Customer Reviews for Personal Mini Storage BVL LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Personal Mini Storage BVL LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Madison E. on

Rating:

Customer did not leave a comment.

Miosoty O. on

Rating:

Customer did not leave a comment.

Roger L. on

Rating:

Todo exelente en termino general

Jean V. on

Rating:

Customer did not leave a comment.

Jairo C. on

Rating:

Muy amable y cordial el señor Julio

Edward T. on

Rating:

👍

Juan C. on

Rating:

Customer did not leave a comment.

Nicol G. on

Rating:

Excelente!

Karen F. on

Rating:

Customer did not leave a comment.

Antonio D. on

Rating:

Customer did not leave a comment.

Joel M. on

Rating:

Customer did not leave a comment.

Carlos C. on

Rating:

Customer did not leave a comment.

Grullon D. on

Rating:

Customer did not leave a comment.

Jonathan S. on

Rating:

Customer did not leave a comment.

Leandro R. on

Rating:

Customer did not leave a comment.

paulino R. on

Rating:

Customer did not leave a comment.

mohamed E. on

Rating:

Customer did not leave a comment.

Jorfran E. on

Rating:

Customer did not leave a comment.

Carlos R. on

Rating:

Customer did not leave a comment.

Patricia R. on

Rating:

Customer did not leave a comment.

Rosa O. on

Rating:

Customer did not leave a comment.

jean G. on

Rating:

Customer did not leave a comment.

Iris R. on

Rating:

Julio was very personable. He explained everything in detail and was very professional!

Kurt B. on

Rating:

Customer did not leave a comment.

iris R. on

Rating:

Continue providing the excellent service to your customers. I will definitely be reccomending your location to everyone I know. It was my first experience renting a truck myself for a move and you made it super easy, convenient and pleasant.

Jessica S. on

Rating:

The truck I rented ran well. The AC was a bit noisy. The attendant at the counter was very kind and personable. Give her a raise. She's a keeper.

Victor A. on

Rating:

Customer did not leave a comment.

Elizabeth D. on

Rating:

Representative at the location was very customer service friendly and helpful

wanda D. on

Rating:

Customer did not leave a comment.

Maria G. on

Rating:

Customer did not leave a comment.

Angel R. on

Rating:

Employee was very helpful and knowledgeable. Big props to him. Help me with tools and hooked up the dolly. A BIG shout out to him. Excelente person ??

kendrick S. on

Rating:

Customer did not leave a comment.

Lisa C. on

Rating:

Customer did not leave a comment.

Xiomara R. on

Rating:

Customer did not leave a comment.

Rosa R. on

Rating:

Customer did not leave a comment.

Jorge D. on

Rating:

Customer did not leave a comment.

efrain O. on

Rating:

They are very professional and great customer service

Luis A. on

Rating:

Customer did not leave a comment.

Jennifer R. on

Rating:

Customer did not leave a comment.

Ron H. on

Rating:

Both sites were excellent!

Wanda R. on

Rating:

Customer did not leave a comment.

Samuel D. on

Rating:

Customer did not leave a comment.

Jose B. on

Rating:

Have Julio run all your locations.

gladys F. on

Rating:

Customer did not leave a comment.

Gerardo A. on

Rating:

Customer did not leave a comment.

andrew B. on

Rating:

Customer did not leave a comment.

victor B. on

Rating:

Customer did not leave a comment.

Norelis T. on

Rating:

deliver the clean truck I only use it for 3 hours, and when I see my bank account they charged me 25 dollars more for cleaning the truck !!!! It's ridiculous, I went to claim and nothing was solved !!

Miranda C. on

Rating:

Customer did not leave a comment.

eli R. on

Rating:

Thanks to marla and julie for be a great team.

Luis D. on

Rating:

Customer did not leave a comment.

Mariah M. on

Rating:

Nothing julio was great ????

jose F. on

Rating:

Customer did not leave a comment.

Kleber S. on

Rating:

The man at the counter was kind and friendly.

vilmary C. on

Rating:

My only complaint is that the customer Service Rep made the advertencies regarding that they will charge me extra if I bring the truck with less than a 1/4 tank. They gave me the truck with less than a 1/4, I put $30 because I thought the truck will use it (nobody told me it does not require a lot of gasoline or just try with $10). I brought the truck with 1/2 tank and you have the policy to not reinverse the extra gas. How you are going to charge for less than 1/4 and not reinverse for more than that??

