Customer Reviews for Permaclean LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Permaclean LLC

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joe W.
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Customer did not leave a comment.

jamia S.
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Customer did not leave a comment.

DANIEL K.
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There were smoked cigarettes in the ashtray. Vehicle smelled of smoke. Viper blade was Partially torn off. Vehicle took a long time to finally turn over and start each time.

Andrew D.
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Customer did not leave a comment.

Howard L.
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Customer did not leave a comment.

David R.
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Efficient, friendly and helpful service. Thanks!

William B.
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Agent was professional and friendly. No comments on improving.

Mark R.
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Customer did not leave a comment.

charles O.
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Customer did not leave a comment.

maria P.
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Customer did not leave a comment.

David S.
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Customer did not leave a comment.

Kim F.
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Tell me when I'm signing the forms that I'll have to take a picture of the vehicle when dropping off - or be charged extra. The guy didn't mention it and although it might have been in the paperwork fine print, he should have said something. Although I did receive a text, it was too late by the time I got it to go back and take a photo. I have rented U-hauls in the past, and thought the procedure would be the same. Guess not though. I am guessing the agent might NOT mentioned this on purpose, since it basically means that you get double what's charged for the truck when you charge the $20 “convenience” fee if a photo isn't taken.

RAYMOND F.
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Ok!!!

Camille M.
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I was so impressed by the rent by phone process. It was so seamless and easy to use - I was in a pinch and was able to rent/pick up in 15 minutes. I found it much easier than any in person experience I've had with U-Haul (not that they've been bad!). It is a great product and I will certainly be letting my friends know!

karl F.
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Easy and safe transaction. Very nice folks. I have rented many times before, and will continue to do so. Thanks again.

Joy P.
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Customer did not leave a comment.

Micha P.
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The instructions were overall pretty helpful. The one for locating the ID number on the side of the truck was a tad confusing. It said “bottom left side of truck” which could mean different things depending on which way you're facing the truck. I happened to be behind the truck, which made the instructions wrong. They were meant for if you're facing the front of the truck. No big deal. Minor improvement. :) thank you for the ease of use!

theodore W.
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The set up was nice. The gentleman even went out of his way to put aside something aside I left in the truck. Great service.

Don M.
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Not a good location and no help. The pickup process was way too long.

ROLANDO R.
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Everything was great and Ready Thank you !

Sarah S.
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Customer did not leave a comment.

ROLANDO R.
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N/A Very Good Job Thanks!

Aline L.
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U-Haul overpriced their customers doing this crisis with Covid-19 is crazy.

Marcus C.
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Customer did not leave a comment.

Brian O.
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Albert C.
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mark E.
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Anthony P.
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chris M.
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EASY GREAT EXPERIENCE

Ralph C.
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Customer did not leave a comment.

Paul L.
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Customer did not leave a comment.

Ferris G.
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Janette C.
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The person at the desk was not friendly and it was very hard to tell I was in the right area for drop off.

catherine M.
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Customer did not leave a comment.

Dean U.
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The truck I rented leaked and we had pouring rain and it got all over my belongings and antiques that I was bringing home, I'm not happy the truck that I was getting the last couple of times sat there the whole weekend and I don't understand why they gave me the worst truck ever

Steven R.
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It was a fantastic experience. The man helping us was so nice and it was a wonderful experience. We will be using them again. Thank you!

Dean U.
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I have been renting trucks for my move to Connecticut, and I have been getting the same truck it's brand new it's clean and it's very easy to do the online registration and pick up and return, I would recommend this U-Haul dealer very highly to any friends and family that need to get trucks from them, Dean

amenda R.
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Make sure there isn't garbage or belongings from previous persons in rental.

Rick V.
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Customer did not leave a comment.

Lisa M.
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Customer did not leave a comment.

MIKE M.
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Customer did not leave a comment.

Mary B.
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Customer did not leave a comment.

cindy M.
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Very good customer service and helpful information given in renting the truck. They were very informative and it was an easy return. People were very nice to deal with especially the lady on Saturday. I certainly would rent a u-haul truck again and recommend this place to anyone looking to use their services. Thank you

Rufus D.
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Customer did not leave a comment.

Timothy D.
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I have no thoughts on the subject, as they did a great job taking care of me.

ilya S.
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Customer did not leave a comment.

Jason O.
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Customer did not leave a comment.

Moriah V.
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Paul offers superior service. I could feel that just in hearing his voice message the day before when I called to see re renting a truck sans little advance notice. Although it was close to closing on Thursday, Nov 21, he rang me back. He was welcoming and attentive. On Friday, running late and calling to let him know that, he was reassuring. Moving is always stressful plus there had been a sudden death of a dear friend. When we arrived to get the truck, he greeted us warmly, tended to the rental in a very timely manner, and showed us to the truck. I appreciiate his attention to personal service and being ahead of the customer. He exudes experience and staying present the whole interaction. I highly recomend his superior service. Thank you. Moriah Vecchia

Rita M.
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Customer did not leave a comment.

Richard M.
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The guy that checked me in charged me for an extra day

Lynne C.
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Customer did not leave a comment.

Peter D.
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Customer did not leave a comment.

