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Armando H.
Customer Reviews for Pauls Bargain Shop & Snack Bar
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Helpful and pleasant to work with while getting checked out.
Guy T.Excellent and friendly service!
RoseMary K.The attendant was very attentive, kind and helpful. The place doesn't have an area to wash equipment that is probably why the truck had dry mud on it.
MIGUEL R.Truck was dirty when I received it. The cargo was dirty and had to swept could use a good wash with water. The cab was dirty as well it had crumbs and Liquid stains. The truck didn't run too smooth it definitely needs a tune up.
Mark M.Very nice and patient after-hours service representative. Thank you!
VivianG H.None
GILBERT D.The people were really nice .
NATASCHA P.Shop seemed sketchy. Guy was nice and helpful.
MICHAEL L.Clean the vehicle between users
MARK A.Had no issue. Called the after hours number and he told me to go ahead and drop it.
JOLLY S.All good
mario S.Great service and friendly.
Keith T.Great customer service and genuine. Definitely will return.
Anna E.The attendant was great, the level of customer service was great.
Leonel M.Great service great people. I will definitely use them again
Juan C.Their hours of operation are not customer friendly opening @ 10 AM My truck was suppose to have have blankets it did not and with them not being open for another 2 hours made it extremely difficult. Your customer support actually hung up on me while I was trying to resolve the blanket issue Wow! I will say Sid at the sight did go out of his way to make it right once he knew the situation @ 10:00 AM. Overall I have found U-Haul only to be as good as the local site and there online and phone support is suspect. To top it all off they tried to send me to a site that had no U-Haul services at all for drop off I have the text to prove it and when I called customer support they verified the bogus address!!!!!!!!!!!! Luckily I knew I would get great service at 1901 Eubank NE and requested the switch and got great service. I don't plan on moving anytime soon, but I would be wary of U-haul unless I knew the location.
Mark R.Open parking, easy access to drop off and pickup trailers.
BRENT K.Extremely helpful and courteous. The next time I need a rental, I will be coming here.
Richard G.The one who set the pick up location never asked what time I needed the truck, sending it to the location which opened the latest in the city.
Jonathan L.I REQUEST PAULS FOR A REASON. THEY ARE ALL VERY PROFESSIONAL AND FRIENDLY. GREAT JOB
cindy B.Did was awesome! Thank you!
Douglas S.It was a pleasant experience great customer service.
Larry L.They did not have an electric crossover for flat 4-pin for round receptacle. She did call another rental location in town, and I had buy this crossover,
Rex M.The brake fluid was overfilled, causing a few problems. We were also supposed to have a discount applied, but it never was so we had to pay full price.
Hunter F.Sid was extremely helpful and great to deal with
Stacy W.Ken was awesome! I will recommend always!
thomas K.My service guy was great. The location was closed when I returned the equipment. I did have a hard time getting the trailer to release from the hitch. It would have been nice if the equipment was updated and had a crank wheel fir easier release.
Chris N.Exemplary customer service and friendly gentleman at this location. My renting experience from start to finish could not have been better.
Stewart C.He was very nice and helpful.
Debbi K.Sid was very helpful and provided a wonderful experience.
Gerardo C.Sid was extremely helpful, friendly, and knowledgeable. I would definitely rent a uhaul from here if needed in the future
Gary J.Great Customer Service. Professional individual.
JAMES C.It was ok
ROCIO P.Very helpful to customer.
HENRIETTA J.Not really a good location, parking lot and a bit of a confusion on exactly where to drop off as phone number used did not match number on contract.
Dennis H.Paul was extremely helpful and knowledgeable regarding the equipment. He went above and beyond in helping and clarified information when asked. An excellent representative for the company.
Dorothy C.This vendor is very good! My phone support, where I actually made the order was confusing and even after mentioning several times that I wasn't sure when the trailer would be returned, asking if I kept it past 4 days, was it the same daily rate, ($19ish a day) and was told yes. Upon return, the total charge was much higher than expected. Not happy!
Mike A.Fast and excellent customer service
Joshua R.Get employee up to speed on the paperwork. Takes too long for contract setup. Have early operating hours. 10 am. in the morning is ridiculous.
santos A.