failed to notice it until we had loaded the truck and we’re ready to load the car. we were able to get it to our destination reported The U-Haul dropped off, said they would take it out of. Mahalo, Everything.
Alfred DPaul’s U-Haul representative was highly professional, detailed oriented and a great communicator! Excellent job, hope to be able to rent here again soon! Best regards, Jim B. Walnutport, PA
Jim BPauls Bargain shop has the best customer service I HAVE EVER HAD!!! I recomend them highly, Super friendly and helpfull, no matter what time you show up!!!! Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Emmanuel MKeep up the great work
Jeremy RThe neighborhood is a little scary for those dropping off vehicles after hours. I did not go into the building so I cant really rate the location overall.
Neira AThe location is a small local store where they sell old used stuff, it is dark inside with not lights on, dirty and smells dog because they have a dog inside. You won’t find what you need in that particular store.
Jesus FThe guy who helped me was very friendly and helpful.
ANTHONY CThe store is a cluttered thrift shop. The store owner is very nervous and socially awkward which makes the interaction uncomfortable. He’s relatively nice but not overly helpful. Thankfully the drop off process is easy enough it doesn’t take long.
Jennifer WExcellent!
DAN NOkay
Wesley ENo personnel were at the location. I had returned my dolly to,the location where I picked up, the trailer since I did not need it at my destination. I would not have wanted to leave the dolly in an open trailer in a parking lot with other businesses. I will not use that location again.
Lori WHelpful and pleasant to work with while getting checked out.
Guy TExcellent and friendly service!
RoseMary KThe attendant was very attentive, kind and helpful. The place doesn’t have an area to wash equipment that is probably why the truck had dry mud on it.
MIGUEL RTruck was dirty when I received it. The cargo was dirty and had to swept could use a good wash with water. The cab was dirty as well it had crumbs and Liquid stains. The truck didn’t run too smooth it definitely needs a tune up.
Mark MVery nice and patient after-hours service representative. Thank you!
VivianG HNone
GILBERT DThe people were really nice .
NATASCHA PShop seemed sketchy. Guy was nice and helpful.
MICHAEL LClean the vehicle between users
MARK AHad no issue. Called the after hours number and he told me to go ahead and drop it.
JOLLY SAll good
mario sGreat service and friendly.
Keith TGreat customer service and genuine. Definitely will return.
Anna EThe attendant was great, the level of customer service was great.
Leonel MGreat service great people. I will definitely use them again
Juan CTheir hours of operation are not customer friendly opening @ 10 AM My truck was suppose to have have blankets it did not and with them not being open for another 2 hours made it extremely difficult. Your customer support actually hung up on me while I was trying to resolve the blanket issue Wow! I will say Sid at the sight did go out of his way to make it right once he knew the situation @ 10:00 AM. Overall I have found U-Haul only to be as good as the local site and there online and phone support is suspect. To top it all off they tried to send me to a site that had no U-Haul services at all for drop off I have the text to prove it and when I called customer support they verified the bogus address!!!!!!!!!!!! Luckily I knew I would get great service at 1901 Eubank NE and requested the switch and got great service. I don't plan on moving anytime soon, but I would be wary of U-haul unless I knew the location.
Mark ROpen parking, easy access to drop off and pickup trailers.
BRENT KExtremely helpful and courteous. The next time I need a rental, I will be coming here.
Richard GThe one who set the pick up location never asked what time I needed the truck, sending it to the location which opened the latest in the city.
Jonathan LI REQUEST PAULS FOR A REASON. THEY ARE ALL VERY PROFESSIONAL AND FRIENDLY. GREAT JOB
cindy bDid was awesome! Thank you!
Douglas SIt was a pleasant experience great customer service.
Larry LThey did not have an electric crossover for flat 4-pin for round receptacle. She did call another rental location in town, and I had buy this crossover,
Rex MThe brake fluid was overfilled, causing a few problems. We were also supposed to have a discount applied, but it never was so we had to pay full price.
Hunter FSid was extremely helpful and great to deal with
Stacy WKen was awesome! I will recommend always!
thomas kMy service guy was great. The location was closed when I returned the equipment. I did have a hard time getting the trailer to release from the hitch. It would have been nice if the equipment was updated and had a crank wheel fir easier release.
Chris N