Jose R. on

Rating:

Customer did not leave a comment.

anthony R. on

Rating:

Give a quick overview on the operating of the equipment.

Louis R. on

Rating:

Customer did not leave a comment.

Hamid J. on

Rating:

Everything went well. No complaints.

Joseph P. on

Rating:

Very good

Leoncio Z. on

Rating:

I think everything was good. You need to continue the same way at that location.

DALIA C. on

Rating:

Customer did not leave a comment.

Angel B. on

Rating:

Customer did not leave a comment.

Joseph P. on

Rating:

V/G

JUAN M. on

Rating:

Todo fue muy profesional y Julio me atendio excelente.Muy agradecido.

Lazaro C. on

Rating:

Nice guy,very friendly

Donna S. on

Rating:

Customer did not leave a comment.

William P. on

Rating:

Customer did not leave a comment.

Luis P. on

Rating:

Customer did not leave a comment.

miroslavi M. on

Rating:

You issued me a 15 feet truck and it should had been 25 feet; for that mistake I had to do 2 trips and spent doble $$$$.

Melissa G. on

Rating:

Customer did not leave a comment.

Israel S. on

Rating:

Customer did not leave a comment.

DALIA C. on

Rating:

Great service!! Thank you!!

Tomas M. on

Rating:

Customer did not leave a comment.

David L. on

Rating:

Customer did not leave a comment.

Bruce P. on

Rating:

Everyone I dealt with, from Florida to Niagara falls, were great.

Wilfredo A. on

Rating:

Customer did not leave a comment.

William F. on

Rating:

Make sure the gas tank is full it is hard to distinguish how much gas you need to put in when you received the vehicle with a partial tank of gas

Juan S. on

Rating:

Julio excelente customers services, I recommend the store

JAVIER O. on

Rating:

all very well, 100% recommended!

Joel R. on

Rating:

Customer did not leave a comment.

ISODOR A. on

Rating:

Customer did not leave a comment.

Jorge L. on

Rating:

Customer did not leave a comment.

Marta F. on

Rating:

Customer did not leave a comment.

Maria G. on

Rating:

Customer did not leave a comment.

Gloria R. on

Rating:

Moving is a stressful event. I needed to change my pick up time at the last minute and Julio quickly put me at ease. He was professional, compassionate and provided advise on what size truck to rent and how to make my move easier. This man cares about customer service and as a result, this location has my loyalty and recommendation.

Bruce P. on

Rating:

Julio is the best......

carlos L. on

Rating:

i called to complain on be charge for two days ..i used only one day. The manager was very helpful and agreed to made the correct changes from wrong charge of $ 115.83 to $49.20 to be the correct one. A reversal was done on the $115.83 ...but today I had a charge back from U-Haul ...one for $49.20 which is the correct amount .....then a second charge for $95.28.... I will appreciate if the second charge be reversal back to my back.....Thank You my contact # 321-377-6175 Carlos London

Wilmarie C. on

Rating:

Customer did not leave a comment.

marina M. on

Rating:

Don’t charged to much,I pay to much $65

david P. on

Rating:

Customer did not leave a comment.

Manuel M. on

Rating:

me parece que se pasaron con el cobro me cobraron 25$ por limpieza y no se de que será que con esos 25$ van a lavar 5 camiones son unos descarados

Dave M. on

Rating:

I rented a tow dolly. One of the safety wheel tie down straps was torn 3/4 of the way across. The manager had been informed but said "don't worry about it". I bought insurance and risked it but I was concerned the whole time. I was also surprised that the location had no hitch balls; I had to leave, buy a hitch somewhere else, and come back.

Alberto S. on

Rating:

Customer did not leave a comment.

ismael T. on

Rating:

Customer did not leave a comment.

Eric O. on

Rating:

When my girlfriend and I arrived to pick up our rental truck, she asked to use the restroom. The clerk informed us that although there was a restroom on site, we were not welcome to use it. Something about what someone might put down the toilet as it is on a septic system?? I was clear in my displeasure with his policy and let him know I would not rent from his facility again. My girlfriend had to run out and find an offsite bathroom due to their policy. Not very customer friendly. I thought that U Haul might have minimum standards for their vendors to comply with, including the use of a restroom by paying customers.

ARACELIS R. on

Rating:

Customer did not leave a comment.

Jenny M. on

Rating:

Customer did not leave a comment.

john A. on

Rating:

Great service and no hassle adding additional days on the truck rental definitely recommend!

Greenwood C. on

Rating:

Customer did not leave a comment.