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BRADLEY D
Customer Reviews for Pennsl Pack & Ship
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sarkhan was very helpful and accommodating. Highly recommend this facility Pennsl Pack and Ship in Bethlehem, PA! -Michelle T
MICHELLE TThe staff were extremely helpful and pleasant. The vehicle was in excellent shape and I was able to accomplish what I intended to do with the cargo van. I would highly recommend this U-Haul location to anyone in the Bethlehem area.
ROBERT SThis location is run by the nicest most earnest people and I am a fan of their customer service. The van I rented was only somewhat clean and could have used a deep clean since there was sticky residue on the floor. They seem to have some issues with the key dropbox at this location and it was super confusing at the end of the rental time what to do. Very well meaning people here. They lent me their own hand cart when the official hand cart wasn't available. The U-Haul site features seem a little antiquated...
DANIEL HVery nice counter guy. I guess it’s a new place from what he said. It was an easy overall process. My only real bad comment would be that the location is an awkward to get out of. Not bad bad, but an awkward spot.
DAVID BGreat experience, would recommend this location to friends and family.
JAMES S