Lawrence G.
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N/A

RAYMOND F.
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Customer did not leave a comment.

sophie G.
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Frankie G.
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Excellent customer service. I always go there for my trucks or vans. Very friendly and helpful. Thank you

Jonathan B.
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Customer did not leave a comment.

Brad K.
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Customer did not leave a comment.

Emilia B.
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Paul might be the nicest man ever!

grace P.
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Nothing! This was as nice an experience as it could be...I bought tarps to cover load & needed something stronger to tie down load, so if you had rented ratchet straps as well as blankets, that would've helped, but overall VERY pleased.

timothy Z.
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This is the second time I've used this location.Both times,with two different people they were very professional and made sure I would be satisfied as I was. As far as improving, can't get a better experience than this.

Andrew L.
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Customer did not leave a comment.

Guy S.
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Billy A.
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Gabrielle F.
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the mirrors on the truck do not move, which is difficult for a short person, but the manager of the location was extremely reachable, friendly, and answered all of our questions.

steve C.
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Customer did not leave a comment.

Jennifer S.
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Customer did not leave a comment.

Judith A.
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Paige K.
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Heather F.
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Edward M.
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Happy with the service, but was not where I initially rented from. Was sent to this location to do availability and end up spending more then I intended do to mileage. Spoke to customer service and nothing was not. U-Haul will not be my first choice if and when I have to rent again.

jill B.
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Customer did not leave a comment.

Sean B.
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This trailer hadn't had a level 2 since April and I let the attendant check the lights and he said no problem Your all set. We'll come to find out the left blinker made the right light go on and the right blinker made the left blinker go on so I drove 2100 miles using backwards turn signals. I'm a former general manager of a Uhaul center and it's unacceptable that this trailer was dispatched. I dealt with it but it was tedious and uncalled for. I had no time to re wire the trailer myself. A discount credit on my Bill would be more sufficient at this time.

Kristin R.
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I WOULD NOT RECOMMEND THIS DUMP OF A PLACE TO MY WORST ENEMY. I SAT IN A 100 DEGREE 2x2 GLASS ENCLOSED JAIL CELL WAITING FOR 1.5 HOURS FOR THE COMBO LOCK TO GET THE KEYS TO THE UHAUL WHICH I PRAYED THAT I WOULD OBTAIN PRIOR TO COLLAPSING FROM A HEAT STROKE. TOOK 30 MINUTES TO GET A UHAUL REPRESENTATIVE ON THE LINE, WHO THEN HUNG UP ON ME RIGHT AFTER SHE PROVIDED ME WITH THE COMBO. THE DROP OFF LOCATION THEY PROVIDED ME WAS DIFFERENT THAN WHAT I SELECTED ORIGINALLY. I HAD TO PAY FOR THIS HEADACHE? THIS IS WHAT THEY CALL MOVING MADE EASIER?

Keith B.
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Professional and courteous

Delos J.
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Customer did not leave a comment.

John S.
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Customer did not leave a comment.

ian N.
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Outside mirror on passenger door needs to be tightened to prevent slipping out of position.

Angeles A.
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Customer did not leave a comment.

Jenny T.
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Everything was perfect!!

DAVID P.
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Everything was smooth and seamless for our drop off.

anne M.
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The truck wasn't a terrible mess, but there was trash in the cab from previous renters as well as dirt and broken glass in the back. We had to clean it before loading it. Overall a great rental and really convenient

TOM M.
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Customer did not leave a comment.

armen K.
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Customer did not leave a comment.

Peter S.
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Always nice to deal with, and efficient. No waiting.

Daniel F.
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distance between office/key drop off and truck drop off is far ... far enough that the office manager got in her car to drive to me to give me the keys (which defeated the purpose of me using the mobile app) and then had to walk that distance when I dropped the truck off because the key drop is in the office, not in the truck parking lot. Suggestion - put a key drop in the parking lot.

thomas P.
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No comments everything was great!!

JENNIFER C.
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Great amount of parking

Mark C.
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Customer did not leave a comment.

sal L.
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clean your trucks before you rent them out and make sure there aren't furniture pieces in it before you do so

Bruce P.
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I booked via internet at $77 for the rental. The local dealer wanted to charge me $180 for this rental. He had me call Uhaul central office to straighten this out. THat took over 15 minutes on my phone with Uhaul before they agreed to update the system to the agreed upon $77 rate. Also, the equipment was ancient. It was a 1982 trailer. It smelled like it had been used to haul trash. It smelled terrible!

Lindsey F.
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No visible signage to let us know where to drop keys. I had to walk the perimeter of the building in the rain, as we parked where all the other trucks were, but it was nowhere near the door to drop the keys

zachary K.
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Customer did not leave a comment.

charlotte B.
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Customer did not leave a comment.

John V.
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Customer did not leave a comment.

maryellen G.
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Customer did not leave a comment.

david M.
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Customer did not leave a comment.

papagiannopoulo S.
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Customer did not leave a comment.

Gregory D.
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I wanted to rent from here, but apparently the official U-Haul website booking made the reservation at a different location. I was taken care of at this location anyways

Gregoria C.
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Excellent service !!!

No reviews have been submitted for this location.

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