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James M
Customer Reviews for Paw Paws Groceries
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Attendant did not want to bothered with renting me she even tried to make me do it all online so she wouldn’t have to mess with it. If I wasn’t in a bind to have a trailer y’all would have not gotten my business. Why offer a dam service and then bitch about having to serve customers must have been because I was white in a black neighborhood highly dissatisfied with customer service!!!!!! Probably will never get business from me or my family again!!! Now the drop off buisness was great very nice people!
Tatum MVery run down appearance. Not inviting at all.
Gregory LMaybe have a UHAUL check in sign where people can perform the transaction. The lady handling the business was more than great and provided a simple and easy experience. Very convenient area.
William AThe store did not open as it was supposed to. Was there 1hr prior to my appointment & stayed over an hour for the store still not to open!
Kevin LWe love the location we picked the truck up from and we will be renting again from them. Great experience overall
Michael SThe location is remote therefore cell service was not great. It took 45 minutes to upload pictures of DL etc. that needs to be a pre- pick up during reservation process.
Jessica CDid not receive equipment as I ordered it and the location did not seem adequate for the purpose.
Robert SI was told when the truck was picked up that I was charged a deposit and it would be refunded when we dropped the truck off. The truck has way more gas in it that when it was pick up and was 100 % clean. I was then told I hadn't been charged a deposit that it was that price ro rent the truck. .... I was lied too!!!
Frantz FThe helpers were polite, efficient and on time!
Ted BIt was clean but the truck it's was needs a tune up. The oil gauge kept going down to 20 than back to the middle mark. The truck kept jerking and slowing down making a noise. Than I was charged for over a hundred miles when I only went 80. I won't be using this service ever again
Jasmine A