Customer Reviews for Personal Mini Storage Clermont 27

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Personal Mini Storage Clermont 27

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Dennis J. on

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heriberto G. on

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Great staff very friendly. Loved how clean this place was! Thank you.

Joseph R. on

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Type the correct customer email address.

Mathew B. on

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Both people working were great.

Urs T. on

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Jeff C. on

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Cheng J. on

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James D. on

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Jorge B. on

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John S. on

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Jeff S. on

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WALTER B. on

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Thomas P. on

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Lynne F. on

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Everything was ready for us when promised. Easy to find, clean facility. Would recommend and use them again.

Maria V. on

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Clean, pleasant people. Great doing business with them.

Carol B. on

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GREGORY W. on

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Paulo T. on

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Miguel C. on

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Walter L. on

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Very helpful great people

Lisbel R. on

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The guy at the store is very sarcastic talking to people. I did not had a good experience with him. Kathy was very polite and care about my needs. I will not recommend this place to no one. We do pay for our services is not free.

Mark J. on

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Did not like not having a U-Haul rep at the location. Also the van is was not well maintained and we could clearly tell it had been in an accident at some point. I will not use U-Haul truck share again.

Felipe G. on

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William E. on

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James G. on

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Great service! Will continue to do business there!

David D. on

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Everything was good.

Steven G. on

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Drop off service bordered on rude - guy was abrupt to both myself and other agent instore

Michael H. on

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Rick A. on

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Nice people who work front desk. They do everything they can to accommodate. A different story with vehicle maintenance and care. The vehicle would lock up when shut off and very difficult to get the turn the wheel to unlock. The windshield was covered with so many bug splats it was diffult to see. The driver side door had been damage making it difficult to shut. To cover the main things.

Ivan R. on

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Alexandra F. on

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Didn't get a credit for the non working ac

TRAVIS H. on

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Rick and Kathy were out of the office, which was only down side as I have an awesome business relationship with them. Very much value them and the services they provide for my company.

Jesus M. on

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Christopher P. on

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Kathy and Rick are very tentative to making sure everything is right and easy. Always an easy process

marsha C. on

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Glenda Q. on

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Very friendly people ?? big thumbs up! Very helpful.

Michael R. on

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AUDREY A. on

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Shermaine L. on

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Shermaine L. on

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Customer service was excellent

Sandra S. on

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Excellent service

Michael V. on

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They were amazing!! We walked in and they had the truck ready with our dollies on them already. It was in and out. I have never had that before usually its awhile before getting the truck. But, everything was smooth and it set us up for a great day!

Matthew M. on

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Everything was great, will rent again.

Francisco C. on

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Please tell us the truth and don’t lie about drop/pick!

Steven E. on

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Nicholas M. on

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Kourtney G. on

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The mobile verification takes a long time. We didn’t actually get approved and leave until 30 minutes past our reservation time, and then our 2 hour time slot wasn’t taken from that time, so we ended up with the U-Haul for only one and a half hours

IVONNE B. on

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Bethany M. on

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sergio S. on

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justin T. on

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Robert O. on

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Indicated they were full even though I had selected them for drop off. U should sent locations both for pickup and drop off that are actually available. Very disappointing that both pickup and drop didn’t work!!!

IVONNE B. on

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IVONNE B. on

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Maria F. on

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Jessica T. on

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Mario C. on

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Wendy C. on

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Great customer service. Fast easy check in and out. I rented a Van. It had a back up camera, which was convenient.

Gerold D. on

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Garrett S. on

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Kathy was so amazing at the front desk informative easy check-in Thank you for making the move so easy

Craig D. on

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Stanley K. on

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Nothing everything was perfect. The truck was ready when I needed it and I didn’t have to wait around when I turned the truck in. Great customer service..

Gerold D. on

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CAMILLE H. on

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We dropped the truck off after hours so we didn't have any interaction with the staff .But the location was easy to locate

James D. on

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Abelardo B. on

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Manterola el lugar fuera de cucarachas y ratas, cuando retire mis cosas vi cucarachas y marcas de ratas. El personal muy amable gracias.

Charles M. on

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Margaret W. on

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William C. on

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Rob M. on

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Luis R. on

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That lady she was very neat with her job she did a great job with me. Thanks to have people like that. Thanks again.

David W. on

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OSCAR R. on

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John T T. on

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TRAVIS H. on

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Gerald H. on

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Dorothy P. on

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I had just had a really bad experience with another location just that day and called this location. They were above stellar with their customer service and made things right. The location and equipment were well maintained. They restored my confidence in UHaul that I have come to love!

Edwin C. on

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Angie P. on

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Jean C. on

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I forgot their names, but the employees at the counter were AMAZING. Helped me wity everything. Answered all my questions, gave me suggestions, etc. Also, it's very conveniently located.

Paul M. on

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Good drop off location. Called a day ahead and staff was friendly and helpful. Just hard to find parking spot for 20' truck (parked next to another truck on the grass... then dropbox said don't park on grass). No where else was open for parking.

Jonelle C. on

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Allen L. on

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My only complaint is that 100 miles into my 500 mile trip, the AC stopped working. It was a miserable 400 miles.

Paul B. on

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You were Great.Thank You

JIM S. on

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John M. on

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the windshield was very dirty; the tire sensor gauge was malfunctioning and the slot for the key drop would not accept the key with the ring and large plastic tab attached so I had to remove the tag to get the key in the slot

Sam M. on

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ALI S. on

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Middaline M. on

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Austin H. on

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Urs T. on

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Elliott F. on

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Roberto R. on

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100/% yes recommend

ANDREW W. on

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David P. on

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Catherine P. on

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They were very friendly and helpful and told me a lot of information! Also when I rented it I was told that I was going to get a free months rent at the storage facilities of my drop off point since I was only going one way ! I was told to make sure that they had a storage unit available for me when I got there to do that! Which I did do and they had fun for me !

ROBERT T. on

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John K. on

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THomas R. on

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Great people run this place.

Levi C. on

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Had the worst experience ever.. First they call me at 7:00am at the morning to confirm my reservation, consequently waking me up.. Second, I made the reservation for another place and not from this one that was at least 10miles further, making me spend more.. Third, they gave me a van without gas and when I came back I put more gas than needed and they didn’t give me any credit for that.. and when I came back towards him just to ask a simple question the clerk told me to take a walk with an empty van so I could spent the gas that I put more.. ridiculous and very rude.. will never rent from this place anymore.. he got very nervous just by asking this simple question.. Not to mention the hidden fees.. Just terrible..