Customer Reviews for Personal Mini Storage Apopka

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Personal Mini Storage Apopka

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TODD L. on

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If they say the hours of operation at that facility start at 6:00 AM they should have someone there. The sign on the door said 9:00 AM which is not even close to what the hours were supposed to be according to the on-line ad

JENNIFER F. on

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Holly F. on

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Dropped off after hours when closed

Bradley H. on

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Vanessa S. on

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Robert E. on

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Robert D. on

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Edith Marcolina R. on

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My recent visit was awesome. Excellent service.

Caleb W. on

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Ramy M. on

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Mark D. on

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Daniel M. on

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Service was fantastic

Tod T. on

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Very wonderful experience, fun yet very professional service.

Charles M. on

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Charles M. on

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Eric H. on

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James G. on

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Excellent service. Friendly & helpful staff. Look forward to renting again in the future. ??????

Rebecca Anne W. on

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Brad, Johnathan, & lisa were all very professional & nice. This was my first experience renting a truck... Wish we had a slide out ramp/ it would have been easier to load & unload………………………………….

SHERRI F. on

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Brad and Lisa were amazing!

Carol B. on

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Jefferson S. on

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Loyda W. on

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Excellent Service and Excellent Experience. I highly recommend them!

Barbara L. on

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Excellent customer service.

Andre G. on

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Geovanni T. on

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Great Service because of the friendly Staff.

Richard K. on

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Super fast and friendly!!

JIM V. on

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The owners are great and accommodating... they made the experience much much better!!

Ray F. on

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Very professional and efficient. I would use them again.

John K. on

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My experience was great. Can't see how you could improve. The gentleman that helped me went out of his way to get me what I needed. He saved the day. I was and am truly grateful. John K

Ron M. on

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Mr. & Mrs. Steele are a wonderful team--rented here twice--each time, very friendly and helpful, both in-person and over the phone. Stayed late on Saturday until I arrived so I'd be able to move my family member's items that evening. Ron Mace

Gabriel M. on

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Cheryl C. on

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This was the best U-Haul experience ever, and I'm 59 yrs old and moved WAY too many times, lol. I will definitely come to this location again and recommend them to everyone. This couple was knowledgeable, professional, kind, friendly, and very helpful. A+ :)

West M. on

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It was all good. Thanks

Steve W. on

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GARY W. on

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Everything I needed and expected

Tom B. on

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PAUL L. on

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I have rented a truck from this location twice now. The people who served me the first time were professional and friendly, which is why I rented here the second time. I will be back a third time. :-)

Caleb W. on

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Cichele F. on

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Always super helpful & reliable

Rhonda S. on

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My rental experience was one of the best thus far. Everyone from the reservation agent to the rental store employees at the pick up location was very professional, caring and friendly! Thank you all for a wonderful experience.

Harry W. on

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Ada S. on

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Everything is excellent

John L. on

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Always can count on excellent service. Serve breakfast.

Ismael R. on

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Dan S. on

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Randy C. on

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Mark S. on

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Always consistent, Professional Customer Service!!!

Efrim F. on

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Donald D. on

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The team who run this location earned my repeat business this time (second time) and will continue. They are the most nicest, most helpful people. I highly recommend them.

William K. on

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Excellent people to do business with, they go the extra mile to help their customers.

Eugene B. on

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Nothing this location was awesome.

Tom V. on

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Kenneth K. on

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Ken B. on

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Brad & Lisa made sure I had what I needed at the best rate.

Juan C. on

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Great service from the staff!

Sherry B. on

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Lisa & Brad are excellent. Glad that they are a part of my life.

Jonathan M. on

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gary T. on

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Paul L. on

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pamela F. on

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Lisa B. on

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The location was awesome and so were the staff members on site. Very knowledgeable and helpful. Thank you.

Roy S. on

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Travis H. on

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This location was helpful except for the fact my reservation was inaccurate when it was made at the pick up location. This caused my drop off location to take it upon themselves to charge my account for an additional $120+ for no reason. When attempting to resolve this the blame was consistently passed off on other locations or area managers. The "area manager" never responded to any of my contacts to get it resolved and it took nearly 4 days to even get a response that wasn't "I'll pass this along/ or this is out of my cobtrol"... unacceptable service from U-Haul and I will never be using your business again in the future and will inform my friends and family to avoid it as well...

Dwight A. on

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Always a pleasure

Edward C. on

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This was probably by far the most helpful people I've ever dealt with when working with UHAUL. They explained everything in greater detail than any other representative (but not over bearing). I really enjoyed talking with them and would recommend them 100 times over.

GAIL R. on

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Love the location, but most of all love the employees. Brad, Lisa, and Theresa Rock!!! I have rented three times now and each time has been amazing. They care and they treat you with respect. “Like a sister....” Thank you AGAIN!

Jeremy M. on

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This location went above and beyond helping me with renting and loading my car onto the trailer. This is by far my best experience with U-Haul in the 10 plus years of being a customer.

James C. on

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GAIL R. on

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Nothing needed. Lisa and Brad are incredible! They help you before you even enter the building! I have rented from them last summer and again this summer. I feel like "family" and wish for you to know how lucky you are to have them as part of your team! Treat them well so they will work for you for many years to come! The world needs more good people like them EVERYWHERE!

deborah C. on

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We dropped off the truck after hours and it was difficult to find a spot to put the truck, very compact area

Kathryn M. on

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Outstanding service

Simon M. on

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Rosencran P. on

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Dwayne M. on

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Loren I. on

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Great

Terry D. on

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matthew E. on

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You have a super employee in Brad

Leonard K. on

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Could not be improved. Both Brad and his wife were friendly and helpful.

Philip P. on

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Elias R. on

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miraha R. on

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If you rent a uhaul from this location make sure you document clean truck before return. We swept the truck out and got charged a cleaning fee regardless.

Connor L. on

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Brad and his wife were amazing! They went above and beyond to help me out and really helped make my moving day painless.

Deborah N. on

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This is our tenant who does not have email but stated over & over how happy she was & gave me a big hug. Lisa

JOANNA H. on

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Excellent! Excellent! Superior experience with Lisa and her husband! Everyone needs to learn from them! Humble folks, professionalism to the ultimate level and a touch of kindness and human empathy to the clients!!!!! Love them

Vernada L. on

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Great staff great service..Thanks

Lynn E. on

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I WILL DEFINITELY USE THIS SERVICE LOCATION AGAIN. BOTH INDIVIDUALS I HAD CONTACT WERE VERY CORDIAL AND HELPFUL.

Moses N. on

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Everything went well.

Mel S. on

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My experience was terrific. Brad did a great job getting me set-up with the truck. Everthing was exactly as requested/ordered on-line and ready to go. I would recommend this location to anyone needing a one-day “hassle-free” rental (which is what I experienced).

JOSEPH P. on

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John L. on

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Good people to work with.

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Great location and great friendly people

URBANO R. on

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they charge a road insurance that Ive denied when offered to me.

BHEKIMPILO M. on

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Very friendly and helpful owner and his wife and also very effecient.

Edwin P. on

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GILBERT R. on

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Great job

K-Ci M. on

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Willi S. on

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Floyd S. on

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Easiest rental I've ever done, and the friendliest too.

SHIRLEY W. on

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SHAWN R. on

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The only thing i had concern with is the carrier bearing was clunking and the wiper blades looked good but did not wipe very well. they just skipped the procces was easy for both check in and out, thanks Brad